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Patient Services Representative Jobs (NOW HIRING)

Workfit Medical

Patient Services Representative

Ithaca, NY · On-site

$20 - $23/hr

WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term ...

Cooper Aerobics

Patient Services Representative

Dallas, TX · On-site

$16.25 - $20.50/hr

The Patient Services Representative plays an essential role in our patient experience. The Patient Services Representative greets our patients and initiates the check-in process to ensure the ...

Main Line Health

Patient Services Representative

Penn Wynne, PA · On-site

$16.75 - $21.50/hr

Could you be our next Patient Services Rep for Ortho/Spine in Wynnewood, PA? Why work as a Patient Services Rep with Main Line Health? Make an Impact! Be an Integral Member of our Organization! As a ...

Main Line Health

Patient Services Representative

Paoli, PA · On-site

$17 - $21.75/hr

Could you be our next Patient Service Representative within Main Line HealthCare's Paoli, King of Prussia, West Chester, Exton, or Downingtown practices? Why work as a Patient Services Representative ...

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Patient Services Representative information

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$13

$19

$26

How much do patient services representative jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for patient services representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are the duties of a patient service representative?

A patient service representative is responsible for scheduling appointments, verifying patient information and insurance coverage, updating medical records, and assisting patients with inquiries. They often use electronic health record (EHR) systems and require strong communication and organizational skills to ensure smooth patient flow and accurate documentation.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

How much does a patient service representative make?

In Pennsylvania, a patient services representative typically earns an average annual salary of around $32,000 to $38,000. Salaries can vary based on experience, location, and healthcare facility type, with some earning higher with additional certifications or specialized skills.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day often include specialized roles such as surgeons, anesthesiologists, or senior corporate executives, which require advanced education, certifications, and significant experience. Some freelance or consulting professionals in fields like law, finance, or technology may also reach this level with high billable hours or project-based work. These roles typically involve demanding schedules and specialized skills.

What are the key skills and qualifications needed to thrive as a Patient Services Representative, and why are they important?

To thrive as a Patient Services Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration often preferred. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Excellent communication, customer service, and problem-solving abilities help build rapport with patients and ensure smooth operations. These skills are essential for providing efficient, accurate, and compassionate front-line support in a medical office or clinic environment.

What are some common challenges faced by Patient Services Representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What Is a Patient Services Representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

What is a Patient Services Representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.

How do I become a patient service rep?

To become a patient services representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with medical office procedures or customer service. Some employers may prefer or require certification in medical billing or administrative support. On-the-job training is common, and familiarity with electronic health records (EHR) systems is beneficial.
More about Patient Services Representative jobs
What cities are hiring for Patient Services Representative jobs? Cities with the most Patient Services Representative job openings:
Who are the top companies hiring for Patient Services Representative jobs? The top employers for Patient Services Representative jobs are:
What states have the most Patient Services Representative jobs? States with the most job openings for Patient Services Representative jobs include:
What job categories do people searching Patient Services Representative jobs look for? The top searched job categories for Patient Services Representative jobs are:
What are popular job titles related to Patient Services Representative jobs? For Patient Services Representative jobs, the most frequently searched job titles are:
Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 71% Full Time, 18% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Services Representative

Cooper Clinic A Prof Assn

Dallas, TX

$16.25 - $20.50/hr

Other

Medical, Retirement

Posted 7 days ago

Job description

Description

Patient Services Representative

Job Details


Description

Full time: Cooper Clinic. The Patient Services Representative plays an essential role in our patient experience. The Patient Services Representative greets our patients and initiates the check-in process to ensure the patients receive the correct clinical procedures during their visit.


Patient Services Representative Schedule: M-F, 6:30 a.m. - 3:00 p.m. with a 30 minute lunch. Occasional overtime as needed for patient care.


About Cooper Aerobics

Cooper Aerobics has been helping improve the quality and quantity of millions of lives through prevention since 1970. We inspire individuals to make good health a habit to live longer, healthier and more productive lives through our products and services.

  • Cooper Clinic's comprehensive physical exam gives patients an in-depth picture of their health and an action plan to improve it.
  • Cooper Fitness Center is the fitness center of choice for members that belong to a healthy-living community, not just a gym.
  • Cooper Spa helps bring life back in balance through relaxation and renewal services.
  • Cooper Hotel & Conference Center provides guests easy access to all that Cooper Aerobics has to offer.
  • Cooper Complete is a pure, potent vitamin and supplement line scientifically proven to improve well-being.
  • Cooper Wellness Strategies takes the Cooper philosophies for individuals and transforms them to improve the physical and fiscal health of a company and its workforce.

Get Cooperized


Patient Services Representative Essential Duties and Responsibilities

  • Proactively keep patients informed throughout the day.
  • Consistently provide superior internal and external customer service.
  • Answer telephone in a timely and polite manner.
  • Communicate with customers in a courteous, professional and cooperative manner.
  • Obtain current patient information from established and new patients.
  • Accurately enter/update patient information in practice management system.
  • Assist patients with completion of paperwork when necessary.
  • Maintain proper personnel conduct and confidentiality of patient, staff and physician information.
  • Maintain schedule balance to facilitate optimal patient flow.

Requirements

The ideal Patient Services Representative Candidate will possess

  • Experience including direct patient contact, computer usage, appointment scheduling and data entry preferred
  • Strong organizational, time management, and attention to detail
  • Professional appearance and demeanor
  • Strong communication skills and the ability to work in a high-paced environment
  • Basic knowledge of medical terminology a plus but not required
  • Knowledge of Microsoft applications
  • Ability to work effectively and consistently with limited direct supervision
  • Special ability to communicate well with staff, physicians and general public
  • Dependable

Cognitive Requirements

  • Learn new tasks and remember processes
  • Apply established protocols in a timely manner with minimal supervision
  • Make timely decisions in the context of a workflow
  • Maintain focus and complete tasks independently despite distractions
  • Remain calm and professional in challenging situations
  • Complete tasks in situations where productivity is measured
  • Identify problems, develop solutions and implement effectively
  • Maintain focus and concentration to manage multiple tasks
  • Read and comprehend instructions and write correspondence
  • Effectively present information

What we provide:

  • A culture focused on improving the quality and quantity of peoples lives
  • Competitive pay
  • Complimentary Cooper Fitness Membership for you and your spouse
  • 401(k) matching
  • Health benefits
  • Holidays - including your birthday!
  • Discounts on Cooper Complete supplements, The Coop (pro shop and boutique), Cooper Spa, Cooper Hotel and much more!
  • Employee wellness program designed to help you meet your fitness goals and improve your quality life- You can also earn cash incentives
  • Quarterly reimbursements available toward the purchase of athletic wear and supplies

Not a fit? We have many other opportunities available. Please see the careers page on our website at www.CooperAerobics.com to find your next career!


Cooper Aerobics is an Equal Opportunity Employer. All associates are hired on the basis of merit and their ability to perform a particular job. It is the policy of Cooper Aerobics to provide equal employment to all associates and applicants without regard to race, religion, sex, national origin, age, disability, pregnancy, military status or any other classification protected by applicable law. Job openings are listed as a courtesy and it is policy not to accept unsolicited applications or resumes.


Texas is an employment-at-will state. The employer may terminate the work relationship or change the terms and conditions of the job at any time and for any reason. The employee may also terminate the work relationship at any time. This job offer does not in any way constitute a contract. The employer also reserves the right to eliminate or alter benefits at any time. This employer participates in E-Verify.

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