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Patient Service Jobs in Indiana (NOW HIRING)

RadNet

Patient Service Representative

Carmel, IN · On-site

$16.50 - $21/hr

When you join usas a Patient Service Representative ,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

ADVENT

PRN Patient Service Representative

Indianapolis, IN · On-site

$16.28 - $24/hr

PRN Patient Services Representative Location: Indianapolis North, Indianapolis South, & Avon Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a PRN Patient ...

ADVENT

PRN Patient Service Representative

Indianapolis, IN · On-site

$16.28 - $24/hr

PRN Patient Services Representative Location: Indianapolis North, Indianapolis South, & Avon Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a PRN Patient ...

RadNet

Patient Service Representative

Carmel, IN

$16.50 - $21/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative

Indianapolis, IN

$16.50 - $21/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative

Carmel, IN · On-site

$16.50 - $21/hr

When you join usas a Patient Service Representative ,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative

Carmel, IN · On-site

$16.50 - $21/hr

When you join usas a Patient Service Representative ,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative

Carmel, IN

$16.50 - $21/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative

Carmel, IN

$16.50 - $21/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative

Indianapolis, IN

$16.50 - $21/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

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All JobsPatient Service JobsPatient Service Jobs in Indiana

Patient Service information

See Indiana salary details

$11

$20

$27

How much do patient service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for patient service in Indiana is $20.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.97 per hour, depending on experience, location, and employer.

What is the difference between Patient Service vs Medical Assistant?

AspectPatient ServiceMedical Assistant
CredentialsTypically no formal certification requiredCertified or registered in many cases
Work EnvironmentFront desk, reception, scheduling in clinics or hospitalsClinical and administrative tasks in medical offices
Employer & IndustryHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, outpatient centers
Primary FocusPatient check-in, scheduling, customer serviceAssisting with exams, taking vital signs, administrative duties

While both roles involve patient interaction, Patient Service focuses on front desk and administrative support, whereas Medical Assistants perform clinical tasks alongside administrative duties. Understanding these differences helps in choosing the right career path in healthcare.

What does patient service do?

Patient service professionals assist patients by scheduling appointments, verifying insurance, answering questions, and providing information about healthcare services. They work in healthcare settings to ensure a positive patient experience and often use computer systems and communication skills to support clinical staff and patients. Strong organizational skills and knowledge of healthcare procedures are important for this role.

Is being a patient service representative hard?

Patient service representatives typically handle scheduling, patient inquiries, and insurance verification, requiring strong communication and organizational skills. The job can be fast-paced and may involve managing difficult situations, but it generally does not require extensive physical effort or advanced technical training. Success depends on interpersonal skills and the ability to stay organized under pressure.

How do I become a patient service rep?

To become a patient service representative, typically a high school diploma or equivalent is required, and relevant skills include communication, customer service, and computer proficiency. Some employers may prefer candidates with healthcare or medical office experience, and on-the-job training is common. Certification programs in medical office administration can enhance job prospects.

What are some common challenges faced in a Patient Service role, and how can they be managed effectively?

In a Patient Service role, professionals often encounter challenges such as managing high patient volumes, handling sensitive information, and addressing diverse patient needs with empathy. Effective time management, strong communication skills, and a patient-centered approach are key to overcoming these obstacles. Building good relationships with clinical staff and staying organized help ensure smooth workflow and positive patient experiences. Regular training on privacy policies and conflict resolution can further support success in this dynamic environment.

What's the easiest healthcare job to get?

Patient Service roles, such as patient registration or front desk receptionist, are generally among the easiest healthcare jobs to obtain because they often require minimal formal education and on-the-job training. These positions typically focus on customer service skills and basic administrative tasks, making them accessible entry points into healthcare employment.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as a liaison between patients and medical staff. They are responsible for scheduling appointments, checking in patients, verifying insurance information, and answering patient inquiries. Their role is vital in ensuring a smooth and positive experience for patients while maintaining accurate records and upholding confidentiality. Excellent communication and organizational skills are essential for this job.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and scheduling tools is typically required. Exceptional communication, empathy, and problem-solving abilities help you effectively assist patients and coordinate with healthcare teams. These skills are crucial for ensuring a positive patient experience, efficient office operations, and accurate information management.
What are the most commonly searched types of Patient Service jobs in Indiana? The most popular types of Patient Service jobs in Indiana are:
Patient Service jobs near you
Patient Service Representative

Patient Service Representative

Jane Pauley Community Health Center, Inc.

Indianapolis, IN • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Jane Pauley Community Health Center rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.
At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.
Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.
We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health.
Job Summary
As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You'll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites.
Job Responsibilities (include but are not limited to):
  • Greet and assist patients and families in a professional and friendly manner
  • Schedule patient appointments and manage inbound calls (answered by third ring)
  • Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR)
  • Determine patient eligibility for financial assistance programs and obtain required documentation
  • Collect patient co-payments and follow JPCHC's money handling procedures
  • Assist with medical record requests, correspondence, and message response within one business day
  • Maintain cleanliness and organization of the patient waiting area
  • Provide coverage across JPCHC locations during staffing shortages
  • Participate in departmental and organizational meetings
  • Perform other duties as assigned

Required Skills and Qualifications:
  • High School Diploma or equivalent (GED) preferred
  • Knowledge of medical office practices required
  • Strong written and verbal communication skills
  • At least two (2) years of experience in an ambulatory healthcare setting preferred
  • Excellent customer service and interpersonal skills
  • Ability to adapt quickly and travel between practice sites as needed
  • Basic computer literacy and accuracy in data entry

Why You'll Love Working Here
  • Purpose-driven work that directly impacts access to care across our communities
  • Robust benefits package (medical, dental, vision) designed to support you and your family
  • Generous PTO because we believe caring for others starts with caring for yourself
  • 401(k) with employer contribution to help you plan for what's ahead
  • Life and disability coverage for peace of mind

Here, you are not just filling a role-you are helping shape healthier communities and advancing equitable care every day!

What Jane Pauley Community Health Center employees say

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