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Patient Service Representative Jobs in Spring, TX

CLS Health PLLC

Patient Service Representative

Houston, TX · On-site

$15.75 - $20.25/hr

We are looking for a professional and courteous Patient Service Representative to join our Dermatology clinic located at 2211 Norfolk St. Houston TX 77098. As the first point of contact for our ...

CLS Health

Patient Service Representative

Houston, TX · On-site

$16.75 - $21.25/hr

We are looking for a professional and courteous Patient Service Representative to join our Dermatology clinic located at 2211 Norfolk St. Houston TX 77098 . As the first point of contact for our ...

CLS Health

Patient Service Representative

Houston, TX · On-site

$15.75 - $20.25/hr

We are looking for a professional and courteous Patient Service Representative to join our Dermatology clinic located at 2211 Norfolk St. Houston TX 77098 . As the first point of contact for our ...

CLS Health PLLC

Patient Service Representative

Houston, TX · On-site

$15.75 - $20.25/hr

We are looking for a professional and courteous Patient Service Representative to join our Dermatology clinic located at 2211 Norfolk St. Houston TX 77098. As the first point of contact for our ...

US Fertility

Patient Service Representative (Float)

Katy, TX · On-site

$16 - $20.50/hr

Patient Service Representative (Float) Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation's leading partnership of physician-led ...

Tenet Health

Patient Service Representative

Houston, TX · On-site

$16.75 - $21.25/hr

Fuel your passion for patient-centered care and elevate your medical career in our thriving ... Two years of customer service experience, preferably in a medical office setting. Sign on bonus is ...

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All JobsPatient Service Representative JobsPatient Service Representative Jobs in Spring, TX

Patient Service Representative information

See Spring, TX salary details

$11

$17

$23

How much do patient service representative jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for patient service representative in Spring, TX is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.04 per hour, depending on experience, location, and employer.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare settings, and on-the-job training is common. Certification is not usually required but can enhance job prospects.

What are some common challenges Patient Service Representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What jobs pay $10,000 a month without a degree?

Patient Service Representatives typically do not earn $10,000 a month without advanced experience or additional certifications. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which rely more on experience and skills than formal education. These jobs may require specialized training or licensing but generally do not mandate a college degree.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are the duties of a patient service representative?

A patient service representative is responsible for scheduling appointments, verifying patient information and insurance, checking in patients, collecting payments, and maintaining accurate medical records. They serve as a communication link between patients and healthcare providers and often use electronic health record (EHR) systems. Strong customer service skills and attention to detail are essential for this role.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational skills in patient communication, administrative tasks, and medical record management. It can serve as a stepping stone to more advanced healthcare roles and typically requires basic certifications or training programs. The job environment usually involves clerical work in medical settings with regular hours.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
What are popular job titles related to Patient Service Representative jobs in Spring, TX? For Patient Service Representative jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Patient Service Representative jobs in Spring, TX look for? The top searched job categories for Patient Service Representative jobs in Spring, TX are:
What cities near Spring, TX are hiring for Patient Service Representative jobs? Cities near Spring, TX with the most Patient Service Representative job openings:
Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Spring, TX as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $36,550 per year, or $17.6 per hour.
Patient Service Representative

Patient Service Representative

Retina Consultants of Texas

Houston, TX • On-site

$16.75 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Retina Consultants Of Texas rating

6.7

Company rating: 6.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Patient Service Representative

Retina Consultants of Texas (RCTX) is seeking a Patient Service Representative to join our innovative team with the mission of Fighting Blindness For The World To See. This position will be responsible for setting the tone of the patient experience. The Patient Service Representative actively listens to the patient, schedules the patient according to their request, or triages the call to the appropriate team member throughout the practice. This role will report to The Administrative Business Office.

Candidates must be able to meet the needs of the patients and providers, and support the Patient Services Department hours of Monday through Friday, 8:00am - 5:00pm. Schedules are provided weekly and are based on the provider's clinic, patient and surgery schedules.

Retina Consultants of Texas is the largest and most respected retina-only ophthalmology practice in the United States. Our group consists of 26 world renowned physicians leading the world in retinal care. While serving two major metropolitan markets (and their extensions) our combined culture allows us to best serve our patients, referral sources and our own team of physicians. RCTX also invests heavily in diagnostic equipment, providing state-of-the-art retina imaging, laser and diagnostic capabilities to each patient. This, combined with the clinical expertise of our physicians, an outstanding and devoted staff, and 25 convenient locations to serve our patients.

We worked hard to create our culture as Retina Warriors. We strongly emphasize our core values of Hard Work, Authentic Care and Innovation in everything we do. It is our belief that by investing in our people, our people will be empowered of their own accord to provide the highest quality patient experience.

In addition to being highly challenged professionally, in joining our practice, the following competitive benefits for full-time eligible employees after a 60-day introductory period:

  • Employee Paid Benefits such as Medical, Dental, and Vision, short-term disability, voluntary life insurance, accident, critical illness, hospital indemnity, pet insurance, HSA pre-taxed contributions, 401 (k) retirement savings contributions both Roth and Traditional options starting date of hire.
  • Employer Paid Benefits such as long-term disability, $25,000 basic life insurance policy, 3% 401(k) safe harbor contribution, HSA employer contributions, annual performance merit increases, certification opportunities, rewards & recognition platform, WellHub Starter Plan Gym Membership, paid time off and (8) paid holidays + (1) floating holiday annually.

RCTX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, military service, veteran status, genetic information, or any other protected class under applicable law.

Responsibilities
  • Receives incoming calls and schedules for a multi-location Retina practice
  • Maintains compliance with HIPAA by keeping sensitive information confidential
  • Performs in a high productivity, fast-paced environment
  • Provides excellent customer service
  • Triage patient calls to determine path to action regarding scheduling needs
  • Collects full, complete, and accurate insurance information
  • Partners with team members throughout the practice to triage patient calls
  • Communicates effectively with all team members throughout the practice to ensure patient message requests are received
  • Documents accurately and concisely in all systems
  • Works with patient to address any concerns. Escalates patient concerns to leaders as needed
  • Have working knowledge of all providers within our practice in order to fill schedules based on business needs
  • Completes other duties as assigned
Qualifications
  • Excellent communication and computer skills
  • Ability to exercise judgment and decisions making
  • Working knowledge of insurance terminology
  • Basic Proficiency in MS Office (Word, Outlook), EMR
  • Bilingual (English/Spanish) preferred

Education Requirements

  • High school diploma, GED, or equivalent

Experience Requirements:

  • 1-2 years customer service, medical scheduling, or ophthalmic technician experience preferred

Physical Abilities:

  • Prolonged periods sitting at a desk and working on a computer.

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