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Patient Access Service Representative Jobs in Addison, TX

Ortho Texas

Rehab Patient Access Representative

Carrollton, TX · On-site

$15.50 - $19.75/hr

Provides excellent customer service to patients by listening and appropriately serving patients ... Cross-Training in different Patient Access functions is required. Reasonable accommodations may be ...

OrthoTexas

Rehab Patient Access Representative

Carrollton, TX · On-site

$15.50 - $19.75/hr

Provides excellent customer service to patients by listening and appropriately serving patients ... Cross-Training in different Patient Access functions is required. Reasonable accommodations may be ...

Legent Health

PATIENT ACCESS REPRESENTATIVE FT

Plano, TX · On-site

$16 - $20.50/hr

Service: We are committed to highly personalized care for patients, their families, and the ... About the Role The Patient Access Representative is an administrative assistant who is responsible ...

Tenet Health

Patient Access Rep

Sunnyvale, TX

$15.75 - $20.25/hr

... patient legal forms (i.e., Advance Directives, Conditions of Services, Consent for Treatment ... Customer service role and administrative role in medical facility, health insurance, or related ...

Src

Patient Access Representative I

Frisco, TX · On-site

$16.25 - $20.50/hr

Patient Access Representative I Location: Frisco - Ambulatory Surgical Center Additional Posting Details: Monday - Friday 7:30 am - 5:00 pm, 40 hours per week Duties/Responsibilities * Greets ...

Resurgens Orthopaedics

Patient Access Rep

Southlake, TX · On-site

$16.25 - $20.75/hr

Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported. * Work-Life Balance : We understand the ...

All-Star Orthopaedics

Patient Access Rep

Southlake, TX · On-site

$16.25 - $20.75/hr

Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported. * Work-Life Balance : We understand the ...

StrideCare

PATIENT ACCESS REPRESENTATIVE I

Dallas, TX · On-site

$15.75 - $20.25/hr

The Patient Access Representative is responsible for managing inbound and outbound calls, coordinating appointment scheduling, and providing detailed information about clinic services. The primary ...

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Patient Access Service Representative information

See Addison, TX salary details

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How much do patient access service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient access service representative in Addison, TX is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.48 per hour, depending on experience, location, and employer.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers may prefer prior experience in healthcare or administrative roles, and training is often provided on the job. Certification is not required but can enhance job prospects.

Is it hard to be a patient access service representative?

Being a patient access service representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be fast-paced and may involve managing multiple priorities, but it generally does not require extensive prior experience or advanced certifications. Success in this position depends on attention to detail, customer service skills, and the ability to work under pressure.

What are the duties of a patient access service representative?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance and personal information, collecting copayments, and ensuring accurate registration in the healthcare facility's system. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with electronic health records and billing processes.

What are popular job titles related to Patient Access Service Representative jobs in Addison, TX?

For Patient Access Service Representative jobs in Addison, TX, the most frequently searched job titles are:

What job categories do people searching Patient Access Service Representative jobs in Addison, TX look for?

The top searched job categories for Patient Access Service Representative jobs in Addison, TX are:

What cities near Addison, TX are hiring for Patient Access Service Representative jobs?

Cities near Addison, TX with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Addison, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,351 per year, or $18.4 per hour.

Rehab Patient Access Representative

Ortho Texas

Carrollton, TX • On-site

$15.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Description:

* Must have ability to work Plano and Frisco locations occasionally* Not a summer only job

Schedule:

  • 7am - 7pm M-TH 
  • 7am-4pm on Friday.
  •  Must be able to work 10am-7pm shift at least 2x per week and 7am - 4pm shift at least 2 x per week (variable Mon through Thurs) 

Why Choose Us?  #OTX 

  • Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
  • Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
  • Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication.
  • Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients. 

Benefits:

  • Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
  • Dental & Vision Insurance
  • 401(k) with Annual Employer Contributions
  • Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
  • Employee Assistance Program (EAP): Employer-paid support for life’s challenges
  • Generous Paid Time Off:
    • Up to 2 weeks of PTO starting out. (Increases with tenure)
    • 7 paid holidays + 2 floating holidays

Essential Duties and Responsibilities: 

The essential duties of the position include the following. Other duties may be assigned. 

Key Functions:

  • Has to train in all areas: Check in/out, Chart Auditing, Call Center functions.
  • Provides excellent customer service to patients by listening and appropriately serving patients.
  • Contributes to an overall positive work atmosphere through actions and attitude.
  • Relays relevant information to the appropriate internal staff. 
  • Follows practice procedures for appointment entry, check-in and/or check-out   processes.
  • Participates in office meetings and educational activities.
  • Maintains work area in neat and orderly manner.
  • Complies with HIPAA procedures.
  • Other duties as assigned.
Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.

Requirements:

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.