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Patient Service Representative Jobs in Spring, TX

Innovista Health

Patient Services Representative

Houston, TX · On-site

$16.75 - $21.25/hr

Patient Services Representative (TX) Do you wake up every morning inspired to solve problems and ... managed service organization that partners with independent providers to help them navigate ...

MyCHN

Specialty Patient Service Specialist

Houston, TX · On-site

$18 - $24.25/hr

MyCHN is looking for a Specialties Patient Service Specialist (SPSS) -a frontline superstar who delivers exceptional patient care, supports specialty services, and represents our values of ...

MYCHN

Specialty Patient Service Specialist

Houston, TX · On-site

$18 - $24.25/hr

MyCHN is looking for a Specialties Patient Service Specialist (SPSS) --a frontline superstar who delivers exceptional patient care, supports specialty services, and represents our values of ...

Innovista LLC

Patient Services Representative

Houston, TX · On-site

$16.25 - $20.50/hr

... managed service organization that partners with independent providers to help them navigate ... We are actively seeking a skilled and compassionate Patient Services Representative (TX) to join ...

Innovista LLC

Patient Services Representative

Houston, TX · On-site

$16.75 - $21.25/hr

... managed service organization that partners with independent providers to help them navigate ... We are actively seeking a skilled and compassionate Patient Services Representative (TX) to join ...

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All JobsPatient Service Representative JobsPatient Service Representative Jobs in Spring, TX

Patient Service Representative information

See Spring, TX salary details

$11

$17

$23

How much do patient service representative jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for patient service representative in Spring, TX is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.04 per hour, depending on experience, location, and employer.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare settings, and on-the-job training is common. Certification is not usually required but can enhance job prospects.

What are some common challenges Patient Service Representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What jobs pay $10,000 a month without a degree?

Patient Service Representatives typically do not earn $10,000 a month without advanced experience or additional certifications. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which rely more on experience and skills than formal education. These jobs may require specialized training or licensing but generally do not mandate a college degree.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are the duties of a patient service representative?

A patient service representative is responsible for scheduling appointments, verifying patient information and insurance, checking in patients, collecting payments, and maintaining accurate medical records. They serve as a communication link between patients and healthcare providers and often use electronic health record (EHR) systems. Strong customer service skills and attention to detail are essential for this role.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational skills in patient communication, administrative tasks, and medical record management. It can serve as a stepping stone to more advanced healthcare roles and typically requires basic certifications or training programs. The job environment usually involves clerical work in medical settings with regular hours.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
What are popular job titles related to Patient Service Representative jobs in Spring, TX? For Patient Service Representative jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Patient Service Representative jobs in Spring, TX look for? The top searched job categories for Patient Service Representative jobs in Spring, TX are:
What cities near Spring, TX are hiring for Patient Service Representative jobs? Cities near Spring, TX with the most Patient Service Representative job openings:
Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Spring, TX as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $36,550 per year, or $17.6 per hour.
Patient Service Representative- Privia Imaging

Patient Service Representative- Privia Imaging

Privia Health

Houston, TX

$16.75 - $21.25/hr

Full-time

Posted 29 days ago

Job description

Company Description

We are a group of providers united by our clinically integrated, high-performance network and shared belief that physician autonomy is key to improving healthcare. As a physician-led medical group, we provide the tools, talent, and technology that enable you to improve patient care and your practice's economic outcomes. We remove administrative work to help you transition to and thrive in value-based care so you can focus on patients, not paperwork and policy.

Job Description

The Patient Service Representative is the primary point of contact for our patients, managing both in-person arrivals and a high volume of telephonic inquiries. This role greets, instructs, and directs patients/visitors while maintaining professional call-handling standards. The PSR ensures clinical schedules are optimized through efficient check-in/out and proactive phone management.

Essential Job Duties:

  • Act as the primary responder for inbound calls and manage multiple phone lines with professional etiquette to ensure minimal hold times.

  • Manage patient communications via phone, email, and patient portals to confirm appointments and answer non-clinical inquiries.

  • Greet in-person visitors and perform "virtual check-ins" over the phone to verify all demographic and insurance information at every touchpoint.

  • Navigate Electronic Health Record (EHR) systems to schedule, reschedule, and cancel appointments according to specific provider protocols.

  • Collect co-pays, co-insurance, or balances over the phone and in person.

  • Direct patients to Patient Financial Specialists (PFS) for complex financial agreements or insurance updates.

  • Communicate real-time schedule updates, such as late arrivals or urgent "work-ins," to clinical staff to maintain steady patient flow.

  • Monitor call queues and patient wait times, utilizing de-escalation techniques when necessary to ensure a positive patient experience.

  • Batch and balance all monies and transactions daily and complete end-of-shift activity reports with 100% accuracy.

  • Follow all HIPAA guidelines regarding the protection of Personal Health Information (PHI) in both verbal and digital formats.

Qualifications

  • 2+ years of experience in a clinical setting or high-volume medical call center.

  • Exceptional verbal communication skills with the ability to convey empathy and clarity over the phone while simultaneously entering data.

  • Technical proficiency navigating EHR software

  • Strong organizational skills

  • High School Graduate or GED

Physical Demands

Requires sitting for long periods of time, working in an office environment with some bending and stretching.  Working under stress and prolonged use of telephone required.  Manual dexterity required for use of calculator and computer.

Additional Information

All your information will be kept confidential according to EEO guidelines.

#LI-DNI

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.  

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