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Patient Access Rep Jobs in Iowa (NOW HIRING)

Access Dubuque

Patient Access Representative

Dubuque, IA · On-site

$16.25 - $20.75/hr

Patient Access Representative UnityPoint Health Finley Hospital 1 Positions ID: 50163676 Posted On 06/23/2026 Refreshed On 07/24/2026 Job Overview * Area of Interest: Patient Services * FTE/Hours per ...

UnityPoint Health

Patient Access Rep

Marshalltown, IA · On-site

$16 - $20.50/hr

Patient Access * Shift: Every other Thursday 1100-1500, every other weekend 1830-0700, rotating holidays * Job ID: 184491 Overview Patient Access Representative Marshalltown Hospital Department:

CommonSpirit Health

Patient Access Representative

Corning, IA · On-site

$14.25 - $18.25/hr

As our Patient Access Representative, you will be a vital front-line professional, expertly managing patient registration and admission workflows across diverse access points such as the Emergency ...

UnityPoint Health

Patient Access Rep

Sioux City, IA · On-site

$17 - $21.75/hr

The Patient Access Representative is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process.

UnityPoint Health

Patient Access Rep

Dubuque, IA · On-site

$16.25 - $20.75/hr

The Patient Access Representative is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process.

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Patient Access Rep information

See Iowa salary details

$11

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$22

How much do patient access rep jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient access rep in Iowa is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access representatives, and how can they be managed effectively?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accurate data entry under time constraints. To manage these effectively, it's important to develop strong organizational skills, maintain clear communication with patients and healthcare staff, and stay up-to-date with hospital policies and insurance requirements. Many facilities provide ongoing training and support to help staff navigate these challenges and ensure a positive patient experience.

What is the difference between Patient Access Rep vs Medical Secretary?

AspectPatient Access RepMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, record keeping
Industry UsageHealthcare, patient servicesHealthcare, administrative support

While both roles work in healthcare settings, Patient Access Reps focus on patient registration and insurance, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a patient access representative?

To become a patient access representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer or require postsecondary education or certification in healthcare administration or medical office procedures. Gaining experience in healthcare settings and familiarity with electronic health records (EHR) systems can also improve job prospects.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent (with some employers preferring healthcare experience). Familiarity with healthcare management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help provide outstanding customer service and manage sensitive patient information. These skills ensure accurate patient data entry, efficient patient flow, and a positive experience for patients and healthcare providers.

What does a patient access representative do?

A Patient Access Representative is responsible for greeting patients, verifying their personal and insurance information, registering them for medical services, and assisting with scheduling appointments. They act as a liaison between patients, medical staff, and insurance companies to ensure smooth intake and billing processes. Their role is essential for maintaining accurate patient records and providing excellent customer service in healthcare settings.

Is being a patient access representative hard?

Being a patient access representative involves handling administrative tasks such as scheduling, verifying insurance, and collecting patient information, which requires strong communication and organizational skills. The role can be demanding due to the need for accuracy, multitasking, and managing patient interactions in a fast-paced healthcare environment.
What are popular job titles related to Patient Access Rep jobs in Iowa? For Patient Access Rep jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Patient Access Rep jobs in Iowa look for? The top searched job categories for Patient Access Rep jobs in Iowa are:
What cities in Iowa are hiring for Patient Access Rep jobs? Cities in Iowa with the most Patient Access Rep job openings:
What are popular job titles related to Patient Access Rep jobs in IA? For Patient Access Rep jobs in IA, the most frequently searched job titles are:
Patient Access Rep jobs near you
Infographic showing various Patient Access Rep job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,211 per year, or $17.9 per hour.

Patient Access Representative

Access Dubuque

Dubuque, IA • On-site

$16.25 - $20.75/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 11 days ago

Job description

Patient Access Representative

UnityPoint Health Finley Hospital

1 Positions

ID: 50163676

Posted On 06/23/2026

Refreshed On 07/24/2026

Job Overview

  • Area of Interest: Patient Services

  • FTE/Hours per pay period: .90

  • Department: Patient Access

  • Shift: Weekends: Friday, Saturday & Sunday, 7:00 pm - 7:00 am, for 72 hours per pay period.

  • Job ID: 183711

Overview

Shift: Weekends: Friday, Saturday & Sunday, Nights 7:00 pm - 7:00 am, for 72 hours per pay period.

The Patient Access Representative is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process. The role addresses patient inquiries and manages patient wayfinding. The role also supports administrative tasks and ensures compliance with financial and insurance procedures.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.

  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Accurately and thoroughly collects, analyzes and records demographic, insurance/financial and clinical data in computersystem.Ensuresinformation source isappropriateand all required documentation are on file

  • Maintains knowledge and understanding of insurance verification and understanding of insurance plans

  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls inan appropriateand professional manner

  • Communicates effectively to provideappropriate educationregardingpatient financial obligations through POS and estimates.

  • Participates in performance improvement initiatives anddemonstratesinitiative to improve quality and customer services with a goal to exceed customer expectations.

  • Maintain ability to perform roles associated with patientself serviceregistration processes

  • Monitors andmaintainsmultiple work queues

  • Refer patients who need financialassistancewith their clinic/hospital bills to a Financial Advocate

  • Perform functions other than described due to extenuating circumstances

  • Schedules walk in procedures andcollaborateswith central schedulingregardingother needs

Qualifications

Education:  

  • High School Diploma or equivalent required.

Experience:  

  • Two (2) years of customer service OR healthcare related experience preferred.

License/Certification:  

  • None

Primary Contact

13511

Michelle Pickel

HR Recruiter, HR

563-589-2608

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

False

Job Details

Categories

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

168

Job REQ #

50163676

# Positions

1

Start Date

20260623

End Date

20260902

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UnityPoint Health Finley Hospital

About the Company

A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL

UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.

At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:

  • Foster Unity

  • Own the Moment

  • Champion Excellence

  • Seize Opportunity

If you are interested in joining our team, please visit http://www.unitypoint.org/dubuque/employment-opportunities to learn about our many opportunities and to fill out an online application.

ABOUT OUR HOSPITAL

UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees. Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients. We have consistently been recognized as a leader in health care.

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