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Patient Access Representative Jobs in Baton Rouge, LA

Ochsner Health

Patient Access Rep

Baton Rouge, LA · On-site

$16.50 - $21/hr

... application; improves patient satisfaction through consistently representing the company ... Certifications Preferred - Certification in Healthcare Access Manager (CHAM), Certification in ...

Ochsner Health

Patient Access Rep

Baton Rouge, LA · On-site

$16.50 - $21/hr

... application; improves patient satisfaction through consistently representing the company ... Certifications Preferred - Certification in Healthcare Access Manager (CHAM), Certification in ...

Cardiovascular Logistics

Patient Access Rep

Baton Rouge, LA · On-site

$15 - $19.25/hr

Access to company-provided training and educational resources * Eligibility for annual merit-based ... Support patient care and communication flow through efficient call handling and accurate ...

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How much do patient access representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient access representative in Baton Rouge, LA is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.29 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can be fast-paced and requires attention to detail, but it generally involves on-the-job training and does not require advanced degrees. Success in this position depends on familiarity with healthcare systems and customer service experience.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What does a patient access representative do?

A patient access representative is responsible for scheduling appointments, verifying patient insurance coverage, collecting payments, and ensuring accurate registration of patient information. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage data efficiently.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs
What are the most commonly searched types of Patient Access Representative jobs in Baton Rouge, LA? The most popular types of Patient Access Representative jobs in Baton Rouge, LA are:
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What job categories do people searching Patient Access Representative jobs in Baton Rouge, LA look for? The top searched job categories for Patient Access Representative jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Patient Access Representative jobs? Cities near Baton Rouge, LA with the most Patient Access Representative job openings:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,041 per year, or $18.3 per hour.

Patient Access Representative

Baton Rouge Orthopaedic Clinic

Zachary, LA • On-site

$13.75 - $17.50/hr

Full-time

Posted 9 days ago

Job description

JOB DESCRIPTION

Summary:

The Patient Access Representatives are important members of our team who are responsible for coordinating the daily administration for our doctors, staff, visitors, and patients at our clinics. This role is responsible check-in, collecting payments, and answering patient inquiries. This position is in the front office in our medical clinics and reports to our office supervisor. The hours of the operation are Monday- Friday 8am to 5pm. We are looking for dedicated and caring team members to join our team!


Duties:

  • Greets patients or customers in a friendly and professional manner, including welcoming the patient, making eye contact, and smiling.
  • Check-in patients for appointments.
  • Completes the registration of the patient, explaining the paperwork to be completed to the patient if necessary.
  • Ensures that a clear copy of the patients’ current insurance card(s) and demographic information is entered into the patients’ medical record. Prints the superbill and gives to the patient.
  • Enters electronic messages to other departments to assist with patient flow.
  • Directs the patient to the payment counter to collect the appropriate co-pays or balances due. Otherwise, directs the patient to the appropriate area of the clinic for the physicians/providers, nurses, and medical staff to care for the patient and document the medical record.
  • Performs appropriate, timely, and accurate documentation in the medical record as is applicable to patient service duties.
  • Maintains HIPAA privacy and security and provides the BROC Notice of Privacy Practices to new patients or to any person who requests it.
  • Distributes patient satisfaction surveys as instructed by Supervisor or upon patient request.
  • Performs other related duties as assigned and serves in whatever other capacity deemed necessary for successful completion of the mission and goals of BROC

REQUIREMENTS
  • High School Diploma or equivalent
  • Ability to learn electronic practice management and scheduling software.
  • Ability to understand and closely adhere to patient scheduling policies, guidelines, and protocols.
  • Reliable form of transportation to work daily
  • Prior experience in scheduling is desired
  • Ability to pass a drug screening
  • Ability to learn computerized medical office work

ABOUT THE COMPANY

About BROC:

At the Baton Rouge Orthopedic Clinic our goal is to provide a seamless continuum of health care services to maximize patients’ outcomes and convenience. We offer an organized and coordinated continuum to provide better and timelier feedback between the patient, physician, and ancillary services provider. Our main campus is located on Bluebonnet, but we have various clinics and therapies across the state of Louisiana as well as the BROC foundation that supports local schools and athletic programs by providing services throughout various communities.