ZipRecruiter

Log In

1

Patient Services Representative Jobs (NOW HIRING)

Main Line Health

Patient Services Representative

Exton, PA

$17 - $21.50/hr

Patient Service Representative Could you be our next Patient Service Representative within Main Line HealthCare's Paoli, King of Prussia, West Chester, Exton, or Downingtown practices? Why work as a ...

divvyDOSE

Patient Services Representative

Newburgh, NY

$17.50 - $22.25/hr

Patient Services Representative Optum NY/NJ, is seeking a Patient Services Representative to join our team in Newburgh, NY. Optum is a clinician-led care organization that is changing the way ...

Defy Medical

Patient Services Representative

Tampa, FL · On-site

$17.50/hr

Defy Medical is looking for a Patient Services Representative to add to our growing team. The Patient Services Team plays a pivotal role in the patient care plan. Through patience, integrity ...

Neurology & Pain Management Center

Be Seen First

Patient Services Representative

Lillington, NC · On-site

$30K - $34K/yr

Full Job Overview We are seeking a dedicated and detail-oriented Patient Services Representative to join our team. In this role, you will serve as the first point of contact for patients, providing ...

next page

Showing results 1-20

All JobsPatient Services Representative Jobs

Patient Services Representative information

See salary details

$13

$19

$26

How much do patient services representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient services representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

What are the key skills and qualifications needed to thrive as a Patient Services Representative, and why are they important?

To thrive as a Patient Services Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration often preferred. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Excellent communication, customer service, and problem-solving abilities help build rapport with patients and ensure smooth operations. These skills are essential for providing efficient, accurate, and compassionate front-line support in a medical office or clinic environment.

What are some common challenges faced by Patient Services Representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What Is a Patient Services Representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

What is a Patient Services Representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.
More about Patient Services Representative jobs
What cities are hiring for Patient Services Representative jobs? Cities with the most Patient Services Representative job openings:
Who are the top companies hiring for Patient Services Representative jobs? The top employers for Patient Services Representative jobs are:
What states have the most Patient Services Representative jobs? States with the most job openings for Patient Services Representative jobs include:
What job categories do people searching Patient Services Representative jobs look for? The top searched job categories for Patient Services Representative jobs are:
What are popular job titles related to Patient Services Representative jobs? For Patient Services Representative jobs, the most frequently searched job titles are:
Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Temporary. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Services Representative

Envision Eye Care

Bristol, TN • On-site

$14 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 hours ago

Job description

Join our team at Envision Eye Care in Bristol as a Full-Time Patient Services Representative and be the welcoming face and voice for our patients! This onsite role offers the opportunity to make a meaningful impact in people's lives while working in a dynamic, customer-focused environment. You will be part of a high-performance culture that encourages professional growth and development.

Enjoy a competitive pay range of $14-$16 per hour as you engage with patients and contribute to their eye care journey. This position allows you to demonstrate your optimistic and respectful approach to service every day. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. If you're driven and humbly confident, this is the chance to be part of a team that truly values doing the right thing.

Apply today and help us envision a clearer tomorrow for our community!

What it's like to be a Patient Services Representative at Patient Services Representative

As a newly appointed Patient Services Representative at Envision Eye Care, you can expect a day filled with meaningful interactions and varied responsibilities. Your primary role will include greeting patients with warmth and professionalism, scheduling appointments, and managing patient inquiries effectively. You will assist in processing patient information and ensuring a smooth check-in and check-out process, all while maintaining a respectful and energetic atmosphere. Daily tasks may also involve coordinating with clinical staff to ensure patients receive timely care and addressing any concerns with a positive attitude. Your schedule will be structured from Monday through Friday, 8 am to 5 pm, allowing you to enjoy evenings and weekends free.

This is an opportunity to thrive in a dynamic environment while making a difference in patients' lives.

What we're looking for in a Patient Services Representative

To thrive as a Patient Services Representative at Envision Eye Care, you'll need a blend of essential skills that prioritize patient care and enhance team dynamics. Strong communication abilities are crucial, as you'll interact with a diverse range of patients and staff daily. Excellent organizational skills will help you manage appointments and patient records efficiently, ensuring a smooth workflow in our busy eye care center. A respectful demeanor and a customer-focused attitude are vital for creating a welcoming environment that fosters trust and satisfaction.

Additionally, adaptability and problem-solving skills will be important as you navigate various patient scenarios and inquiries. A positive outlook and team-oriented mindset will contribute to our energetic culture, allowing you to collaborate effectively with colleagues while driving high performance in every interaction. Your humbly confident approach will make a lasting impact on both our patients and the overall practice.

Ready to join our team?

If you think this job is a fit for what you are looking for, great! We're excited to meet you!