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Patient Service Representative Jobs in Spring, TX

Tenet Health

Patient Service Representative

Houston, TX · On-site

$16.75 - $21.25/hr

Fuel your passion for patient-centered care and elevate your medical career in our thriving ... Two years of customer service experience, preferably in a medical office setting. Sign on bonus is ...

CLS Health

Patient Service Representative I

Conroe, TX · On-site

$15.75 - $20/hr

We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent ...

Pride Health

Patient Services Representative

Houston, TX · Remote

$19/hr

Bilingual Patient Service Representative (Remote) * Location: 100% Remote * Schedule: 8-hour shift within a time range of 6 a.m.- 11 p.m. EST (weekend availability required) * Vacancy Type: 6 months ...

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All JobsPatient Service Representative JobsPatient Service Representative Jobs in Spring, TX

Patient Service Representative information

See Spring, TX salary details

$11

$17

$23

How much do patient service representative jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for patient service representative in Spring, TX is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.04 per hour, depending on experience, location, and employer.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare settings, and on-the-job training is common. Certification is not usually required but can enhance job prospects.

What are some common challenges Patient Service Representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What jobs pay $10,000 a month without a degree?

Patient Service Representatives typically do not earn $10,000 a month without advanced experience or additional certifications. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which rely more on experience and skills than formal education. These jobs may require specialized training or licensing but generally do not mandate a college degree.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are the duties of a patient service representative?

A patient service representative is responsible for scheduling appointments, verifying patient information and insurance, checking in patients, collecting payments, and maintaining accurate medical records. They serve as a communication link between patients and healthcare providers and often use electronic health record (EHR) systems. Strong customer service skills and attention to detail are essential for this role.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational skills in patient communication, administrative tasks, and medical record management. It can serve as a stepping stone to more advanced healthcare roles and typically requires basic certifications or training programs. The job environment usually involves clerical work in medical settings with regular hours.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
What are popular job titles related to Patient Service Representative jobs in Spring, TX? For Patient Service Representative jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Patient Service Representative jobs in Spring, TX look for? The top searched job categories for Patient Service Representative jobs in Spring, TX are:
What cities near Spring, TX are hiring for Patient Service Representative jobs? Cities near Spring, TX with the most Patient Service Representative job openings:
Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Spring, TX as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $36,550 per year, or $17.6 per hour.
Patient Service Representative

Patient Service Representative

Tenet Health

Houston, TX • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Tenet Healthcare rating

6.1

Company rating: 6.1 out of 10

Based on 342 frontline employees who took The Breakroom Quiz

713th of 877 rated healthcare providers

Job description

$500 Sign On Bonus 

A non-exempt medical office position responsible for front office processes in the physician practice. 

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Orthopedic Group and Sports Medicine practices within BHS Physician Network in Houston are led by board-certified orthopedic surgeons who have been serving the Houston area community collectively since 1975. Our multidisciplinary team ensures a comprehensive approach, beginning at diagnosis through recovery and rehabilitation. With offices located conveniently across the greater Houston area, we provide complete, multidisciplinary care that is always individualized, and patient-centered.

Education: High school diploma/GED required with completion medical office assistant program preferred.  

Certification: Prefer healthcare management/administration certification. 

Experience: Two years of customer service experience, preferably in a medical office setting.  

Sign on bonus is for new hires only! 

#LI-RF1 

Education: High school diploma/GED required with completion medical office assistant program preferred.  

Certification: Prefer healthcare management/administration certification. 

Experience: Two years of customer service experience, preferably in a medical office setting.  

Sign on bonus is for new hires only! 

#LI-RF1 

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. 

  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. 

  • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. 

  • Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary. 

  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.  

  • Assists in checking out patients and assists them with referral processing and scheduling process 

  • Collects co-pays and posts charges. 

  • Charge entry and patient balance processing.   

  • Distributes information to patients regarding office policies, procedures, information about the practice, etc. 

  • Explain and enroll patients in the patient portal. 

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. 
  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. 
  • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. 
  • Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary. 
  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.  
  • Assists in checking out patients and assists them with referral processing and scheduling process 
  • Collects co-pays and posts charges. 
  • Charge entry and patient balance processing.   
  • Distributes information to patients regarding office policies, procedures, information about the practice, etc. 
  • Explain and enroll patients in the patient portal. 

What Tenet Healthcare employees say

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