ZipRecruiter

Log In

1

Patient Access Rep Jobs in Iowa (NOW HIRING)

UnityPoint Health

Patient Access Representative

Dubuque, IA · On-site

$16.25 - $20.75/hr

The Patient Access Representative is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process.

UnityPoint Health

Patient Access Representative

Dubuque, IA · On-site

$16.25 - $20.75/hr

The Patient Access Representative is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process.

UnityPoint Health

Patient Access Representative

Dubuque, IA · On-site

$16.25 - $20.75/hr

The Patient Access Representative is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process.

UnityPoint Health

Patient Access Rep

Muscatine, IA · On-site

$17 - $22.15/hr

Patient Access * Shift: 3-1130p Week 1 M-Th/Sa Week 2 Su/T-F * Job ID: 185117 Overview Shift: Week ... patient representative. * Explain benefits and request copay, deductible and coinsurance as ...

UnityPoint Health

Patient Access Representative

Muscatine, IA · On-site

$16.25 - $20.75/hr

... Health as a Patient Access Associate, where you'll make a real difference in every patient ... patient representative. * Explain benefits and request copay, deductible and coinsurance as ...

UnityPoint Health

Patient Access Representative

Muscatine, IA · On-site

$16.25 - $20.75/hr

... Health as a Patient Access Associate, where you'll make a real difference in every patient ... patient representative. * Explain benefits and request copay, deductible and coinsurance as ...

Trinityhealth

Patient Access Rep - Nights

Mason City, IA · On-site

$16.75 - $21.50/hr

Patient Access experience preferred. Special Skills and Competencies: * Annual assessment of competency is completed every year. * Must be able to read, write and/or speak English. * Computer/PC ...

previous pagenext page

Showing results 21-40

All JobsPatient Access Rep JobsPatient Access Rep Jobs in Iowa

Patient Access Rep information

See Iowa salary details

$11

$17

$22

How much do patient access rep jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient access rep in Iowa is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access representatives, and how can they be managed effectively?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accurate data entry under time constraints. To manage these effectively, it's important to develop strong organizational skills, maintain clear communication with patients and healthcare staff, and stay up-to-date with hospital policies and insurance requirements. Many facilities provide ongoing training and support to help staff navigate these challenges and ensure a positive patient experience.

What is the difference between Patient Access Rep vs Medical Secretary?

AspectPatient Access RepMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, record keeping
Industry UsageHealthcare, patient servicesHealthcare, administrative support

While both roles work in healthcare settings, Patient Access Reps focus on patient registration and insurance, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a patient access representative?

To become a patient access representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer or require postsecondary education or certification in healthcare administration or medical office procedures. Gaining experience in healthcare settings and familiarity with electronic health records (EHR) systems can also improve job prospects.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent (with some employers preferring healthcare experience). Familiarity with healthcare management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help provide outstanding customer service and manage sensitive patient information. These skills ensure accurate patient data entry, efficient patient flow, and a positive experience for patients and healthcare providers.

What does a patient access representative do?

A Patient Access Representative is responsible for greeting patients, verifying their personal and insurance information, registering them for medical services, and assisting with scheduling appointments. They act as a liaison between patients, medical staff, and insurance companies to ensure smooth intake and billing processes. Their role is essential for maintaining accurate patient records and providing excellent customer service in healthcare settings.

Is being a patient access representative hard?

Being a patient access representative involves handling administrative tasks such as scheduling, verifying insurance, and collecting patient information, which requires strong communication and organizational skills. The role can be demanding due to the need for accuracy, multitasking, and managing patient interactions in a fast-paced healthcare environment.
What are popular job titles related to Patient Access Rep jobs in Iowa? For Patient Access Rep jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Patient Access Rep jobs in Iowa look for? The top searched job categories for Patient Access Rep jobs in Iowa are:
What cities in Iowa are hiring for Patient Access Rep jobs? Cities in Iowa with the most Patient Access Rep job openings:
What are popular job titles related to Patient Access Rep jobs in IA? For Patient Access Rep jobs in IA, the most frequently searched job titles are:
Patient Access Rep jobs near you
Infographic showing various Patient Access Rep job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,211 per year, or $17.9 per hour.

Patient Access Representative

UnityPoint Health

Sioux City, IA • On-site

$17.25 - $22/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 19 days ago

UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

265th of 887 rated healthcare providers

Job description

UnityPoint-St. Luke's

Hours: Monday-Friday 10:30am-7:00pm

Do you love interacting with patients in a one on one setting and value great customer service? If so this is the position for you!

The Patient Access Representative is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process. The role addresses patient inquiries and manages patient wayfinding. The role also supports administrative tasks and ensures compliance with financial and insurance procedures. 


At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:   

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.


  • Accurately and thoroughly collects, analyzes and records demographic, insurance/financial and clinical data in computer system. Ensures information source is appropriate and all required documentation are on file  
  • Maintains knowledge and understanding of insurance verification and understanding of insurance plans  
  • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner  
  • Communicates effectively to provide appropriate education regarding patient financial obligations through POS and estimates.  
  • Participates in performance improvement initiatives and demonstrates initiative to improve quality and customer services with a goal to exceed customer expectations.  
  • Maintain ability to perform roles associated with patient self service registration processes  
  • Monitors and maintains multiple work queues  
  • Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate  
  • Perform functions other than described due to extenuating circumstances  
  • Schedules walk in procedures and collaborates with central scheduling regarding other needs 

Education: 

  • High School Diploma or equivalent required.

Experience: 

  • Two (2) years of customer service OR healthcare related experience preferred.

License/Certification: 

  • None 

Apply Today!

What UnityPoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

UnityPoint Health logo

About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

View All UnityPoint Health Jobs

Apply