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Patient Service Representative Jobs in Conroe, TX

Solis Mammography

Patient Service Representative

Cypress, TX · On-site

$15.25 - $19.50/hr

Patient Service Representative Looking to elevate your career? Join us! Work Location: 21216 Northwest Fwy, Suite 220 Cypress, TX 77429 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:30-5pm ...

Tenet Health

Patient Service Representative

Spring, TX · On-site

$15.50 - $19.75/hr

Fuel your passion for patient-centered care and elevate your medical career in our thriving ... Two years of customer service experience, preferably in a medical office setting. Sign on bonus is ...

Tenet Health

Patient Service Representative

Spring, TX · On-site

$15.50 - $19.75/hr

Fuel your passion for patient-centered care and elevate your medical career in our thriving ... Two years of customer service experience, preferably in a medical office setting. Sign on bonus is ...

Tenet Health

Patient Service Representative

Spring, TX · On-site

$15.50 - $19.75/hr

Fuel your passion for patient-centered care and elevate your medical career in our thriving ... Two years of customer service experience, preferably in a medical office setting. Sign on bonus is ...

Tenet Health

Patient Service Representative

Spring, TX · On-site

$15.50 - $19.75/hr

Fuel your passion for patient-centered care and elevate your medical career in our thriving ... Two years of customer service experience, preferably in a medical office setting. Sign on bonus is ...

Innovista Health

Patient Services Representative

Houston, TX · On-site

$16.75 - $21.25/hr

Patient Services Representative (TX) Do you wake up every morning inspired to solve problems and ... managed service organization that partners with independent providers to help them navigate ...

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Patient Service Representative information

See Conroe, TX salary details

$11

$16

$22

How much do patient service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient service representative in Conroe, TX is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.32 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with previous experience in customer service or healthcare, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

Is it hard to be a patient service representative?

Being a patient service representative involves handling administrative tasks, communicating with patients, and managing scheduling, which can be demanding but manageable with good organizational and communication skills. The role often requires attention to detail, multitasking, and familiarity with medical office software, but it generally does not require advanced technical training.

What job categories do people searching Patient Service Representative jobs in Conroe, TX look for?

The top searched job categories for Patient Service Representative jobs in Conroe, TX are:

What cities near Conroe, TX are hiring for Patient Service Representative jobs?

Cities near Conroe, TX with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Conroe, TX as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,164 per year, or $16.9 per hour.

Patient Service Representative

Pediatric Home Service

Houston, TX

$16.75 - $21.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 25 days ago

Pediatric Home Service rating

7.3

Company rating: 7.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

At Pediatric Home Service, we help medically complex kids live their best lives, at home, with their families. As a national leader in pediatric home care, we offer a full range of services including infusion, clinical nutrition, respiratory therapy, PPEC, private duty nursing, and DME. Whether you're caring for patients or supporting behind the scenes, every role at PHS makes a difference. Join a mission-driven team thats committed to putting children and families first.

  • Position: Patient Service Representative
  • Location: Houston, TX
  • Hours: Monday-Friday, 8am-5pm

THE POSITION:

We are looking for a full-time Patient Service Representative to join our customer-focused, supportive team. Our Customer Service department is a fast-paced, high-energy environment and youll find yourself challenged and required to use critical thinking every day. You will also be surrounded by a close-knit and supportive group who has the same dedication to serving medically fragile children and their families.

  • Creates and confirms delivery tickets for Durable Medical Equipment (DME
  • Creates IV Delivery Tickets (as applicable)
  • Assists internal and external customers and staff through the Customer Service help desk, phone calls, email or face to face encounters
  • Serves as the Patient Services Coordinator of the Day (COD) (as applicable)
  • Maintains database of physician orders
  • Performs call-outs
  • Processes returned mail
  • Processes to dos
  • Obtains patient supply orders via telephone, fax or helpdesk
  • Obtains physician orders for products and services provided
  • Obtains and assists with new patient referrals via telephone and completes the DME intake
  • Updates patient account information on an ongoing basis, including patient change forms
  • Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
  • Coordinates courier service with appropriate staff for deliveries as needed
  • Maintain compliance with HIPAA and PHS requirements regarding internal and external electronic medical record (EHR) access
  • On-call duties/rotation may be required based on business need
  • Other duties as assigned

REQUIREMENTS:

  • High school diploma or 16 months of related experience and/or training, or an equivalent combination of education and experience.
  • Durable medical equipment (DME) intake/ admissions experience preferred
  • Exceptionally organized, multi-tasking, problem solving and communication and strong keyboard skills. A high level of initiative combined with a customer service mentality is also required.
  • Experience in Brightree EHR a plus!

BENEFITS

  • Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
  • 401(k) Matching to help secure your future
  • Tuition Reimbursement to support your educational and professional growth
  • Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
  • Health and Dental insurance
  • Short & Long Term Disability and Life Insurance

Interested candidates should apply online at http://www.phscareers.com.

We look forward to learning more about you & the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #DME123

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