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Patient Service Jobs in Indiana (NOW HIRING)

ZOLL LifeVest

Patient Service Representative

Indianapolis, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Anderson, IN · On-site

$15.25 - $19.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Lebanon, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Indianapolis, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Danville, IN · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Lebanon, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Anderson, IN · On-site

$15.25 - $19.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Indianapolis, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Danville, IN · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Indianapolis, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

South Bend, IN · On-site

$17.25 - $21.75/hr

Patient Service Representative (PSR) Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All ...

Imh

$17.86 - $23.22/hr

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative ...

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Patient Service information

See Indiana salary details

$11

$20

$27

How much do patient service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for patient service in Indiana is $20.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.97 per hour, depending on experience, location, and employer.

What is the difference between Patient Service vs Medical Assistant?

AspectPatient ServiceMedical Assistant
CredentialsTypically no formal certification requiredCertified or registered in many cases
Work EnvironmentFront desk, reception, scheduling in clinics or hospitalsClinical and administrative tasks in medical offices
Employer & IndustryHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, outpatient centers
Primary FocusPatient check-in, scheduling, customer serviceAssisting with exams, taking vital signs, administrative duties

While both roles involve patient interaction, Patient Service focuses on front desk and administrative support, whereas Medical Assistants perform clinical tasks alongside administrative duties. Understanding these differences helps in choosing the right career path in healthcare.

What does patient service do?

Patient service professionals assist patients by scheduling appointments, verifying insurance, answering questions, and providing information about healthcare services. They work in healthcare settings to ensure a positive patient experience and often use computer systems and communication skills to support clinical staff and patients. Strong organizational skills and knowledge of healthcare procedures are important for this role.

Is being a patient service representative hard?

Patient service representatives typically handle scheduling, patient inquiries, and insurance verification, requiring strong communication and organizational skills. The job can be fast-paced and may involve managing difficult situations, but it generally does not require extensive physical effort or advanced technical training. Success depends on interpersonal skills and the ability to stay organized under pressure.

How do I become a patient service rep?

To become a patient service representative, typically a high school diploma or equivalent is required, and relevant skills include communication, customer service, and computer proficiency. Some employers may prefer candidates with healthcare or medical office experience, and on-the-job training is common. Certification programs in medical office administration can enhance job prospects.

What are some common challenges faced in a Patient Service role, and how can they be managed effectively?

In a Patient Service role, professionals often encounter challenges such as managing high patient volumes, handling sensitive information, and addressing diverse patient needs with empathy. Effective time management, strong communication skills, and a patient-centered approach are key to overcoming these obstacles. Building good relationships with clinical staff and staying organized help ensure smooth workflow and positive patient experiences. Regular training on privacy policies and conflict resolution can further support success in this dynamic environment.

What's the easiest healthcare job to get?

Patient Service roles, such as patient registration or front desk receptionist, are generally among the easiest healthcare jobs to obtain because they often require minimal formal education and on-the-job training. These positions typically focus on customer service skills and basic administrative tasks, making them accessible entry points into healthcare employment.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as a liaison between patients and medical staff. They are responsible for scheduling appointments, checking in patients, verifying insurance information, and answering patient inquiries. Their role is vital in ensuring a smooth and positive experience for patients while maintaining accurate records and upholding confidentiality. Excellent communication and organizational skills are essential for this job.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and scheduling tools is typically required. Exceptional communication, empathy, and problem-solving abilities help you effectively assist patients and coordinate with healthcare teams. These skills are crucial for ensuring a positive patient experience, efficient office operations, and accurate information management.
What are the most commonly searched types of Patient Service jobs in Indiana? The most popular types of Patient Service jobs in Indiana are:
Patient Service jobs near you
Patient Service Specialist

Patient Service Specialist

Select Physical Therapy

Fort Wayne, IN • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Select Physical Therapy rating

6.4

Company rating: 6.4 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

637th of 884 rated healthcare providers

Job description

Overview
Position: Patient Service Specialist
Location: 10146 Maysville Road Fort Wayne IN, 46835
Type of Employment: Full-time
Schedule: Weekdays
Compensation: $16.00 - $18.00/hour (based on experience)
When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
  • Start Strong: Our mentorship and orientation programs ensure a successful transition
  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications
Minimum:
  • High School Diploma or GED

Preferred:
  • 1 Year Front Desk experience
  • Insurance Verification Experience

Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer/including Disabled/Veterans

What Select Physical Therapy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Select Physical Therapy logo

About Select Physical Therapy

Sourced by ZipRecruiter

Select Physical Therapy is a leading physical therapy service provider in the United States, based in King of Prussia, Pennsylvania. The organization operates within the healthcare industry, specializing in physical therapy, athletic training services, sports medicine, and work health services. As an integral part of the broader health care community, Select Physical Therapy places a strong emphasis on helping patients overcome injuries, manage chronic conditions, recover after surgeries, and maintain an overall healthy lifestyle. Ever since its establishment, the company has been delivering effective and individualized in-person and tele-rehab services to meet each patient's unique needs.

Industry

Health care and social assistance

Company size

1 - 10 Employees

Headquarters location

King of Prussia, PA, US

Year founded

1996

Social media

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