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Patient Access Management Jobs in Baton Rouge, LA

FMOLHS

Manager Patient Access

Baton Rouge, LA · On-site

The Manager of Patient Access oversees the hospital's patient registration, admissions, and scheduling processes to ensure efficient and compassionate service. This role is responsible for leading ...

Louisiana State University

Patient Access Coordinator

Baton Rouge, LA · On-site

$16.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Patient Access Coordinator Position Type: Professional / Unclassified Department: LSUAM AA - SA - H ... Working knowledge of an electronic clinic management/ health record, healthcare and insurance ...

FMOLHS

Manager Patient Access

Baton Rouge, LA · On-site

The Manager of Patient Access oversees the hospital's patient registration, admissions, and scheduling processes to ensure efficient and compassionate service. This role is responsible for leading ...

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How much do patient access management jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for patient access management in Baton Rouge, LA is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.29 per hour, depending on experience, location, and employer.

What does a patient access management do?

A patient access management professional is responsible for coordinating patient registration, verifying insurance, and scheduling appointments to ensure smooth entry into healthcare facilities. They often use electronic health record (EHR) systems and require strong communication and organizational skills. Their role helps facilitate efficient patient flow and accurate billing processes.

What is the difference between Patient Access Management vs Patient Registration Specialist?

AspectPatient Access ManagementPatient Registration Specialist
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonUsually requires high school diploma; certifications are less common
Work EnvironmentHospitals, clinics, healthcare facilities; involves coordinating patient flow and insurance verificationFront desk, reception areas; focuses on collecting patient information and initial data entry
Primary ResponsibilitiesManaging patient access, insurance pre-authorizations, scheduling, and financial clearanceGathering patient information, verifying identity, and completing registration forms

Patient Access Management and Patient Registration Specialist roles overlap in patient data collection but differ in scope. Patient Access Management involves broader responsibilities like insurance verification and financial clearance, while Patient Registration Specialists focus on initial data entry. Both roles are essential in healthcare settings to ensure smooth patient flow and accurate records.

What are some common challenges faced in patient access management, and how can they be addressed?

In Patient Access Management, a frequent challenge is balancing efficient patient intake with ensuring accuracy in registration and insurance verification. Mistakes in these areas can lead to billing delays or denied claims, impacting patient satisfaction and revenue cycle performance. To address these challenges, many teams use robust training programs and leverage technology solutions like electronic health records and insurance eligibility tools. Collaboration with clinical, billing, and IT departments is essential to streamline workflows and quickly resolve issues as they arise.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, patient registration processes, and insurance verification, usually supported by a bachelor’s degree in healthcare or business management. Familiarity with hospital information systems (HIS), electronic health records (EHR), and revenue cycle management software is typically required. Exceptional leadership, problem-solving abilities, and interpersonal communication are vital soft skills for managing teams and ensuring positive patient experiences. These competencies are crucial for streamlining patient intake, maximizing operational efficiency, and maintaining regulatory compliance in healthcare facilities.

What is patient access management?

Patient Access Management refers to the processes and personnel responsible for facilitating patient entry into a healthcare facility. This role typically includes scheduling appointments, verifying insurance, handling patient registration, and ensuring accurate data collection. Effective patient access management streamlines administrative tasks, improves patient experiences, and helps healthcare organizations maintain compliance and optimize revenue cycles. Professionals in this field often serve as the first point of contact for patients, making strong communication and organizational skills essential.

Is patient access management a good career?

Patient access management is a vital healthcare role that involves coordinating patient registration, insurance verification, and scheduling. It offers opportunities for career growth, requires strong communication and organizational skills, and often involves working in hospital or clinic environments with certifications like CPC or CPAM enhancing job prospects.

What are popular job titles related to Patient Access Management jobs in Baton Rouge, LA?

For Patient Access Management jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Patient Access Management jobs in Baton Rouge, LA look for?

The top searched job categories for Patient Access Management jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Patient Access Management jobs?

Cities near Baton Rouge, LA with the most Patient Access Management job openings:

Patient Access Management jobs near you
Infographic showing various Patient Access Management job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $38,041 per year, or $18.3 per hour.

Manager Patient Access

Franciscan Missionaries of Our Lady Health System

Baton Rouge, LA • On-site

Other

Posted 17 days ago

Franciscan Missionaries of Our Lady Health System rating

7.2

Company rating: 7.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

349th of 887 rated healthcare providers

Job description


The Manager of Patient Access oversees the hospital's patient registration, admissions, and scheduling processes to ensure efficient and compassionate service. This role is responsible for leading staff, optimizing workflows, and implementing best practices to support patient satisfaction and regulatory compliance. Additionally, the manager collaborates with clinical and administrative teams to enhance overall access and streamline operations.
Responsibilities
  1. Patient Access
    1. Ensures patients are registered/pre-registered in an efficient and effective manner, according to policies/procedures set forth by FMOLHS.
    2. Ensures that insurance is verified and precerts/authorizations are obtained timely. For the Pre-Access department, ensures that 95% of scheduled patients are pre-registered in advance & insurance verified/auths obtained.
    3. Ensures upfront collections meet monthly targets.
    4. Ensures minimal errors are made by staff. Tracks errors, by team member, provides coaching to those who exceed the threshold, and works with HR regarding staff who cannot reach goals.
    5. Ensures productivity goals are met by staff. Monitors productivity daily, minimizing overtime. Submits monthly productivity outcomes to Senior Director.
    6. Ensures processes are in place to minimize patient wait times.
    7. Ensures patients are screened for charity programs appropriately. Ensures proper documentation has been received to substantiate granting of charity/discounts. Ensures that team members document efforts/activities in Account Notes
    8. Performs random samples of team members work to ensure adherence to standards. Ensures that Account Notes are consistently used as a communication vehicle regarding account activity.
    9. Implement quality improvement initiatives geared at improving customer satisfaction.
  2. Collaboration, Partnership and Communication
    1. Promotes and establishes an atmosphere of continued improvement throughout the department by motivating, coaching and staff development, and through evaluation, development and/or revision of department policies and procedures. Works with PFS Director to suggest/implement procedure and policy changes.
    2. Educates and ensures that all employees understand Compliance and appropriate procedure for reporting compliance issues for State, Federal and HIPAA. Maintains requirements for Joint Commission for scope of department.
    3. Provides leadership in problem identification and resolution and coordinates resolution between departments as needed.
    4. Conducts regular team and departmental meetings for purposes of education, goal monitoring, and feedback inquiries. Submits timely minutes of meetings in accordance with facility requirements. Ensures employees have the tools necessary to achieve goals.
    5. Develops staff appraisals in accordance with FMOLHS policies and productivity metrics. Counsels staff and handles disciplinary action as necessary. Interviews potential candidates for departmental vacancies.
    6. Assists in development of department budgets. Analyzes costs, develop programs to assure compliance with budgetary constraints and provides justifications for budget variances.
  3. Other Duties as Assigned
    1. Serves on committees as appropriate.
    2. Performs other duties as assigned or requested.

Qualifications
Bachelor's Degree + 3 years supervisory experience OR 4 years professional-level experience/6 years paraprofessional experience (in lieu of degree) + 3 years supervisory experience OR Master's Degree + 2 years supervisory experience.
Supervisory experience must be in patient registration, large physician group practice, financial counseling or patient accounting in a healthcare setting.

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About Franciscan Missionaries of Our Lady Health System

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The Franciscan Missionaries of Our Lady Health System is the leading health care innovator in Louisiana. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Baton Rouge, LA, US

Year founded

1911

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