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Patient Access Service Representative Jobs in Addison, TX

PSN Services LLC

PATIENT ACCESS REPRESENTATIVE

Plano, TX · On-site

$16 - $20.50/hr

  • Medical

  • PTO

Service: We are committed to highly personalized care for patients, their families, and the ... About the Role The Patient Access Representative is an administrative assistant who is responsible ...

Cook Children's

Patient Access Specialist, CCMCP

Prosper, TX · On-site

$15.75 - $21/hr

The Patient Access Specialist provides access to services provided at the hospital and/or clinic. This position is primarily responsible to facilitate the patient registration flow by gathering ...

New

Cook Children's

Patient Access Specialist II

Fort Worth, TX · On-site

$16.50 - $22/hr

The incumbent will assist in providing access to services provided at the hospital and/or clinic. Knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide ...

usrs2

Patient Access Representative

Lewisville, TX · On-site

$16 - $20.50/hr

Touchstone Medical Imaging is seeking Patient Access Representatives for our location in Lewisville ... High school diploma or equivalent medical scheduling or customer service experience Experience ...

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All JobsPatient Access Service Representative JobsPatient Access Service Representative Jobs in Addison, TX

Patient Access Service Representative information

See Addison, TX salary details

$11

$18

$23

How much do patient access service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for patient access service representative in Addison, TX is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.48 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What does a patient access service representative do?

A patient access service representative is responsible for scheduling patient appointments, verifying insurance coverage, collecting patient information, and ensuring accurate registration in healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and customer service skills to assist patients and facilitate smooth administrative operations.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer candidates with experience in healthcare settings or familiarity with electronic health records and scheduling systems. Certification is not usually required but can enhance job prospects.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What cities near Addison, TX are hiring for Patient Access Service Representative jobs?

Cities near Addison, TX with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Addison, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,351 per year, or $18.4 per hour.

Patient Access Representative

University of North Texas System

Fort Worth, TX

$16.50 - $21/hr

Full-time

Re-posted 27 days ago

Job description

Patient Access Representative

Apply now Job no: 514209
Work type: Staff
Location: Fort Worth
Categories: Administrative/Office Support

Title: Patient Access Representative

Employee Classification: Patient Access Representative

Campus: University of North Texas - Health Science Center

Division: HSC-Health Systems

SubDivision-Department: HSC-Health Systems & Clinical Aff

Department: HSC-UNT Health Family Med-Gen-345400

Job Location: Fort Worth

Salary: Commensurate with Experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
 
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
 
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
 

Department Summary

UNT Health, Clinical Practice Group is the academic clinical practice for the Health Science Center. Focused on improving health outcomes to build a healthier community. The UNT Health primary and multispecialty care clinics are located on the HSC campus in Fort Worth. Our care teams extend to local hospitals, surgery centers, long-term and continuing care centers, and mobile and in-home care. The Clinical Practice Group's interprofessional teams work collaboratively to achieve an optimized treatment plan tailored to the individual patient. Physicians, nurse practitioners, physician assistants, physical therapists, pharmacists, social workers, psychologists, specialized technicians, and nurses work together while intentionally integrating health care students, residents, and fellows to deliver care to our community.

Position Overview

The Patient Access Representative is primarily responsible for greeting patients, managing appointment scheduling, answering phone calls, handling patient check-in/check-out procedures, collecting payments, maintaining patient records, and ensuring a positive patient experience. This position serves as the first point of contact for our patients.

Minimum Qualifications

High school diploma or GED and one year of customer service experience; or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

  • Ability to multitask in a busy environment while maintaining professional composure.
  • Skilled in consistently completing assignments on time, accurately and with attention to detail.
  • Excellent customer service and strong communication skills.
  • Demonstrates basic skills and knowledge of the position.

Preferred Qualifications

Bilingual

Job Duties

  • Answer telephones and direct calls to appropriate staff. Schedule and confirm patient appointments or medical consultations.
  • Greet visitors, ascertain the purpose of visit and direct them to appropriate staff. Complete patient appointment check in and check out.
  • Receive and route patient messages or documents to appropriate staff.
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
  • Interview patients to complete documents, case histories, or registration. Gather patient insurance information and check eligibility.
  • Maintain patient schedule prep and ensure it is completed within the directed timeframe.

Physical Requirements

  • Repeating motions that may include the wrists, hands and/or fingers.
  • Sedentary work that primarily involves sitting/standing.
  • Moving about to accomplish tasks or moving from one worksite to another.
  • Moving self in various positions to perform tasks in tight and confined spaces.
  • Lifting and Moving objects up to 20 pounds.
  • Communicating with others to exchange information.

Environmental Hazards

  • Exposure to fumes or airborne particles.

Work Schedule

M-F 7:30a-4:30p and/or 8a-5p

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.

Advertised: 29 May 2026 Central Daylight Time
Applications close:

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