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Mychart Jobs in Iowa (NOW HIRING)

Follows the three-touch process, reach out to patient via MyChart, phone call and letter. * Forwards all pertinent medical records and authorization information referred to the provider's office.

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See Iowa salary details

$17.8K

$59K

$118.3K

How much do mychart jobs pay per year?

As of Aug 5, 2026, the average yearly pay for mychart in Iowa is $59,023.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $74,700.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are popular job titles related to Mychart jobs in Iowa? For Mychart jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Mychart jobs in Iowa look for? The top searched job categories for Mychart jobs in Iowa are:
What cities in Iowa are hiring for Mychart jobs? Cities in Iowa with the most Mychart job openings:
Infographic showing various Mychart job openings in Iowa as of July 2026, with employment types broken down into 2% As Needed, 85% Full Time, 12% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,023 per year, or $28.4 per hour.

Staff Nurse - Stead Family Children's Hospital Pediatric Specialty Clinic- Endocrinology (80%)

University of Iowa Hospitals & Clinics

Iowa City, IA • On-site

$60K/yr

Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 28 days ago


University Of Iowa Health Care rating

7.4

Company rating: 7.4 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

266th of 887 rated healthcare providers


Job description

Description
Sign-on incentive: Qualified candidates with a minimum of two years of experience are eligible for a sign-on bonus up to $10,000
The University of Iowa Health Care Department of Nursing is seeking a Staff Nurse to perform specific tasks to assist members of the Nursing team in providing patient care under the direct supervision of the Nurse Manager.
The Endocrinology Registered Nurse (RN) will collaborate closely with the Endocrine team, including physicians, Advanced Practice Providers (APPs), and nursing staff, in both clinical and office settings. This position is not with the diabetes population. There is some overlap in patients, but the position will not be a member of the diabetes nursing team.
In the office, responsibilities will include triaging calls, coordinating patient care, managing MyChart messages, prescription refills, clinic prep and handling necessary documentation. In the clinical setting, the RN will provide patient education and ensure patients endocrine testing is complete
Duties Include but are not limited to:
  • Phone triage and mychart triage for medical questions-back up to clinical coordinator
    • Respond to inquiries from physician offices, patients, patient family members, integrate information and respond if answers within scope of RN clinical practice, or forward to residents for appropriate escalation of care
  • Clinic Prep
    • Ensure appropriate testing (labs, testing, imaging) obtained before each clinic and ensure appropriate timeline for appointments (time-sensitive vs. first available)
    • Manage referrals and determine appropriate testing based on algorithm or communication with provider
  • Conduct postoperative check-in phone calls
  • Be present in clinic for assistance with order entry, education and teaching

Percent of Time: 80% 32 hours/week
Schedule: Monday - Friday, 0830 - 1700
Location: John Pappajohn Pavilion (JPP)
Rotations: No holidays, no weekends, no call
Salary: $60,000 minimum at 100% effort to commensurate. Salary will vary based on years of experience and percent of effort.
SEIU Pay Plan: https://hr.uiowa.edu/pay/pay-plans/seiu-pay-plan
Benefits Highlights:
  • Regular salaried position located in Iowa City, Iowa
  • Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
  • For more information about Why Iowa?, click here

Qualifications
Education Required
  • An Associate's Degree in Nursing, a Diploma in Nursing, a Baccalaureate Degree in Nursing, Professional Masters of Nursing and Healthcare Practice (MNHP), MSN/Clinical Nurse Leader or a Master's Degree in Nursing (MSN, MA) is required

Experience Required
  • Minimum 1 years of nursing experience
  • Excellent written and verbal communication skills are required
  • Demonstrates excellent interpersonal skills with patients/families, nursing staff, and interdisciplinary team members as demonstrated through written and verbal interactions
  • General computer skills are required
  • Ability to communicate complicated information to children and their parents
  • Proven ability to problem solve
  • Proven ability to integrate into a team
  • Current license to practice nursing in Iowa is required by date of hire

Desired Qualifications
  • 1 year Pediatric Nursing experience
  • Ambulatory Nursing experience

Please attach a resume as part of the application process.
Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact Nursing Recruitment at 319-356-2285.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
References:
  • Five professional references will be requested and required at a later step in the recruitment process

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