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Patient Access Management Jobs in Iowa (NOW HIRING)

Access Dubuque

Patient Access Representative

Dubuque, IA · On-site

$22/hr

Patient Access Representative Southwest Health 1 Positions ID: 80487 Posted On 09/02/2025 Refreshed ... management may deem necessary from time to time. * Registers patients for services performed at ...

CommonSpirit Health

Patient Access Representative

Corning, IA · On-site

$14.25 - $18.25/hr

As our Patient Access Representative, you will be a vital front-line professional, expertly managing patient registration and admission workflows across diverse access points such as the Emergency ...

UnityPoint Health

Patient Access Rep

Marshalltown, IA · On-site

$16 - $20.50/hr

The role addresses patient inquiries and manages patient wayfinding. The role also supports ... Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and ...

UnityPoint Health

Patient Access Rep

Cedar Rapids, IA · On-site

$17 - $21.50/hr

The role addresses patient inquiries and manages patient wayfinding. The role also supports ... Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and ...

UnityPoint Health

Patient Access Rep

Sioux City, IA · On-site

$17 - $21.75/hr

The role addresses patient inquiries and manages patient wayfinding. The role also supports ... Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and ...

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All JobsPatient Access Management JobsPatient Access Management Jobs in Iowa

Patient Access Management information

See Iowa salary details

$11

$17

$22

How much do patient access management jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient access management in Iowa is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.86 per hour, depending on experience, location, and employer.

What is patient access management?

Patient Access Management refers to the processes and personnel responsible for facilitating patient entry into a healthcare facility. This role typically includes scheduling appointments, verifying insurance, handling patient registration, and ensuring accurate data collection. Effective patient access management streamlines administrative tasks, improves patient experiences, and helps healthcare organizations maintain compliance and optimize revenue cycles. Professionals in this field often serve as the first point of contact for patients, making strong communication and organizational skills essential.

What are some common challenges faced in patient access management, and how can they be addressed?

In Patient Access Management, a frequent challenge is balancing efficient patient intake with ensuring accuracy in registration and insurance verification. Mistakes in these areas can lead to billing delays or denied claims, impacting patient satisfaction and revenue cycle performance. To address these challenges, many teams use robust training programs and leverage technology solutions like electronic health records and insurance eligibility tools. Collaboration with clinical, billing, and IT departments is essential to streamline workflows and quickly resolve issues as they arise.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, patient registration processes, and insurance verification, usually supported by a bachelor’s degree in healthcare or business management. Familiarity with hospital information systems (HIS), electronic health records (EHR), and revenue cycle management software is typically required. Exceptional leadership, problem-solving abilities, and interpersonal communication are vital soft skills for managing teams and ensuring positive patient experiences. These competencies are crucial for streamlining patient intake, maximizing operational efficiency, and maintaining regulatory compliance in healthcare facilities.

What is the difference between Patient Access Management vs Patient Registration Specialist?

AspectPatient Access ManagementPatient Registration Specialist
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonUsually requires high school diploma; certifications are less common
Work EnvironmentHospitals, clinics, healthcare facilities; involves coordinating patient flow and insurance verificationFront desk, reception areas; focuses on collecting patient information and initial data entry
Primary ResponsibilitiesManaging patient access, insurance pre-authorizations, scheduling, and financial clearanceGathering patient information, verifying identity, and completing registration forms

Patient Access Management and Patient Registration Specialist roles overlap in patient data collection but differ in scope. Patient Access Management involves broader responsibilities like insurance verification and financial clearance, while Patient Registration Specialists focus on initial data entry. Both roles are essential in healthcare settings to ensure smooth patient flow and accurate records.

Is patient access management a good career?

Patient access management is a vital healthcare role that involves coordinating patient registration, insurance verification, and scheduling. It offers opportunities for career growth, requires strong communication skills, and often involves working in hospital or clinic environments with certifications like CPC or CPAM. The role can provide stable employment and a pathway into healthcare administration.

What does a patient access management do?

A patient access management professional is responsible for coordinating patient registration, verifying insurance, and scheduling appointments to ensure smooth entry into healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and organizational skills. Their role helps facilitate efficient patient flow and accurate billing processes.

What are popular job titles related to Patient Access Management jobs in Iowa?

