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Patient Access Service Representative Jobs in Spring, TX

Houston Dose

Lead Patient Access Services

Houston, TX · On-site

$65 - $90/hr

SERVICE ESSENTIAL FUNCTIONS * Coordinates and performs routine duties associated with department functions and services... * Performs the various patient access duties specific to the workgroup, i.e ...

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Patient Access Service Representative information

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How much do patient access service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient access service representative in Spring, TX is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.85 per hour, depending on experience, location, and employer.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers may prefer prior experience in healthcare or administrative roles, and training is often provided on the job. Certification is not required but can enhance job prospects.

Is it hard to be a patient access service representative?

Being a patient access service representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be fast-paced and may involve managing multiple priorities, but it generally does not require extensive prior experience or advanced certifications. Success in this position depends on attention to detail, customer service skills, and the ability to work under pressure.

What are the duties of a patient access service representative?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance and personal information, collecting copayments, and ensuring accurate registration in the healthcare facility's system. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with electronic health records and billing processes.

What are popular job titles related to Patient Access Service Representative jobs in Spring, TX?

For Patient Access Service Representative jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Patient Access Service Representative jobs in Spring, TX look for?

The top searched job categories for Patient Access Service Representative jobs in Spring, TX are:

What cities near Spring, TX are hiring for Patient Access Service Representative jobs?

Cities near Spring, TX with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,255 per year, or $16.9 per hour.

Patient Access Representative

Team1Medical

Houston, TX

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Patient Access Representative | $19.00 | 8:00 am to 5:00 pm/In Office/Temporary 
 
What Matters Most
  • Competitive Pay of $19.00 per hour 
  • Schedule: 8:00 am to 5:00 pm  
  • Location: Houston, Texas 77024
  • Contract role
  • Weekly Pay with direct deposit or pay card
  • When you work through Team1Medical, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program
 
Job Description
 
One of the premier Healthcare organizations is seeking a Patient Access Representative for their call center department to provide administrative support for scheduling appointments and verification of eligibility. Submit your resume and see what opportunities are available for you!
 
Responsibilities:
 
  • Schedule patient appointments.
  • Verified eligibility. 
  • Post payments into patient accounts. 
  • Ensure all medical necessity compliance are completed. 
  • Performs daily clerical duties, including sending faxes, making copies, and assisting in other areas.
 
Qualifications and Requirements:
 
  • Two (2) years of Scheduling/Patient Access experience within a clinic/physician office setting. 
  • Experience with EMR and Insurance Verification is preferred. 
  • Must have completed a high school diploma or GED.
 
Benefits and Perks:
 
  • $19.00/hr.
  • Once hired on with the organization they offer a comprehensive benefits package, which includes three weeks of Paid Time Off, PPO or HMO, and 401k. 
Your New Organization:
Our client is a healthcare organization with multiple locations within the Houston and Greater Houston areas with various career growth opportunities. 
Your Career Partner: 
Team1Medical, a Reser