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Patient Access Service Representative Jobs in Addison, TX

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Patient Access Representative

Dallas, TX · On-site

$17 - $21.75/hr

Patient Access Representative Location: Dallas - Hospital Additional Posting Details ... Monday - Friday 8:00 am - 5:00 pm s hift may vary according to department and patient service needs.

Arlington Orthopedics Associates

Patient Access Rep

Addison, TX · On-site

$16.75 - $21.25/hr

Provides excellent customer service to patients by listening and appropriately serving patients ... Cross-Training in different Patient Access functions is required. Reasonable accommodations may be ...

Resurgens Orthopaedics

Patient Access Rep

Addison, TX · On-site

$16.75 - $21.25/hr

Provides excellent customer service to patients by listening and appropriately serving patients ... Cross-Training in different Patient Access functions is required. Reasonable accommodations may be ...

Texas Spine Consultants

Patient Access Rep

Addison, TX · On-site

$16.75 - $21.25/hr

Provides excellent customer service to patients by listening and appropriately serving patients ... Cross-Training in different Patient Access functions is required. Reasonable accommodations may be ...

usrs2

Patient Access Representative

Lewisville, TX

$16 - $20.50/hr

Touchstone Medical Imaging is seeking Patient Access Representatives for our location in Lewisville ... High school diploma or equivalent medical scheduling or customer service experience Experience ...

2061

Access Service Representative I - CPAS

Dallas, TX · On-site

Additional responsibilities include referral transcription, patient care coordination of clinical ... Public Service Loan Forgiveness (PSLF) Qualified Employer * Learn more about these and other UTSW ...

Legent Health

PATIENT ACCESS REPRESENTATIVE FT

Carrollton, TX · On-site

$15.50 - $19.75/hr

Service: We are committed to highly personalized care for patients, their families, and the ... About the Role The Patient Access Representative is an administrative assistant who is responsible ...

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Patient Access Service Representative information

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How much do patient access service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient access service representative in Addison, TX is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.48 per hour, depending on experience, location, and employer.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers may prefer prior experience in healthcare or administrative roles, and training is often provided on the job. Certification is not required but can enhance job prospects.

Is it hard to be a patient access service representative?

Being a patient access service representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be fast-paced and may involve managing multiple priorities, but it generally does not require extensive prior experience or advanced certifications. Success in this position depends on attention to detail, customer service skills, and the ability to work under pressure.

What are the duties of a patient access service representative?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance and personal information, collecting copayments, and ensuring accurate registration in the healthcare facility's system. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with electronic health records and billing processes.

What are popular job titles related to Patient Access Service Representative jobs in Addison, TX?

For Patient Access Service Representative jobs in Addison, TX, the most frequently searched job titles are:

What job categories do people searching Patient Access Service Representative jobs in Addison, TX look for?

The top searched job categories for Patient Access Service Representative jobs in Addison, TX are:

What cities near Addison, TX are hiring for Patient Access Service Representative jobs?

Cities near Addison, TX with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Addison, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,351 per year, or $18.4 per hour.

Patient Access Representative

Scottish Rite for Children

Frisco, TX • On-site

$16.25 - $20.50/hr

Full-time

Posted 10 days ago

Scottish Rite For Children rating

8.5

Company rating: 8.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

54th of 1,065 rated hospitals

Job description

Our patients are our number one priority! We're committed to giving children back their childhood!
Job Posting Title:
Patient Access Representative
Location:
Frisco - Ambulatory Surgical Center
Additional Posting Details:
Monday - Friday
8:00am - 4:30pm, 40 Hours per week at the discretion of clinic needs.
Job Description:
Duties/Responsibilities
  • Manages a high volume of incoming and outgoing telephone calls
  • Responsible for completing assigned workqueues
  • Accurately schedule and re-schedule patient appointments in a timely manner
  • Effectively communicate and coordinate patient appointments with downstream departments
  • Contacts families to verify their information, insurance coverage, explain benefit eligibility, and refer families to financial counselors to enroll in financial assistance
  • Accurately pre-register specific data elements prior to the patients scheduled date of service
  • Perform all aspects of insurance verifications
  • Add insurance coverage and update the billing system to reflect the insurance status of the patient
  • Obtain authorizations and pre-certifications as required for all procedures; work with clinical staff to obtain additional clinical information for benefit review
  • Responsible for all correspondence from Insurance companies to be sent to HIM for scanning.
  • Provide clerical and administrative support as required
  • Create reports for tracking and trending purposes
  • Alter provider schedule template in electronic medical record (EMR)
  • Assist with departmental coverage as requested

Required Skills/Abilities
  • Preferred experience in medical appointment scheduling
  • High School education or equivalent
  • Preferred 2 years working in a medical office setting
  • Preferred experience in insurance procedures

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