ZipRecruiter

Log In

1

Patient Access Representative Jobs (NOW HIRING)

TruBlu HR Solutions

Be Seen First

Patient Access Representative

Houston, TX · On-site

$16 - $18/hr

Bilingual Patient Access Representative (English/Spanish) - Contract Opportunity Location: Houston, TX 77074 Schedule: Monday - Friday | 8:00 AM - 5:00 PM About the Opportunity A leading healthcare ...

New

Hendrick Health

Patient Access Rep

Abilene, TX

$16.75 - $21.25/hr

JOB SUMMARY The Patient Access Representative is able to schedule primary and specialty office visits appropriately, as well as keeping location instructions, patient demographics and insurance ...

Hendrick Health

Patient Access Rep

Abilene, TX · On-site

$16.75 - $21.25/hr

JOB SUMMARY The Patient Access Representative is able to schedule primary and specialty office visits appropriately, as well as keeping location instructions, patient demographics and insurance ...

Hendrick Health

Patient Access Rep

Abilene, TX

$16.75 - $21.25/hr

JOB SUMMARY The Patient Access Representative is able to schedule primary and specialty office visits appropriately, as well as keeping location instructions, patient demographics and insurance ...

Mercy

Patient Access Representative

Bentonville, AR · On-site

$15 - $19.25/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Sanford Health

Patient Access Representative

Rice Lake, WI

$17 - $21.75/hr

Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or scheduling duties, while ...

Conway Regional

Patient Access Representative

Conway, AR · On-site

$13.75 - $17.50/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

Sanford Health

Patient Access Representative

Weston, WI

$15.25 - $19.50/hr

Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or scheduling duties, while ...

Sanford Health

Patient Access Representative

Marshfield, WI

$17.25 - $22/hr

No Department Details Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or ...

Sanford Health

Patient Access Representative

Eau Claire, WI · On-site

$17 - $21.75/hr

No Department Details Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or ...

next page

Showing results 1-20

People also search for

All JobsPatient Access Representative Jobs

Patient Access Representative information

See salary details

$12

$19

$24

How much do patient access representative jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for patient access representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What Is a Patient Access Representative?

As a patient access representative, you handle the patient check-in process at a hospital. Your job duties are to collect patient information—identification, insurance, and payment—and to perform other administrative tasks, like answering the phone and scheduling. Other responsibilities include directing patients to the correct area after check-in and answering questions that patients or their families have about the hospital’s processes, insurance coverage, and billing. Since people checking in to the hospital are usually either ill or injured, your interpersonal skills and calm, compassionate attitude are essential to getting patients checked in efficiently in spite of their stress or worry.

What are some common challenges faced by Patient Access Representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What is the job description of a patient access representative?

A patient access representative is responsible for scheduling appointments, verifying patient insurance information, collecting payments, and ensuring accurate patient records. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage patient information efficiently.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs
What cities are hiring for Patient Access Representative jobs? Cities with the most Patient Access Representative job openings:
What are the most commonly searched types of Patient Access Representative jobs? The most popular types of Patient Access Representative jobs are:
Who are the top companies hiring for Patient Access Representative jobs? The top employers for Patient Access Representative jobs are:
What states have the most Patient Access Representative jobs? States with the most job openings for Patient Access Representative jobs include:
What job categories do people searching Patient Access Representative jobs look for? The top searched job categories for Patient Access Representative jobs are:
What are popular job titles related to Patient Access Representative jobs? For Patient Access Representative jobs, the most frequently searched job titles are:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 9% Part Time, 1% Temporary, and 10% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.
Patient Access Representative

Patient Access Representative

The University of Miami

Miami, FL • On-site

$16.50 - $21/hr

Full-time

Medical, Dental

Posted 22 days ago

University Of Miami rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

214th of 534 rated colleges and universities

Job description

Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The University of Miami UHealth - department of Patient Access at the UHealth campus in downtown Miami has exciting opportunities for Patient Access Representatives.
JOB SUMMARY
The Patient Access Representative projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately.
CORE RESPONSIBILITIES:
  • Serve as Patient Advocate and Service Ambassador by providing a favorable first impression and proactive attention to internal and external customers in order to meet or exceed expectations, address concerns, and optimize experience.
  • Perform all on-site patient access registration related functions promptly without compromising patient safety, quality, service levels, and reimbursement.
  • Comply and abide with all established UHealth policies and procedures related to Patient Access and State/ Federal regulations.
  • Identify and collect patient's self-pay responsibility including co-pays, deductibles, co-insurances, self- pay discount rates, global packages, and previous outstanding balances for both technical and professional components in POS 11 and 22 clinics thereby playing a key role in reducing AR, Bad Debt, and Collection Costs by collecting patient's financial responsibility upfront.
  • Perform other duties as assigned based on departmental needs.

This list of duties and responsibilities is not intended to be all- inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE REQUIREMENTS
  • Patient Access Associate: High School Diploma required
  • Patient Access Representative 1: High School Diploma required and one (1) year of relevant experience required
  • Patient Access Representative 2: High School Diploma required and two (2) years of relevant experience required
  • Patient Access Representative 3: High School Diploma required and three (3) years of relevant experience required

Knowledge, Skills, and Abilities:
  • Bilingual (English/Spanish, English/Creole, English/French, English/Arabic) a plus.
  • Excellent verbal and written communications skills in English.
  • Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
  • Excellent mathematical and cash management skills.
  • Knowledge of medical terminology preferred.
  • Ability to work as an integral team member under minimal supervision, in a fast-paced, complex and highly stressful environment.
  • Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
  • Computer literate and ability to use multiple systems and acquire proficiency in the following electronic systems: UChart Cadence/Prelude/Enterprise Billing, Passport HealthWorks Compliance Checker, Availity, RIS-PACS, CaneCare, UMCare, Intellidose, MCSL, Experian and all online verification systems used by contracted payors.

Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff

What University Of Miami employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

University of Miami logo

About University of Miami

Sourced by ZipRecruiter

The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Coral Gables, FL, US

Year founded

1925

View All University of Miami Jobs

Apply