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Patient Services Representative Jobs (NOW HIRING)

Patient Services Representative Crescent Community Health Center 1 Positions ID: 421 Posted On 05/27/2026 Refreshed On 06/27/2026 Job Overview Job Purpose: * The Patient Services Representative at ...

Patient Services Rep

Burlington, MA · On-site

$18 - $22/hr

Under the supervision of our Patient Services Manager, the Patient Services Representative serves as the first point of contact for the practice. The Patient Services team work diligently to provide ...

Join our dynamic team as a Full Time Patient Services Representative at Envision Eye Care in Gray, TN, where your contributions will make a direct impact on our patients' experiences. This onsite ...

Patient Services Representative

Atlanta, GA · On-site

$16.75 - $21.50/hr

Patient Services Rep - Full Time GENERAL SUMMARY OF DUTIES : The Patient Services Representative performs general business office functions that may include some or all of the following: * Insurance ...

WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term ...

Patient Services Representative

Rock Hill, NY · On-site

$17.25 - $22/hr

Patient Services Representative Optum NY/NJ, is seeking a Patient Services Representative to join our team in Rock Hill, NY. Optum is a clinician-led care organization that is changing the way ...

Patient Services Representative

Dallas, TX · On-site

$17.50 - $22/hr

The Patient Services Representative plays an essential role in our patient experience. The Patient Services Representative greets our patients and initiates the check-in process to ensure the ...

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Patient Services Representative information

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How much do patient services representative jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for patient services representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

What jobs pay 2000 a day?

Most jobs that pay $2,000 a day are high-level roles such as specialized surgeons, anesthesiologists, or senior corporate executives, often requiring advanced degrees, certifications, and significant experience. Some freelance consultants or business owners can also earn this amount through successful ventures or contracts. These positions typically involve demanding schedules and high responsibility levels.

What job makes $10,000 a month without a degree?

While most jobs requiring no degree typically do not pay that high, some high-paying roles like sales managers, real estate brokers, or skilled trades such as electricians or plumbers can reach or exceed $10,000 monthly with experience and strong performance. These roles often require specialized skills, certifications, or licenses and may involve commission-based income or overtime work.

What does a patient service rep do?

A patient service representative is responsible for scheduling appointments, verifying patient information, managing patient records, and assisting with billing and insurance processes. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with healthcare software systems.

What qualifications do you need to be a patient service representative?

To become a patient services representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and proficiency with computer systems and electronic health records. Some employers may prefer previous experience in healthcare or administrative roles and may require certification in medical office procedures or customer service.

What are the key skills and qualifications needed to thrive as a Patient Services Representative, and why are they important?

To thrive as a Patient Services Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration often preferred. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Excellent communication, customer service, and problem-solving abilities help build rapport with patients and ensure smooth operations. These skills are essential for providing efficient, accurate, and compassionate front-line support in a medical office or clinic environment.

What are some common challenges faced by Patient Services Representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What Is a Patient Services Representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

What is a Patient Services Representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.
What cities are hiring for Patient Services Representative jobs? Cities with the most Patient Services Representative job openings:
Who are the top companies hiring for Patient Services Representative jobs? The top employers for Patient Services Representative jobs are:
What states have the most Patient Services Representative jobs? States with the most job openings for Patient Services Representative jobs include:
Infographic showing various Patient Services Representative job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 13% Part Time, 2% Temporary, and 13% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Services Representative

Patient Services Representative

Bath Community Hospital

Covington, VA

$16 - $21.43/hr

Full-time

Posted 25 days ago


Key responsibilities

  • Greet patients and visitors in a courteous and professional manner.

  • Manage patient appointments, schedule new appointments, and coordinate follow-up visits.

  • Verify patient information and insurance details.


Job description

Patient Services Representative
Job type: Full-Time
Job Description:
Bath Community Hospital is a patient-focused small hospital in rural Virginia that offers excellent working conditions, a team environment, and opportunities for professional development. The Patient Services Representative is a hybrid position and will be responsible for dividing responsibilities between areas of need in our clinics. The Patient Services Representative will be responsible for managing patient appointments, greeting and checking in patients, handling inquiries, and maintaining office organization. This role requires the ability to multitask efficiently in a fast-paced environment while providing exceptional service to patients and visitors. The Patient Services Representative will represent BCH professionally and positively to enhance and promote the core values and mission of Bath Community Hospital.
Key Responsibilities:
  • Greet patients and visitors in a courteous and professional manner.
  • Manage patient appointments, schedule new appointments, and coordinate follow-up visits.
  • Verify patient information and insurance details.
  • Collect co-payments and process payments accurately.
  • Maintain cleanliness and organization of the reception area.
  • Manage patient records, ensuring confidentiality and accuracy.
  • Assist patients with completing necessary forms and paperwork.
  • Respond to patient inquiries and provide information about services offered.
  • Coordinate with medical staff to ensure smooth patient flow.
  • Perform administrative tasks such as filing, faxing, and scanning documents.
  • Assist with other duties as assigned by management.
Qualifications:
  • Prior experience working in a medical office setting preferred.
  • Proficient computer skills, including Microsoft Office.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to maintain professionalism and confidentiality.
  • Familiarity with medical terminology and insurance processes is a plus.
  • Ability to work effectively in a team environment and independently.
  • Flexibility to adapt to changing priorities and tasks.
  • Knowledge and training in HIPAA.
Physical Requirements:
  • Ability to sit or stand for extended periods.
  • Manual dexterity to operate office equipment.
  • Ability to lift and carry up to 25 pounds.
Work Location:
  • Primarily Covington Riverside Clinic but may float to other facility locations in Covington, Hot Springs, and Millboro