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Patient Service Jobs (NOW HIRING)

Patient First

Patient Service Representative

Harrisburg, PA · On-site

$17.25 - $22/hr

Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness; * Verifying all patient demographic, health, pharmacy, and insurance ...

clh

Patient Service Representative

Valencia, PA · On-site

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

Synergy Direct LLC

Be Seen First

Patient Service Representative

Pomona, CA · On-site

$21 - $23/hr

The Patient Service Representative will be responsible for: * Serving as the primary point of contact for patients in person and by phone * Greeting patients, assisting with concerns, and escalating ...

Select Medical

Patient Service Specialist

Lakewood, CO

$18 - $19/hr

Patient Service Specialist Location: 274 Union Blvd Suite 100, Lakewood CO 80228 Type of Employment: Full-time Schedule: Monday - Friday (7am-6pm) Compensation: $18.00 - $19.00 (based on experience ...

Oneoncology

Patient Service Specialist

Sarasota, FL · On-site

$15.75 - $21.50/hr

As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient ...

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Patient Service information

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$12

$21

$29

How much do patient service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for patient service in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Patient Service vs Medical Assistant?

AspectPatient ServiceMedical Assistant
CredentialsTypically no formal certification requiredCertified or registered in many cases
Work EnvironmentFront desk, reception, scheduling in clinics or hospitalsClinical and administrative tasks in medical offices
Employer & IndustryHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, outpatient centers
Primary FocusPatient check-in, scheduling, customer serviceAssisting with exams, taking vital signs, administrative duties

While both roles involve patient interaction, Patient Service focuses on front desk and administrative support, whereas Medical Assistants perform clinical tasks alongside administrative duties. Understanding these differences helps in choosing the right career path in healthcare.

What does patient service do?

Patient service professionals assist patients by scheduling appointments, verifying insurance, answering questions, and providing information about healthcare services. They work in healthcare settings to ensure a positive patient experience and often use computer systems and communication skills to support clinical staff and patients. Strong organizational skills and knowledge of healthcare procedures are important for this role.

Is being a patient service representative hard?

Patient service representatives typically handle scheduling, patient inquiries, and insurance verification, requiring strong communication and organizational skills. The job can be fast-paced and may involve managing difficult situations, but it generally does not require extensive physical effort or advanced technical training. Success depends on interpersonal skills and the ability to stay organized under pressure.

How do I become a patient service rep?

To become a patient service representative, typically a high school diploma or equivalent is required, and relevant skills include communication, customer service, and computer proficiency. Some employers may prefer candidates with healthcare or medical office experience, and on-the-job training is common. Certification programs in medical office administration can enhance job prospects.

What are some common challenges faced in a Patient Service role, and how can they be managed effectively?

In a Patient Service role, professionals often encounter challenges such as managing high patient volumes, handling sensitive information, and addressing diverse patient needs with empathy. Effective time management, strong communication skills, and a patient-centered approach are key to overcoming these obstacles. Building good relationships with clinical staff and staying organized help ensure smooth workflow and positive patient experiences. Regular training on privacy policies and conflict resolution can further support success in this dynamic environment.

What's the easiest healthcare job to get?

Patient Service roles, such as patient registration or front desk receptionist, are generally among the easiest healthcare jobs to obtain because they often require minimal formal education and on-the-job training. These positions typically focus on customer service skills and basic administrative tasks, making them accessible entry points into healthcare employment.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as a liaison between patients and medical staff. They are responsible for scheduling appointments, checking in patients, verifying insurance information, and answering patient inquiries. Their role is vital in ensuring a smooth and positive experience for patients while maintaining accurate records and upholding confidentiality. Excellent communication and organizational skills are essential for this job.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and scheduling tools is typically required. Exceptional communication, empathy, and problem-solving abilities help you effectively assist patients and coordinate with healthcare teams. These skills are crucial for ensuring a positive patient experience, efficient office operations, and accurate information management.
More about Patient Service jobs
What cities are hiring for Patient Service jobs? Cities with the most Patient Service job openings:
What are the most commonly searched types of Patient Service jobs? The most popular types of Patient Service jobs are:
What states have the most Patient Service jobs? States with the most job openings for Patient Service jobs include:
Patient Service jobs near you
Infographic showing various Patient Service job openings in the United States as of July 2026, with employment types broken down into 4% As Needed, 71% Full Time, 19% Part Time, and 6% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $44,477 per year, or $21.4 per hour.
Patient Service Representative

Patient Service Representative

Patient First

Harrisburg, PA • On-site

$17.25 - $22/hr

Full-time

Posted 29 days ago

Patient First rating

7.2

Company rating: 7.2 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

327th of 884 rated healthcare providers

Job description

The responsibilities of this job include, but are not limited to, the following:
  • Helping patients who require assistance while using the kiosk.
  • Taking patients in need of emergency assistance directly to the treatment area to be registered and evaluated by a Physician or Extender;
  • Respectfully handling Physician and Nurse requests in a timely manner;
  • Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness;
  • Verifying all patient demographic, health, pharmacy, and insurance information;
  • Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed;
  • Thoroughly answering questions the patient may have concerning his or her bill and insurance coverage.;
  • Referring billing questions to the appropriate parties as needed;
  • Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system;
  • Discharging the patient and completing his or her visit by processing incurred charges;
  • Completing all cash management duties to include counting and accounting for money collected at the end of the shift;
  • Obtaining change for the front office, supplies, or other materials as directed by the Patient Service Coordinator (PSC), Direct of Medical Support (DMS), or Charge Nurse;
  • Printing itemized statements as requested;
  • Receiving, sending, and distributing correspondence as directed;
  • Filing and scanning medical documents and office forms as directed;
  • Completing assigned checklists and Policy Manager tasks within the assigned shift;
  • Answering all incoming calls and distributing messages to proper personnel;
  • Assisting with other assignments delegated by the PSC;
  • Demonstrating an efficient understanding of the electronic medical record system;
  • Receiving, moving, and stocking ordered supplies;
  • Cleaning work area and other maintenance assignments as directed;
  • Verifying daily reports are run at the end of the day;
  • Attending staff meetings as scheduled by the PSC or DMS;
  • Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations);
  • Operating, using, and maintaining medical and office equipment as trained;
  • Participating in maintenance assignments when necessary and as directed;
  • Fostering teamwork and ensuring a positive and professional atmosphere;
  • Providing positive, warm, and friendly service in all interactions;
  • Adhering to all established policies and procedures;
  • Completing other duties as directed.
Minimum education and professional requirements include, but are not limited to, the following:
  • Must be 18 years of age or older;
  • Basic typing skills;
  • High school graduate or equivalent;
  • Minimum one year of clerical experience preferred;
  • Ability to hear pages, bells, and the phone system;
  • Ability to sit, stand, and walk for up to 7 hours at a time;
  • Ability to lift up to 25 pounds;
  • Excellent visual, verbal, written, and typed communication skills;
  • Ability to prioritize and deal with numerous tasks simultaneously;
  • Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

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