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Patient Access Manager Jobs in Addison, TX (NOW HIRING)

Children's Health

Patient Access Specialist

Plano, TX · On-site

$16.50 - $22/hr

Patient Account Specialist Department:Rehab & Therapy OP Admin Location: Plano, TX Shift: M-F, 8 ... are Access Management CHAA Certification A Place Where You Belong We put our people first. We ...

Children's Health

Patient Access Specialist II

Plano, TX · On-site

$16.50 - $22/hr

Patient Access Specialist II Department:Rehab & Therapy OP Admin Location: Preston, TX Shift: M-F ... National Association of Healthcare Access Management CHAA Certification preferred * Healthcare ...

Children's Health

Patient Access Specialist II

Plano, TX · On-site

$16.50 - $22/hr

Patient Access Specialist II Department:Rehab & Therapy OP Admin Location: Preston, TX Shift: M-F ... National Association of Healthcare Access Management CHAA Certification preferred * Healthcare ...

Axena Health, Inc.

Patient Access Associate

Dallas, TX · Remote

$25 - $29/hr

The Patient Access Associate is expected to manage the authorization process with both speed and strategic attention to detail. The role requires the ability to move cases efficiently through payer ...

Axena Health, Inc.

Patient Access Associate

Dallas, TX · On-site +1

$25 - $29/hr

The Patient Access Associate is expected to manage the authorization process with both speed and strategic attention to detail. The role requires the ability to move cases efficiently through payer ...

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Patient Access Manager information

See Addison, TX salary details

$15

$36

$93

How much do patient access manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient access manager in Addison, TX is $36.41, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $36.06 per hour, depending on experience, location, and employer.

What does a patient access manager do?

As a patient access manager, you work in a hospital, overseeing the admissions and registration department. In this role, your job duties include training new staff members, enforcing health care policies, managing patient scheduling, and addressing patient concerns. You are accountable for the accuracy of all data collected in the admissions process. In the health care industry, there are many government regulations. You must make sure that all admissions processes comply before allowing access to health care services. To become a patient access manager, you may need a bachelor’s degree in healthcare administration. However, you can find work without a degree. You also need 5 years of health care experience.

What does a patient access manager do?

A Patient Access Manager oversees the administrative processes that allow patients to enter a healthcare facility, such as scheduling, registration, insurance verification, and admissions. They ensure that these processes run smoothly and efficiently, so patients have a positive experience from the moment they arrive. Patient Access Managers also supervise staff, manage patient flow, and ensure compliance with healthcare regulations and privacy laws. Their role is critical to both the operational success of the healthcare facility and the satisfaction of its patients.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, revenue cycle management, and a bachelor's degree in health administration or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance verification platforms is essential, with certifications like CHAM (Certified Healthcare Access Manager) being advantageous. Exceptional leadership, problem-solving, and customer service skills help manage teams and ensure a positive patient experience. These skills are crucial for optimizing patient intake processes, ensuring regulatory compliance, and enhancing overall operational efficiency in healthcare settings.

What are some common challenges faced by patient access managers, and how can they effectively address them?

Patient Access Managers often encounter challenges such as managing high patient volumes, ensuring accurate insurance verification, and maintaining compliance with healthcare regulations. Effective communication, strong organizational skills, and leveraging technology solutions can help address these issues. Building a well-trained team and fostering collaboration with clinical and administrative departments are also key to successfully navigating these challenges and ensuring a positive patient experience.

What is the difference between Patient Access Manager vs Patient Registration Coordinator?

AspectPatient Access ManagerPatient Registration Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare certificationsHigh school diploma or equivalent; healthcare experience beneficial
Work EnvironmentSupervisory role overseeing registration staff in hospitals or clinicsFrontline role interacting directly with patients during registration
ResponsibilitiesManaging patient access processes, staff supervision, ensuring complianceRegistering patients, collecting data, verifying insurance

The Patient Access Manager oversees the patient registration process, supervising staff and ensuring compliance, while the Patient Registration Coordinator handles the direct registration of patients. Both roles require similar credentials but differ in scope and responsibilities within healthcare facilities.

More about Patient Access Manager jobs

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Cities near Addison, TX with the most Patient Access Manager job openings:

Patient Access Manager jobs near you

Patient Access Manager

Parkland Health and Hospital System

Dallas, TX • On-site

Full-time

Re-posted 7 days ago

Key responsibilities

  • Manages and oversees all processes related to Patient Registration and Financial Counseling in inpatient, outpatient, and emergency areas.

