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Patient Service Coordinator Jobs in Raleigh, NC (NOW HIRING)

Aspen Dental

Patient Coordinator

Selma, NC · On-site

$18 - $20/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... Provide superior patient service with compassion and care in accordance with patient needs, company ...

Aspen Dental

Patient Coordinator

Selma, NC

$18 - $20/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... Provide superior patient service with compassion and care in accordance with patient needs, company ...

Aspen Dental

Patient Coordinator

Selma, NC · On-site

$18 - $20/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... Provide superior patient service with compassion and care in accordance with patient needs, company ...

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All JobsPatient Service JobsPatient Service Coordinator JobsPatient Service Coordinator Jobs in Raleigh, NC

Patient Service Coordinator information

See Raleigh, NC salary details

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How much do patient service coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient service coordinator in Raleigh, NC is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.37 per hour, depending on experience, location, and employer.

What is the difference between Patient Service Coordinator vs Medical Receptionist?

AspectPatient Service CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical offices, outpatient clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, data entry

While both roles involve front-office tasks in healthcare settings, the Patient Service Coordinator typically handles more complex patient interactions, insurance processes, and coordination, whereas the Medical Receptionist focuses on greeting patients and basic administrative duties. The Patient Service Coordinator often requires additional healthcare knowledge and may have more responsibilities related to patient care coordination.

What is a patient service coordinator?

A Patient Service Coordinator is a healthcare professional who serves as the main point of contact between patients and a medical facility. They are responsible for scheduling appointments, managing patient records, answering questions, and ensuring that patients have a smooth experience during their visit. Patient Service Coordinators also help with insurance verification and billing information, making sure all administrative tasks are completed efficiently. Their role is essential in maintaining effective communication between patients, medical staff, and other departments within the facility.

What are the key skills and qualifications needed to thrive as a patient service coordinator, and why are they important?

To thrive as a Patient Service Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing tools is often required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate information management, and a positive experience for patients in healthcare settings.

How does a patient service coordinator collaborate with medical and administrative staff to streamline patient care?

Patient Service Coordinators act as the central point of contact between patients, healthcare providers, and administrative teams. They coordinate appointment scheduling, manage patient records, and facilitate communication among nurses, doctors, and billing specialists to ensure a smooth patient experience. Regular collaboration involves attending team meetings, relaying patient concerns, and clarifying care plans, which helps prevent misunderstandings and delays. This teamwork-oriented environment requires strong organizational and interpersonal skills to balance multiple priorities and maintain high-quality patient service.
What are the most commonly searched types of Patient Service jobs in Raleigh, NC? The most popular types of Patient Service jobs in Raleigh, NC are:
What are popular job titles related to Patient Service Coordinator jobs in Raleigh, NC? For Patient Service Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Patient Service Coordinator jobs in Raleigh, NC look for? The top searched job categories for Patient Service Coordinator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Service Coordinator jobs? Cities near Raleigh, NC with the most Patient Service Coordinator job openings:
Patient Service Coordinator jobs near you
Infographic showing various Patient Service Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 50% As Needed, and 50% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,403 per year, or $20.4 per hour.

Patient Services Coordinator

First Choice Community Health

Lillington, NC • On-site

Other

Re-posted 11 days ago

Job description

Patient Service Coordinator

Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  1. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services.
  1. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination.
  1. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner.
  1. Coordinate/Assist patients' transportation coordination in timely manner.
  1. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response.
  1. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
  1. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment.
  1. Take phone messages, as needed, and distribute them to appropriate personnel.
  1. Assist patients complete necessary forms.
  1. Work at different FCCHC locations as needed.
  1. Ensure timely delivery of outside mail and communication.
  1. Cover front desk/call center vacancies as needed.
  1. Other duties as assigned.

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