ZipRecruiter

Log In

1

Patient Access Representative Jobs in Iowa (NOW HIRING)

Access Dubuque

Patient Access Representative

Dubuque, IA · On-site

$16.25 - $20.75/hr

Patient Access Representative UnityPoint Health Finley Hospital 1 Positions ID: 50163676 Posted On 06/23/2026 Refreshed On 07/24/2026 Job Overview * Area of Interest: Patient Services * FTE/Hours per ...

LifePoint Health

Patient Access Representative

Clive, IA · On-site

$16.25 - $20.75/hr

As a Patient Access Representative joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this ...

New

UnityPoint Health

Patient Access Rep

Marshalltown, IA · On-site

$16 - $20.50/hr

Patient Access * Shift: Every other Thursday 1100-1500, every other weekend 1830-0700, rotating holidays * Job ID: 184491 Overview Patient Access Representative Marshalltown Hospital Department:

Lifepoint Health

Patient Access Representative

Clive, IA

$16.25 - $20.75/hr

As a Patient Access Representative joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this ...

New

Lifepoint Health

Patient Access Representative

Clive, IA · On-site

$16.25 - $20.75/hr

As a Patient Access Representative joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this ...

New

CommonSpirit Health

Patient Access Representative

Corning, IA · On-site

$14.25 - $18.25/hr

As our Patient Access Representative, you will be a vital front-line professional, expertly managing patient registration and admission workflows across diverse access points such as the Emergency ...

UnityPoint Health

Patient Access Rep

Sioux City, IA · On-site

$17 - $21.75/hr

The Patient Access Representative is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process.

UnityPoint Health

Patient Access Rep

Dubuque, IA · On-site

$16.25 - $20.75/hr

The Patient Access Representative is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process.

next page

Showing results 1-20

All JobsPatient Access Representative JobsPatient Access Representative Jobs in Iowa

Patient Access Representative information

See Iowa salary details

$11

$17

$22

How much do patient access representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient access representative in Iowa is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can be fast-paced and requires attention to detail, but it generally involves on-the-job training and does not require advanced degrees. Success in this position depends on familiarity with healthcare systems and customer service experience.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What does a patient access representative do?

A patient access representative is responsible for scheduling appointments, verifying patient insurance coverage, collecting payments, and ensuring accurate registration of patient information. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage data efficiently.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs
What are the most commonly searched types of Patient Access Representative jobs in Iowa? The most popular types of Patient Access Representative jobs in Iowa are:
What are popular job titles related to Patient Access Representative jobs in Iowa? For Patient Access Representative jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Patient Access Representative jobs in Iowa look for? The top searched job categories for Patient Access Representative jobs in Iowa are:
What cities in Iowa are hiring for Patient Access Representative jobs? Cities in Iowa with the most Patient Access Representative job openings:
What are popular job titles related to Patient Access Representative jobs in IA? For Patient Access Representative jobs in IA, the most frequently searched job titles are:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,211 per year, or $17.9 per hour.

Patient Access Representative

Access Dubuque

Dubuque, IA • On-site

$16.25 - $20.75/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 15 days ago

Job description

Patient Access Representative

UnityPoint Health Finley Hospital

1 Positions

ID: 50163676

Posted On 06/23/2026

Refreshed On 07/24/2026

Job Overview

  • Area of Interest: Patient Services

  • FTE/Hours per pay period: .90

  • Department: Patient Access

  • Shift: Weekends: Friday, Saturday & Sunday, 7:00 pm - 7:00 am, for 72 hours per pay period.

  • Job ID: 183711

Overview

Shift: Weekends: Friday, Saturday & Sunday, Nights 7:00 pm - 7:00 am, for 72 hours per pay period.

The Patient Access Representative is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process. The role addresses patient inquiries and manages patient wayfinding. The role also supports administrative tasks and ensures compliance with financial and insurance procedures.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.

  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Accurately and thoroughly collects, analyzes and records demographic, insurance/financial and clinical data in computersystem.Ensuresinformation source isappropriateand all required documentation are on file

  • Maintains knowledge and understanding of insurance verification and understanding of insurance plans

  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls inan appropriateand professional manner

  • Communicates effectively to provideappropriate educationregardingpatient financial obligations through POS and estimates.

  • Participates in performance improvement initiatives anddemonstratesinitiative to improve quality and customer services with a goal to exceed customer expectations.

  • Maintain ability to perform roles associated with patientself serviceregistration processes

  • Monitors andmaintainsmultiple work queues

  • Refer patients who need financialassistancewith their clinic/hospital bills to a Financial Advocate

  • Perform functions other than described due to extenuating circumstances

  • Schedules walk in procedures andcollaborateswith central schedulingregardingother needs

Qualifications

Education:  

  • High School Diploma or equivalent required.

Experience:  

  • Two (2) years of customer service OR healthcare related experience preferred.

License/Certification:  

  • None

Primary Contact

13511

Michelle Pickel

HR Recruiter, HR

563-589-2608

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

False

Job Details

Categories

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

168

Job REQ #

50163676

# Positions

1

Start Date

20260623

End Date

20260904

Featured Job

TH Ad

TH Comments

Similar Jobs

Service Representative - Licensed

Cottingham & Butler/ SISCO

Financial Service Representative

Cottingham & Butler/ SISCO

RN-Rehabilitation Inpatient

UnityPoint Health Finley Hospital

Client Service Representative

Cottingham & Butler/ SISCO

Patient Care Technician-5N Medical/Surgical

UnityPoint Health Finley Hospital

Claims Representative

Cottingham & Butler/ SISCO

APP - Inpatient ED - Dyersville - $10,000 Commence

MercyOne

Occupational Therapist-Inpatient

UnityPoint Health Finley Hospital

Customer Service Representative

Cottingham & Butler/ SISCO

Occupational Therapist-Inpatient

UnityPoint Health Finley Hospital

Share this Job

UnityPoint Health Finley Hospital

About the Company

A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL

UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.

At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:

  • Foster Unity

  • Own the Moment

  • Champion Excellence

  • Seize Opportunity

If you are interested in joining our team, please visit http://www.unitypoint.org/dubuque/employment-opportunities to learn about our many opportunities and to fill out an online application.

ABOUT OUR HOSPITAL

UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees. Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients. We have consistently been recognized as a leader in health care.

Apply