For Patient Access Management jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Patient Access Management jobs in Iowa look for?

The top searched job categories for Patient Access Management jobs in Iowa are:

What cities in Iowa are hiring for Patient Access Management jobs?

Cities in Iowa with the most Patient Access Management job openings:

Patient Access Management jobs near you
Infographic showing various Patient Access Management job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $37,211 per year, or $17.9 per hour.

Patient Access Representative

Dubuque, IA • On-site

Access Dubuque
See more jobs at Access Dubuqueexternal

$22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Patient Access Representative

Southwest Health

1 Positions

ID: 80487

Posted On 09/02/2025

Refreshed On 08/09/2026

Job Overview

Requirements

  • Must have a high school diploma, GED, or equivalent.

  • Six months to one year experience with customer relations required

  • Knowledge of basic office procedures/equipment and computer systems required

  • Familiarization with medical terminology and prior health care experience preferred

  • ​Certification in Basic Life Support (BLS) preferred.

Work Hours

We’re growing and expanding our Patient Access team!

  • We are seeking a full-time (36 hours/ week) Patient Access Representative to work as a Float in various departments.

-We are seeking a full-time (40 hours/ week) Patient Access Representative to work Monday- Friday, 7:30 AM- 4:00 PM, in our Orthopedic Institute and Call Center.

  • We are seeking a casual (fill in as needed) Patient Access Representative

Job Summary

The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients. A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a “Customer oriented” professional manner.

Essential Job Functions and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  1. Registers patients for services performed at Southwest Health.

  2. Ensures patient records are up-to-date: demographics, employer, and emergency contacts

  3. Scans all necessary paperwork into system (face sheet, insurance card, patients’ order, Driver’s License, and any other signed documentation)

  4. Gathers necessary patient information including outpatient physician orders, diagnosis, emergency notification numbers, and insurance information

  5. Obtains necessary signatures on registration related documents.

  6. Verifies insurance eligibility and benefits.

  7. Obtains Medicaid eligibility from the online Forward Health program and changes the patients account accordingly.

  8. Processes Medicare patients through the designated electronic verification program to obtain medical necessity for scheduled procedures.

  9. Collects/requests out-of-pocket liabilities from patients upfront and applies, adjusts, and reconciles daily point-of-service cash reports. Refers patient accounts to financial counselors when further explanation/education is needed regarding denied authorizations, out-of-pocket liabilities, coverage options, or payment plans.

  10. Cross-trains and is well versed in a minimum of three areas of patient access.

  11. Obtains signature from patient on Advance Beneficiary Notice (ABN) if the procedure didn’t pass medical necessity.

  12. Exhibits professionalism in appearance, speech, and conduct. Ensures that services are provided in accordance with state and federal regulations.

  13. Adheres to Southwest Health’s value-based behavior standards.

  14. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.

  15. Performs other duties and responsibilities as requested or required.

Contact Information

Southwest Health

Attn: Human Resources

1400 Eastside Rd

Platteville, WI 53818

Phone: (608) 342-0998

Email: [email protected]

Fax: (608) 342-5015

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.

Primary Contact

13894

Miranda Koch

HR Generalist, Human Resources

608-342-4796

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Location

Platteville, WI

Job Type

Employee

Full/Part

Full Time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

PTO (Paid Time Off)

Tuition Reimbursement

Qualifications

Education

High School/GED

Company ID

1250

Job REQ #

# Positions

1

Start Date

20250902

End Date

20261230

Featured Job

0

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0

TH Comments

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Southwest Health

About the Company

Southwest Health is a non-profit healthcare system offering southwest Wisconsin a range of services within our various facilities. Our locations include a hospital and clinic in Platteville, Southwest Health Behavioral Services, a clinic, Eye Center, and rehab services facility in Cuba City, Darlington, and Kieler Wisconsin.

We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. Southwest Health has been named a Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. These awards and the awards won in the past, speak to the commitment Southwest Health has for safety, patient experience, and creating a healthier southwest Wisconsin. This accreditation marks Southwest Health' fourth consecutive year of receiving the Guardian Excellence award for inpatient Patient Experience.

Southwest Health features four family medicine clinics, four Eye Center locations, Birth Center, a specialty services with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.

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