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Patient Service Specialist Jobs (NOW HIRING)

Select Medical

Patient Service Specialist

Fort Wayne, IN · On-site

$16 - $18/hr

Patient Service Specialist Location: 10146 Maysville Road Fort Wayne IN, 46835 Type of Employment: Full-time Schedule: Weekdays Compensation: $16.00 - $18.00/hour (based on experience) When patients ...

Select Medical

Patient Service Specialist

Wood River, IL · On-site

$18 - $21/hr

Position: Patient Service Specialist Location: SSM Health Rehabilitation Network- Wood River, IL Type of Employment: Full-time Schedule: M/W 10-5 Tu/Th 7-6 F 7-1 Compensation: $18-$21 per hour ...

Select Medical

Patient Service Specialist

Arvada, CO · On-site

$18 - $19/hr

Patient Service Specialist Location: Will split hours between Arvada and West Denver (Wheat Ridge) Clinics * Home Clinic: 7878 Wadsworth Blvd Suite 210 Arvada, CO 80003 * West Denver: 7777 W 38th ...

Select Medical

Patient Service Specialist

Wildwood, MO · On-site

$18/hr

Patient Service Specialist Location: Wildwood. MO Type of Employment: Full-time Schedule: Monday-Thursday between the hours of 7 AM & 7 PM. These hours will change to Monday-Friday once a second ...

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Patient Service Specialist information

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How much do patient service specialist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient service specialist in the United States is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.39 per hour, depending on experience, location, and employer.

How does a patient service specialist typically interact with other healthcare team members during a busy clinic day?

Patient Service Specialists play a central role in coordinating patient flow and ensuring smooth communication among providers, nurses, and administrative staff. On a busy day, they regularly update medical staff about patient arrivals, assist with scheduling changes, and relay important information from patients to clinicians. Collaboration and clear communication are key, as Patient Service Specialists often act as the first point of contact and help resolve any scheduling or documentation issues that arise during the day.

What are the key skills and qualifications needed to thrive as a patient service specialist, and why are they important?

To thrive as a Patient Service Specialist, you need strong organizational skills, attention to detail, and a background in healthcare administration or customer service, often supported by a high school diploma or associate degree. Familiarity with scheduling software, electronic health records (EHR) systems, and medical billing platforms is typically required. Exceptional interpersonal skills, problem-solving abilities, and a patient-centered attitude help build trust and smooth communication with patients and healthcare teams. These skills are essential for ensuring efficient operations, positive patient experiences, and accurate management of sensitive medical information.

What is the difference between Patient Service Specialist vs Medical Receptionist?

AspectPatient Service SpecialistMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, healthcare officesClinics, medical offices, outpatient facilities
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationFront desk duties, appointment scheduling, patient greeting
Industry UsageCommonly used in healthcare settings for patient interactionCommonly used in medical offices for administrative tasks

While both roles involve front-office tasks in healthcare, the Patient Service Specialist often handles more patient interaction and insurance processes, whereas the Medical Receptionist focuses on administrative duties like scheduling and greeting patients. Understanding these differences can help job seekers find the right position in healthcare settings.

What is a patient service specialist?

Patient Service Specialists are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle a variety of administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and answering questions about services. Their role is crucial in ensuring that patients have a smooth and positive experience from check-in to check-out. Patient Service Specialists must possess strong communication and organizational skills to effectively assist both patients and medical staff.
More about Patient Service Specialist jobs
What cities are hiring for Patient Service Specialist jobs? Cities with the most Patient Service Specialist job openings:
What are the most commonly searched types of Patient Service Specialist jobs? The most popular types of Patient Service Specialist jobs are:
Who are the top companies hiring for Patient Service Specialist jobs? The top employers for Patient Service Specialist jobs are:
What states have the most Patient Service Specialist jobs? States with the most job openings for Patient Service Specialist jobs include:
What job categories do people searching Patient Service Specialist jobs look for? The top searched job categories for Patient Service Specialist jobs are:
What are popular job titles related to Patient Service Specialist jobs? For Patient Service Specialist jobs, the most frequently searched job titles are:
Patient Service Specialist jobs near you
Infographic showing various Patient Service Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,924 per year, or $19.2 per hour.

Patient Service Specialist

Select Medical

Fort Wayne, IN • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Position: Patient Service Specialist

Location: 10146 Maysville Road Fort Wayne IN, 46835

Type of Employment: Full-time

Schedule: Weekdays

Compensation: $16.00 - $18.00/hour (based on experience)

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

  • Start Strong: Our mentorship and orientation programs ensure a successful transition
  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists! 


  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum:

  • High School Diploma or GED

Preferred:

  • 1 Year Front Desk experience
  • Insurance Verification Experience 

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans

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