Iowa City, IA · On-site
$60K/yr
Phone triage and mychart triage for medical questions-back up to clinical coordinator * Respond to inquiries from physician offices, patients, patient family members, integrate information and ...
Iowa City, IA · On-site
$60K/yr
Phone triage and mychart triage for medical questions-back up to clinical coordinator * Respond to inquiries from physician offices, patients, patient family members, integrate information and ...
Iowa City, IA · On-site
$60K/yr
Phone triage and mychart triage for medical questions-back up to clinical coordinator * Respond to inquiries from physician offices, patients, patient family members, integrate information and ...
Iowa City, IA · On-site
$60K/yr
Phone triage and mychart triage for medical questions-back up to clinical coordinator * Respond to inquiries from physician offices, patients, patient family members, integrate information and ...
$60K/yr
Phone triage and mychart triage for medical questions-back up to clinical coordinator * Respond to inquiries from physician offices, patients, patient family members, integrate information and ...
$60K/yr
Phone triage and mychart triage for medical questions-back up to clinical coordinator * Respond to inquiries from physician offices, patients, patient family members, integrate information and ...
$60K/yr
Phone triage and mychart triage for medical questions-back up to clinical coordinator * Respond to inquiries from physician offices, patients, patient family members, integrate information and ...
$60K/yr
Phone triage and mychart triage for medical questions-back up to clinical coordinator * Respond to inquiries from physician offices, patients, patient family members, integrate information and ...
... MyChart or phone, helping patients stay connected, supported, and confident in their care. Characteristic Duties and Responsibilities: • Communicate with patients to explain the RPM program and ...
... MyChart or phone, helping patients stay connected, supported, and confident in their care. Characteristic Duties and Responsibilities: • Communicate with patients to explain the RPM program and ...
... MyChart or phone, helping patients stay connected, supported, and confident in their care. Characteristic Duties and Responsibilities: · Communicate with patients to explain the RPM program and ...
... MyChart or phone, helping patients stay connected, supported, and confident in their care. Characteristic Duties and Responsibilities: · Communicate with patients to explain the RPM program and ...
... MyChart or phone, helping patients stay connected, supported, and confident in their care. Characteristic Duties and Responsibilities: • Communicate with patients to explain the RPM program and ...
... MyChart or phone, helping patients stay connected, supported, and confident in their care. Characteristic Duties and Responsibilities: • Communicate with patients to explain the RPM program and ...
... MyChart or phone, helping patients stay connected, supported, and confident in their care. Characteristic Duties and Responsibilities: · Communicate with patients to explain the RPM program and ...
... MyChart or phone, helping patients stay connected, supported, and confident in their care. Characteristic Duties and Responsibilities: · Communicate with patients to explain the RPM program and ...
... MyChart or phone, helping patients stay connected, supported, and confident in their care. Characteristic Duties and Responsibilities: • Communicate with patients to explain the RPM program and ...
... MyChart or phone, helping patients stay connected, supported, and confident in their care. Characteristic Duties and Responsibilities: • Communicate with patients to explain the RPM program and ...
Maintain consistent communication with patients via MyChart or phone as directed by care team and directing questions to appropriate staff. Direct patients to review education as indicated and ...
Maintain consistent communication with patients via MyChart or phone as directed by care team and directing questions to appropriate staff. Direct patients to review education as indicated and ...
Maintain consistent communication with patients via MyChart or phone as directed by care team and directing questions to appropriate staff. Direct patients to review education as indicated and ...
Maintain consistent communication with patients via MyChart or phone as directed by care team and directing questions to appropriate staff. Direct patients to review education as indicated and ...
$15 - $19.25/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Posted today
$15 - $19.25/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Posted today
Bloomfield, IA · On-site
$13.25 - $16/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Bloomfield, IA · On-site
$13.25 - $16/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Bloomfield, IA · On-site
$13.25 - $16/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Bloomfield, IA · On-site
$13.25 - $16/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Bloomfield, IA · On-site
$15 - $19.25/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Posted today
Bloomfield, IA · On-site
$15 - $19.25/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Posted today
Bloomfield, IA · On-site
$13.25 - $16/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Bloomfield, IA · On-site
$13.25 - $16/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Bloomfield, IA · On-site
$13.25 - $16/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Bloomfield, IA · On-site
$13.25 - $16/hr
Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.
Serve as a primary point of contact for patients and caregivers through phone, MyChart, telemedicine, and in-person interactions. * Triage clinical concerns and facilitate rapid access to appropriate ...
Serve as a primary point of contact for patients and caregivers through phone, MyChart, telemedicine, and in-person interactions. * Triage clinical concerns and facilitate rapid access to appropriate ...
$16.50 - $21.25/hr
Between rooming patients and on the other three days when there are no patients to room, the Medical Assistant will serve as first point of contact for all patients via telephone and mychart during ...
$16.50 - $21.25/hr
Between rooming patients and on the other three days when there are no patients to room, the Medical Assistant will serve as first point of contact for all patients via telephone and mychart during ...
$17.8K - $27K
8% of jobs
$27K - $36.1K
11% of jobs
$38.7K is the 25th percentile. Wages below this are outliers.
$36.1K - $45.3K
24% of jobs
The median wage is $49.3K / yr.
$45.3K - $54.4K
18% of jobs
$54.4K - $63.5K
10% of jobs
$70.8K is the 75th percentile. Wages above this are outliers.
$63.5K - $72.7K
6% of jobs
$72.7K - $81.8K
12% of jobs
$81.8K - $90.9K
9% of jobs
$90.9K - $100.1K
3% of jobs
$100.1K - $109.2K
0% of jobs
$109.2K - $118.3K
0% of jobs
$17.8K
$59K
$118.3K
A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.
A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.
To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.
For Mychart jobs in Iowa, the most frequently searched job titles are:
The top searched job categories for Mychart jobs in Iowa are:
Cities in Iowa with the most Mychart job openings:
Iowa City, IA • On-site
7.1
Based on 63 frontline employees who took The Breakroom Quiz
381st of 893 rated healthcare providers
People enjoy working here
Good employer
Recommended by students
Recommended by parents
Respectful managers
$60K/yr
Part-time
Medical, Dental, Life, Retirement, PTO
Re-posted 19 days ago
Sourced by ZipRecruiter
Health care and social assistance
51 - 200 Employees
Iowa City, IA, US
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