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Patient Access Representative Jobs (NOW HIRING)

Crouse Hospital

Patient Access Representative

Syracuse, NY · On-site

$19.50 - $30.93/hr

The Patient Access team is hiring a Patient Access Representative to work Part Time, 20 hours/week, 3:00pm-11:30pm, & 11:00pm-7:30am. This position will include rotating weekends, holidays, and other ...

University of Miami

Patient Access Representative

Miami, FL · On-site

$16.50 - $21/hr

The University of Miami UHealth - department of Patient Access at the UHealth campus in downtown Miami has exciting opportunities for Patient Access Representatives. JOB SUMMARY The Patient Access ...

Sanford Health

Patient Access Representative

Marshfield, WI · On-site

$17.25 - $22/hr

In a registration role, the Patient Access Representative greets patients/residents, verifies patient/resident demographics to accurately register and/or schedule patients/residents, and takes care ...

Access Dubuque

Patient Access Representative

Dubuque, IA · On-site

$16.25 - $20.75/hr

Patient Access Representative UnityPoint Health Finley Hospital 1 Positions ID: 50163676 Posted On 06/23/2026 Job Overview * Area of Interest: Patient Services * FTE/Hours per pay period: .90

Mercy

Patient Access Representative

Springfield, MO · On-site

$15.75 - $20/hr

Patient Access Representative The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service ...

Crouse Hospital

Patient Access Representative

Syracuse, NY · On-site

$19.89 - $31.85/hr

The Patient Access team is hiring a Patient Access Representative to work Part Time, 20 hours/week, 3:00pm-11:30pm, & 11:00pm-7:30am . This position will include rotating weekends, holidays, and ...

Sanford Health

Patient Access Representative

Weston, WI · On-site

$15.25 - $19.50/hr

No Department Details Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or ...

Sanford Health

Patient Access Representative

Marshfield, WI · On-site

$17.25 - $22/hr

No Department Details Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or ...

CareSTL Health

Patient Access Representative

Saint Louis, MO · On-site

$16.75 - $21.25/hr

Patient Access Representative REPORTS TO: Patient Access Manager CLASSIFICATION: Non-Exempt CareSTL Health is seeking a Patient Access Representative . The Patient Access Representative (PAR ...

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How much do patient access representative jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for patient access representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What Is a Patient Access Representative?

As a patient access representative, you handle the patient check-in process at a hospital. Your job duties are to collect patient information—identification, insurance, and payment—and to perform other administrative tasks, like answering the phone and scheduling. Other responsibilities include directing patients to the correct area after check-in and answering questions that patients or their families have about the hospital’s processes, insurance coverage, and billing. Since people checking in to the hospital are usually either ill or injured, your interpersonal skills and calm, compassionate attitude are essential to getting patients checked in efficiently in spite of their stress or worry.

What are some common challenges faced by Patient Access Representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
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Patient Access Representative jobs near you
Patient Access Representative

Patient Access Representative

RWJBarnabas Health

Long Branch, NJ • On-site

$20.63 - $25.71/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

RWJBarnabas Health rating

7.6

Company rating: 7.6 out of 10

Based on 324 frontline employees who took The Breakroom Quiz

189th of 877 rated healthcare providers

Job description

Job Title: Patient Access Representative

Location: Monmouth Medical Center

Department Name: Emergency Dept Access Service

Req #: 0000252290

Status: Hourly

Shift: Evening

Pay Range: $20.63 - $25.71 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

 The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative provides a safe and secure environment for the patient during the registration process. The Patient Access Representative ensures accuracy and thoroughness in collecting and documentation of the patient’s demographic and insurance information, and utilizes the technology available to complete the registration.

Qualifications:

Required:

  • High School Diploma required

Preferred:

  • Customer service experience
  • Patient Access experience preferred
  • Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
  • Medical terminology and computer skills

Scheduling Requirements:

  • FT
  • Evening
  • Rotating weekends and holidays

 Essential Functions

  • Responsible to collect co-payments, issues receipts for patients, and reconciles the daily cash within the PFS Department. Directly collects from the patients/families

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

 At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing.  These benefits and resources include, but are not limited to:

  • Paid Time Off including Vacation, Holidays, and Sick Time
  • Retirement Plans
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Disability and Life Insurance
  • Paid Parental Leave
  • Tuition Reimbursement
  • Student Loan Planning Support
  • Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Community and Volunteer Opportunities
  • Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
  • ….and more!

  Choosing RWJBarnabas Health!

 RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team.  We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.  As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. 

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

What RWJBarnabas Health employees say

Pay

Benefits

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About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015

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