  • Supervises staff in the inpatient and outpatient admitting/registration areas, ensuring timely registration and accurate data entry.

  • Monitors staff productivity and quality, providing guidance, coaching, mentoring, and feedback to ensure successful operations.

Parkland Health and Hospital System rating

8.1

Company rating: 8.1 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

68th of 898 rated healthcare providers

Job description

Location: Main Hospital Bldg - 1st Flr
Work Location: Onsite (Dallas)
Primary Purpose
The Primary Purpose of this position is patient facing in clinical nature. Manages and controls all processes related to Patient Registration and Financial Counseling in the Inpatient, Outpatient, and Emergency areas and, Financial Screening operations and support functions of the Patient Access business unit within Patient Financial Services.
MINIMUM SPECIFICATIONS
Education
  • Must have a Bachelor's degree in Business Administration, Finance, Healthcare Administration, or a related field.

Experience
  • Must have eight (8) years of medical business office or hospital patient access experience, to include two (2) years of experience as a supervisor or manager.
  • Must have experience working with a major patient accounting system.

Equivalent Education and/or Experience
  • May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.

Skills or Special Abilities
  • Must demonstrate a thorough knowledge of healthcare management.
  • Must be able to think creatively and strategically in developing and implementing management procedures, goals and objectives.
  • Must have strong diplomacy skills and the ability to communicate with all levels of employees including senior management.
  • Must have strong customer service skills.
  • Must have proven organization and time management skills.
  • Must be able to demonstrate initiative, independent problem solving skills and attention to details.
  • Must have knowledge of Medicare/Medicaid Guidelines, JCAHO guidelines as it relates to registration/admitting.
  • Must have knowledge of insurance verification procedures and payor guidelines regarding inpatient notification, precertification and pre-authorization.
  • Must have knowledge of coordination of benefits rules and MSP rules.
  • Must have knowledge of qualifying patients for funding sources.

Responsibilities
  • Manages the daily activities of staff in the inpatient and outpatient admitting/registration areas, to ensure timely registration of patients, accurate data entry of patient demographic and financial information and provide supervision of the cashiering process.
  • Ensures that established Electronic Eligibility processes are in place, monitored, reviewed, and coverage updates are completed in a timely manner.
  • Monitors and tracks staff productivity and quality through routine productivity and quality assurance audits and initiatives. Provides guidance, coaching, mentoring and feedback to ensure successful operations.
  • Serves as a team member to provide appropriate feedback, interface, communication, problem solving, issue resolution and timely processing throughout Patient Financial Services Departments, clinical areas, and external organizations. Ensures the cooperation of other departments to resolve problems.
  • Maintains a positive working relationship with employees, management, co-workers, vendors, other hospitals and government agencies to promote teamwork and cooperation and a positive public image. Accepts constructive criticism and integrates suggestions in an effective way. Appropriately responds to inquiries and challenges as referred by the department staff or other Parkland employees.
  • Responsible for the on-going training and communication of changes in policies and procedures through feedback to staff via regular meetings.
  • Identifies and analyzes the design of jobs, work processes, work flows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland.
  • Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
  • Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.
  • Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department.
  • Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland.
  • Selects, trains, schedules, motivates, supervises, and evaluates employees making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge.
  • Contribute to A/R goals and seek ways to control costs without compromising safety or quality of care.

Job Accountabilities
  • Identifies and analyzes the design of jobs, work processes, work flows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland.
  • Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
  • Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.
  • Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department.
  • Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland.
  • Selects, trains, schedules, motivates, supervises, and evaluates employees making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge.

Requisition ID: 985349

What Parkland Health and Hospital System employees say

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Hours and flexibility

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About Parkland Health and Hospital System

Sourced by ZipRecruiter

Parkland Health and Hospital System, based in Dallas, TX, US, is a reputed entity in the healthcare industry. Accessible through their website parklandhealth.org, this distinguished organization operates within the public sector, primarily providing medical care and services. Parkland Health was founded with a mission to take healthcare to people who need it the most and ever since its inception it has staunchly adhered to this principle. The hospital is acknowledged for its unyielding dedication to patient care, its world-class staff, and its innovative medical breakthroughs. Alongside its traditional healthcare offerings, Parkland also provides specialized services such as burn treatment and poison control, cementing their position as a comprehensive provider of critical care.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

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