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Patient Access Service Representative Jobs in Addison, TX

Cook Children's

Patient Access Specialist

Fort Worth, TX

$16.50 - $22/hr

The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive ...

Cook Children's

Patient Access Specialist II

Fort Worth, TX · On-site

$16.50 - $22/hr

The Patient Access Specialist will assist in providing access to services provided at the hospital and/or clinic. Knowledge of all tasks performed in the various Patient Access Service areas is ...

PSN Services LLC

PATIENT ACCESS REPRESENTATIVE

Plano, TX · On-site

$16 - $20.50/hr

Service: We are committed to highly personalized care for patients, their families, and the ... About the Role The Patient Access Representative is an administrative assistant who is responsible ...

Tenet Health

Patient Access Rep

Sunnyvale, TX · On-site

$15.75 - $20.25/hr

Patient Access representatives also must employ proper, compliant patient liability collection ... Greeting customers following Standards of Care, provides world-class customer service, completes ...

North Texas Ortho

Patient Access Rep

Fort Worth, TX · On-site

$15.75 - $20/hr

Job Type Full-time Description Description The Patient Access Rep is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork ...

Breg

Patient Access Representative

Colleyville, TX

$15.25 - $19.50/hr

We are currently seeking a Patient Access Representative to join our team in Dallas, TX . If you ... Collects time-of-service payments, including co-pays, deductibles, and outstanding balances, in ...

Breg

Patient Access Representative

Colleyville, TX · On-site

$19.75 - $24.50/hr

We are currently seeking a Patient Access Representative to join our team in Dallas, TX . If you ... Collects time-of-service payments, including co-pays, deductibles, and outstanding balances, in ...

Src

Patient Access Representative

Frisco, TX

$16.25 - $20.50/hr

Patient Access Representative Location: Frisco - Ambulatory Surgical Center Additional Posting ... Accurately pre-register specific data elements prior to the patients scheduled date of service

Breg, Inc.

Patient Access Representative

Colleyville, TX · On-site

$15.25 - $19.50/hr

We are currently seeking a Patient Access Representative to join our team in Dallas, TX . If you ... Collects time-of-service payments, including co-pays, deductibles, and outstanding balances, in ...

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All JobsPatient Access Service Representative JobsPatient Access Service Representative Jobs in Addison, TX

Patient Access Service Representative information

See Addison, TX salary details

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How much do patient access service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient access service representative in Addison, TX is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.48 per hour, depending on experience, location, and employer.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers may prefer prior experience in healthcare or administrative roles, and training is often provided on the job. Certification is not required but can enhance job prospects.

Is it hard to be a patient access service representative?

Being a patient access service representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be fast-paced and may involve managing multiple priorities, but it generally does not require extensive prior experience or advanced certifications. Success in this position depends on attention to detail, customer service skills, and the ability to work under pressure.

What are the duties of a patient access service representative?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance and personal information, collecting copayments, and ensuring accurate registration in the healthcare facility's system. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with electronic health records and billing processes.

What are popular job titles related to Patient Access Service Representative jobs in Addison, TX?

For Patient Access Service Representative jobs in Addison, TX, the most frequently searched job titles are:

What job categories do people searching Patient Access Service Representative jobs in Addison, TX look for?

The top searched job categories for Patient Access Service Representative jobs in Addison, TX are:

What cities near Addison, TX are hiring for Patient Access Service Representative jobs?

Cities near Addison, TX with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Addison, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,351 per year, or $18.4 per hour.

Patient Access Specialist

Cook Children's

Fort Worth, TX

$16.50 - $22/hr

Full-time

Re-posted 25 days ago

Cook Children's Health Care System rating

7.9

Company rating: 7.9 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

111th of 898 rated healthcare providers

Job description

Location:

Medical Center - Fort Worth

Department:

Admitting/Registration

Shift:

Second Shift (United States of America)

Standard Weekly Hours:

32

Summary:

The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships with patients/families and completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient. This position does not provide patient care but may be performed in a patient care area.

Education & Experience:

  • High School Diploma or equivalent.

  • 1 year of Healthcare experience in a physician office or hospital setting.

  • Strong customer service skills.

  • Understanding of the revenue cycle and all appropriate financial resources for patients.

  • Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers and all tasks performed in the various Patient Access Service areas.

  • Detail oriented.

  • Professional and clear communication.

  • Working knowledge of computer skills.

  • Basic understanding of insurance benefits, especially in-network versus out of network and co-insurance versus co-pay.

  • Basic ability to balance cash reports.

  • Basic understanding of legal paperwork.

  • Basic typing/keyboarding.

Hours:

  • Monday to Thursday: 2:30pm to 11:00pm

About Us:

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

What Cook Children's Health Care System employees say

Pay

Benefits

Hours and flexibility

Workplace

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Cook Children's Health Care System logo

About Cook Children's Health Care System

Sourced by ZipRecruiter

Cook Children's Health Care System, based in Fort Worth, Texas, operates in the healthcare industry with a primary focus on pediatric health services. Established in 1918, the system has been committed to improving the health of children through the prevention and treatment of childhood diseases. This integrated pediatric healthcare system includes a medical center, physician network, home health company, research institute, and a health plan. At the core of its operations is the mission to 'Improve the Health of Every Child' in its community, reflecting its commitment to providing quality care, research, education, and prevention and wellness services.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Fort Worth, TX, US

Year founded

1918

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