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Inova Patient Access Associate Jobs (NOW HIRING)

Inova

Patient Access Associate 2

Fairfax, VA

Inova Woodburn Wound Clinic is looking for a dedicated Patient Access Associate 2 to join the team. This role will be full-time day shift Monday- Friday between 9:00 a.m.- 5:30 p.m. Inova is ...

Inova

Patient Access Associate 2

Gainesville, VA

Inova Physician Services- OBGYN- Madison Crescent is looking for a dedicated Patient Access Associate 2 to join the team. This role will be full-time day shift Monday- Friday, 7:20 a.m.-4:30 p.m.

Inova

Patient Access Associates 2

Annandale, VA · On-site

Inova Physical Therapy - Annandale is looking for a dedicated Patient Access Associate 2 to join the team. This is full-time from Monday and Friday and every other Saturday shifts varies - hours of ...

Inova

Patient Access Associates 2

Annandale, VA

Inova Physical Therapy Center - Annandale - is looking for a dedicated Patient Access Associate 2 to join the team. This is a full Time, Monday to Friday and every other Saturday, Shifts vary - hours ...

Inova

Patient Access Associates 2

Arlington, VA

Inova Physical Therapy Center - Ballston - is looking for a dedicated Patient Access Associate 2 to join the team. This is a full Time, Monday to Friday and every other Saturday, Shifts vary - hours ...

Emerson Health

Patient Access Associate

Concord, MA

$19 - $28/hr

Patient Access Associate I Schedule: Full Time Pay Range: $19.00 - $27.68 / Hourly Shift: Day shift Hours: 8am-430pm: 6am -230pm About this role Be the First Point of Connection in Patient Care Join ...

AtlantiCare

Patient Access Associate

Hammonton, NJ · On-site

POSITION SUMMARY The Patient Access Associate I will perform duties after an eight week training program under the supervision of the Patient Access Leadership Team and Revenue Cycle Quality ...

AtlantiCare

Patient Access Associate

Pomona, NJ

POSITION SUMMARY The Patient Access Associate I will perform duties after an eight week training program under the supervision of the Patient Access Leadership Team and Revenue Cycle Quality ...

Citizens Memorial

Patient Access Associate

Bolivar, MO · On-site

Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...

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How much do inova patient access associate jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for inova patient access associate in the United States is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inova Patient Access Associate, and why are they important?

To thrive as an Inova Patient Access Associate, you need strong organizational skills, attention to detail, and experience in patient registration or healthcare administration, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, registration software, and scheduling tools is typically required. Excellent customer service, communication, and problem-solving skills set top performers apart in this role. These skills and qualities are essential to ensure accurate patient intake, smooth workflow, and a positive experience for patients and healthcare staff.

What is the difference between Inova Patient Access Associate vs Inova Patient Registration Clerk?

AspectInova Patient Access AssociateInova Patient Registration Clerk
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHospital front desk, patient check-in areasHospital registration desks, patient check-in areas
Employer & IndustryInova Health System, healthcare industryInova Health System, healthcare industry
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsSimilar patient registration duties, job differences

The Inova Patient Access Associate and Inova Patient Registration Clerk roles are similar, both involving patient check-in and registration tasks within Inova Health System. The main differences are often in job titles used interchangeably by the employer, with slight variations in responsibilities or departmental focus. Both positions require comparable credentials and work in similar hospital environments, serving the same industry needs.

What is an Inova Patient Access Associate?

An Inova Patient Access Associate is a frontline team member responsible for assisting patients with registration, scheduling, insurance verification, and other administrative tasks in Inova Health System facilities. They ensure accurate patient information is collected and entered, help coordinate appointments, and often serve as the first point of contact for patients entering the healthcare system. This role requires strong communication skills, attention to detail, and the ability to provide excellent customer service in a fast-paced medical environment.

What are some common challenges faced by Inova Patient Access Associates, and how can new hires prepare for them?

Inova Patient Access Associates often encounter challenges such as managing high patient volumes, accurately verifying insurance information, and handling sensitive patient data with confidentiality. New hires can prepare by developing strong organizational skills, familiarizing themselves with healthcare registration systems, and practicing effective communication to provide excellent customer service under pressure. Embracing a collaborative approach and asking questions during training can also help associates adapt quickly to the fast-paced hospital environment.
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Inova Patient Access Associate jobs near you
Infographic showing various Inova Patient Access Associate job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 74% Full Time, 24% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,342 per year, or $19.4 per hour.
Patient Access Associate 2

Patient Access Associate 2

Inova Primary Care

Springfield, VA • On-site

Full-time

Medical, Dental, Vision

Posted yesterday

Inova Health System rating

7.6

Company rating: 7.6 out of 10

Based on 243 frontline employees who took The Breakroom Quiz

185th of 869 rated healthcare providers

Job description

Inova Cardiology - Springfield is looking for a dedicated Patient Access Associate 2 to join the team. This is full-time, Monday to Friday during hours of operations, 8 am to 5 pm. 

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. 

Featured Benefits

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.

  • Mental Health Support: offering all Inova tea

    m members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

Patient Access Associate 2 Job Responsibilities:

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial counseling. To help achieve our mission, you will ensure patient safety by demonstrating effective problem solving and effective communication skillsets, and engaging in active listening when dealing with a customer complaint is of vital importance.

  • Expresses sincere concern and empathy when dealing with customer complaints. 
  • Accesses appropriate systems/services to confirm insurance coverage or other means of payment. 
  • Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner. 
  • Identifies and communicates payroll authorization and referral requirements to patients. 
  • Explains insurance benefits and patient liability by using appropriate communication methods/styles. 
  • Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary. 
  • Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures. 
  • Recognizes when a problem needs to be elevated for resolution and involves others in the problem-solving process when additional input is needed. 

Minimum Qualifications:

  • Education: High School Diploma or GED
  • Experience: 1 year of healthcare patient access experience, or 1-year experience in healthcare revenue cycle, or bachelor's degree

Preferred Qualifications: 

  • Bilingual in Spanish

 

We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare. 

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

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