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Patient Service Representative Jobs in Spring, TX

Innovista LLC

Patient Services Representative

Houston, TX · On-site

$16.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... managed service organization that partners with independent providers to help them navigate ... We are actively seeking a skilled and compassionate Patient Services Representative (TX) to join ...

Innovista LLC

Patient Services Representative

Houston, TX · On-site

$16.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... managed service organization that partners with independent providers to help them navigate ... We are actively seeking a skilled and compassionate Patient Services Representative (TX) to join ...

Innovista Medical Center

Patient Services Representative

Houston, TX · On-site

$16.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... managed service organization that partners with independent providers to help them navigate ... We are actively seeking a skilled and compassionate Patient Services Representative (TX) to join ...

Texas Home Medical, Inc.

Be Seen First

Customer Service Representative

Conroe, TX · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... R to support our CPAP resupply program. This role is responsible for proactively contacting ... Accurately enter orders and maintain patient records in the system * Coordinate with billing ...

Symetria Recovery

Patient Services Representative

Spring, TX

$18 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintains timely patient flow by notifying providers of arrivals, monitoring service delivery against schedules, and reminding providers of delays. * Provides comfort to patients by anticipating ...

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All JobsPatient Service Representative JobsPatient Service Representative Jobs in Spring, TX

Patient Service Representative information

See Spring, TX salary details

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How much do patient service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient service representative in Spring, TX is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.04 per hour, depending on experience, location, and employer.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are popular job titles related to Patient Service Representative jobs in Spring, TX?

For Patient Service Representative jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Patient Service Representative jobs in Spring, TX look for?

The top searched job categories for Patient Service Representative jobs in Spring, TX are:

What cities near Spring, TX are hiring for Patient Service Representative jobs?

Cities near Spring, TX with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,550 per year, or $17.6 per hour.

Patient Services Representative -Multispecialty (Cypress)

Houston Methodist Physician Organization

Cypress, TX • On-site

$15.25 - $19.50/hr

Full-time

Posted 3 days ago

New

Job description

At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general operations assistance and/or patient service tasks specific to the scope of the department.
FLSA STATUS
Non-exempt
QUALIFICATIONS
EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE
  • One year of healthcare or related experience
  • Experience in a healthcare related work environment preferred

SKILLS AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Strong customer service, phone and scheduling skills
  • Basic computer skills in word processing applications and ability to utilize software systems such as the electronic medical record
  • Knowledge of basic medical terminology
  • Ability to analyze and solve problems

ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
  • Contributes to a positive work environment and to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
  • Performs patient check in/check out functions. Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed.
  • Coordinates patient flow as directed with consistency, timeliness, and expert skill while meeting appropriate priority standards. Provides appropriate notification of issues that may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol.

SERVICE ESSENTIAL FUNCTIONS
  • Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter. Responds promptly to requests by staff, patients, physicians, and other members of the patient care team. Recognizes and responds appropriately to urgent/emergent situations per protocols.
  • Contributes to patient, employee and physician satisfaction as well as effective revenue cycle process.
  • Generates reports and assists with department correspondence. Provides other administrative assistance as directed.

QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and resolution.
  • Enters patient and operational data into various database systems with a high level of thoroughness, accuracy and timeliness.
  • Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and HIPAA regulations. May assist clinical staff as per scope of the treatment center.

FINANCE ESSENTIAL FUNCTIONS
  • Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification/coordination, or obtaining authorizations or referrals to ensure financial objectives are met. Conducts front end revenue cycle duties as directed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary.
  • Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.
  • Uses department resources/equipment/supplies properly and efficiently. Participates in inventory management by taking action to ensure supply levels are adequate.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Generates and communicates new ideas and suggestions that will improve quality or service.
  • Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

SUPPLEMENTAL REQUIREMENTS
    WORK ATTIRE
    • Uniform: No
    • Scrubs: No
    • Business professional: Yes
    • Other (department approved): No

    ON-CALL*
    *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
    • On Call* No

    TRAVEL**
    **Travel specifications may vary by department**
    • May require travel within the Houston Metropolitan area No
    • May require travel outside Houston Metropolitan area No
QUALIFICATIONS
EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE
  • One year of healthcare or related experience
  • Experience in a healthcare related work environment preferred

Company Profile:

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.

Houston Methodist is an Equal Opportunity Employer.

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