Redlands Community Hospital
Redlands Community Hospital

20 Redlands Community Hospital Patient Access Representative Jobs Hiring Near You

Pharmacist

Redlands, CA

$65.72 - $95.29/hr

Reporting to the Director of Pharmacy, this position is assigned to providing the knowledge and skills in the Pharmacy Department to assure Redlands Community Hospital patients quality and safety in ...

Nurse Extern II

Redlands, CA · On-site

$23.68 - $34.34/hr

This position allows for an environment for increased comfort, familiarity and confidence with patient interactions and a smooth transition into practice as a potential new graduate nurse. *Ability ...

ER Tech

Redlands, CA

$23 - $28.22/hr

Hourly pay range: $23.00 min. - $28.22 max Reporting to the Nursing Manager of Emergency Services, this position is a nonprofessional care giver who assumes responsibility for a variety of tasks for ...

Redlands Community Hospital Jobs Information

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by Patient Access Representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the job description of a patient access representative?

A patient access representative is responsible for scheduling appointments, verifying patient insurance information, collecting payments, and ensuring accurate patient records. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage patient information efficiently.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What is it like to work at Redlands Community Hospital?

Redlands Community Hospital is a patient-centered organization that prioritizes compassion, respect, and collaboration among its staff, fostering a supportive and inclusive work environment.

The hospital's team structure is designed to promote interdisciplinary collaboration, with departments working together to provide high-quality patient care. The hospital's mission is to provide exceptional healthcare services to the community, with a focus on innovation, safety, and patient satisfaction.

Working at Redlands Community Hospital may appeal to candidates who value a sense of community and are passionate about delivering compassionate care, as the hospital offers opportunities for professional growth and development in a dynamic and supportive team environment.

Do workers at Redlands Community Hospital get paid breaks?

Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and March 2026.

Does Redlands Community Hospital pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and March 2026.

At Redlands Community Hospital, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Redlands Community Hospital affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people get paid time off at Redlands Community Hospital?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and March 2026.

How easy is it to get time off at Redlands Community Hospital?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and March 2026.

How easy is it to take sick days at Redlands Community Hospital?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people at Redlands Community Hospital feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people at Redlands Community Hospital get to take their breaks without interruption?

Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and March 2026.

Is it stressful to work at Redlands Community Hospital?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people at Redlands Community Hospital enjoy their jobs?

Most people enjoy their job.
93% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people at Redlands Community Hospital recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people get enough training when they start at Redlands Community Hospital?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people get support to advance at Redlands Community Hospital?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people think Redlands Community Hospital’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and March 2026.

Do workers feel well informed about how Redlands Community Hospital is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and March 2026.
Infographic showing various Patient Access Representative job openings at Redlands Community Hospital in the United States as of May 2026, with employment types broken down into 19% As Needed, 57% Full Time, and 24% Part Time. Highlights an 100% Physical job distribution.
Clinical Nurse Specialist - NICU

$56.17 - $81.45/hr

Part-time

Posted 12 days ago


Redlands Community Hospital rating

7.6

Company rating: 7.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

229th of 989 rated hospitals


Job description

Hourly pay range: $56.17 min. - $81.45 max
Reporting to the Maternal Child Services Director, this position requires full understanding and active participation in fulfilling the mission of Redlands Community Hospital and the nursing department. The Clinical Nurse Specialist (CNS) is a licensed registered nurse that has graduate preparation (master's or doctorate) in nursing as a clinical nurse specialist. CNSs are one of four categories of Advanced Practice Registered Nurses (APRNs) as identified by the APRN Consensus Model, National Council of State Boards of Nursing (NCSBN), State Boards of Nursing, American Nurses Association (ANA) and International Council of Nurses (ICN). The role of a CNS provides leadership and clinical expertise within the National Association of Clinical Nurse Specialists (NACNS) spheres of impact by utilizing unique and advanced level competencies. The Neonatal CNS is responsible in collaboration with Redlands Community Hospital Leadership and staff for ensuring the provision of nursing care meets standards identified in professional literature, the standards statements of professional organizations and state and federal regulations. The CNS serves as a clinical expert, resource, and mentor for staff. Focuses on the needs of the patients, interacts with others in the Department of Nursing and in Ancillary Services to serve patients and their families. Participates in the development of orientation programs, didactic presentations, and clinical mentoring for novice to expert practitioners. Promotes continuity and quality care using data and performance improvement into practice. May perform other duties as assigned. Follows Redlands Community Hospital rules, policies, procedures, applicable laws, and standards. Carries out the mission, vision, and quality commitment of Redlands Community Hospital while adhering to the Patients First philosophy of safety, compassion, and efficiency.
Ability to meet all job & physical requirements as outlined in job description or as agreed through a work place accommodation.
EDUCATION/TRAINING/ EXPERIENCE:
  • Completion of Master's degree Nursing, Clinical Nurse Specialist program required ; Doctorate of Nursing preferred.
  • Four years' experience in acute care nursing with two years in area of specialty required.
  • Demonstrated excellent communication skills.
  • Two years' experience with program/course design, presentation, and evaluation preferred.
  • Basic knowledge of computer (Word, Excel, and e-mail functions) required.

CERTIFICATIONS/LICENSES:
  • Current California State RN license required.
  • Current California State Clinical Nurse Specialist Certification
  • Current CPR certification required.
  • Current NRP certification required; instructor certification preferred.
  • National Certification in area of expertise (RNC-NIC or CCRN) preferred.
  • STABLE certification preferred upon hire; required within 3 months of hire.

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