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Patient Service Jobs in Oregon (NOW HIRING)

Asante

Patient Service Representative

Medford, OR · On-site

$16.99 - $24.88/hr

PSR2- $18.09-$24.88 per hour, depending on experience Position Summary The Patient Services Representative (PSR) , under general supervision, is a multi-tasking position performing a variety of ...

Stcharles

Patient Service Representative

La Pine, OR · On-site

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: January 2025 OUR VISION: Creating America's healthiest ...

Stcharles

Patient Service Representative

Bend, OR

$20.88 - $27.14/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: Patient Access Services DATE LAST REVIEWED: January 2025 OUR VISION: Creating America's healthiest ...

Stcharles

Patient Service Representative

Bend, OR

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: January 2025 OUR VISION: Creating America's healthiest ...

Stcharles

Patient Service Representative

Bend, OR

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: January 2025 OUR VISION: Creating America's healthiest ...

Stcharles

Patient Service Representative

Bend, OR

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: January 2025 OUR VISION: Creating America's healthiest ...

Stcharles

Patient Service Representative

Bend, OR

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: January 2025 OUR VISION: Creating America's healthiest ...

Stcharles

Patient Service Representative

Redmond, OR · On-site

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: January 2025 OUR VISION: Creating America's healthiest ...

ZOLL LifeVest

Patient Service Representative

Coos Bay, OR · On-site

$16.50 - $21/hr

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to ...

Stcharles

Patient Service Representative

Bend, OR

$21.30 - $27.69/hr

Patient Service Representative 1 REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: January 2025 OUR VISION: Creating America's healthiest ...

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All JobsPatient Service JobsPatient Service Jobs in Oregon

Patient Service information

See Oregon salary details

$12

$22

$31

How much do patient service jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient service in Oregon is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.38 per hour, depending on experience, location, and employer.

What is the difference between Patient Service vs Medical Assistant?

AspectPatient ServiceMedical Assistant
CredentialsTypically no formal certification requiredCertified or registered in many cases
Work EnvironmentFront desk, reception, scheduling in clinics or hospitalsClinical and administrative tasks in medical offices
Employer & IndustryHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, outpatient centers
Primary FocusPatient check-in, scheduling, customer serviceAssisting with exams, taking vital signs, administrative duties

While both roles involve patient interaction, Patient Service focuses on front desk and administrative support, whereas Medical Assistants perform clinical tasks alongside administrative duties. Understanding these differences helps in choosing the right career path in healthcare.

What does patient service do?

Patient service professionals assist patients by scheduling appointments, verifying insurance, answering questions, and providing information about healthcare services. They work in healthcare settings to ensure a positive patient experience and often use computer systems and communication skills to support clinical staff and patients. Strong organizational skills and knowledge of healthcare procedures are important for this role.

Is being a patient service representative hard?

Patient service representatives typically handle scheduling, patient inquiries, and insurance verification, requiring strong communication and organizational skills. The job can be fast-paced and may involve managing difficult situations, but it generally does not require extensive physical effort or advanced technical training. Success depends on interpersonal skills and the ability to stay organized under pressure.

How do I become a patient service rep?

To become a patient service representative, typically a high school diploma or equivalent is required, and relevant skills include communication, customer service, and computer proficiency. Some employers may prefer candidates with healthcare or medical office experience, and on-the-job training is common. Certification programs in medical office administration can enhance job prospects.

What are some common challenges faced in a Patient Service role, and how can they be managed effectively?

In a Patient Service role, professionals often encounter challenges such as managing high patient volumes, handling sensitive information, and addressing diverse patient needs with empathy. Effective time management, strong communication skills, and a patient-centered approach are key to overcoming these obstacles. Building good relationships with clinical staff and staying organized help ensure smooth workflow and positive patient experiences. Regular training on privacy policies and conflict resolution can further support success in this dynamic environment.

What's the easiest healthcare job to get?

Patient Service roles, such as patient registration or front desk receptionist, are generally among the easiest healthcare jobs to obtain because they often require minimal formal education and on-the-job training. These positions typically focus on customer service skills and basic administrative tasks, making them accessible entry points into healthcare employment.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as a liaison between patients and medical staff. They are responsible for scheduling appointments, checking in patients, verifying insurance information, and answering patient inquiries. Their role is vital in ensuring a smooth and positive experience for patients while maintaining accurate records and upholding confidentiality. Excellent communication and organizational skills are essential for this job.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and scheduling tools is typically required. Exceptional communication, empathy, and problem-solving abilities help you effectively assist patients and coordinate with healthcare teams. These skills are crucial for ensuring a positive patient experience, efficient office operations, and accurate information management.
What are the most commonly searched types of Patient Service jobs in Oregon? The most popular types of Patient Service jobs in Oregon are:
What cities in Oregon are hiring for Patient Service jobs? Cities in Oregon with the most Patient Service job openings:
Patient Service jobs near you
Patient Service Representative

Patient Service Representative

Asante

Medford, OR • On-site

$16.99 - $24.88/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Additional Position Details: FTE: 1.000000 | Full Time | Primarily Monday-Friday/0800-1700
For this role, we will consider candidates at either the Patient Service Rep 1 or Patient Service Rep 2 level. Requirements and wages for each level are noted below.
Starting Wage:
  • PSR1- $16.99-$23.38 per hour, depending on experience
  • PSR2- $18.09-$24.88 per hour, depending on experience

Position Summary
The Patient Services Representative (PSR), under general supervision, is a multi-tasking position performing a variety of support functions for medical clinics. Duties may include all or part of the following: greeting and directing patients and visitors, telephone management, scheduling, registration, copay collections, time of service account management, charge entry, appropriate cash and end-of-day closure procedures.
The PSR ensures all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each patient visit. In this role, the PSR will perform appropriate and timely charge entry for all patients' visits, manage cash drawers according to established protocols, post cash to patients' accounts, and manage patient responsible account balances at the time of service. Collaborative interaction with patients, physicians, other staff members, and management, patient satisfaction, and accurate processing of all front-end functions are integral to the success of this position.
Qualifications
Required experience for the Patient Service Rep 1 level:
  • Previous clerical, administrative, healthcare, or customer service experience, or equivalent education is required

Required experience for the Patient Service Rep 2 level:
  • Minimum 2 years of relevant front-desk customer-related experience is required, preferably in a healthcare setting
Total Rewards
We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including:
  • Competitive Pay: Hourly and salaried positions earn market-based compensation.
  • Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire.
  • Retirement Savings: Employer-sponsored retirement plan with company contribution and match.
  • Paid Time Off: Generous ETO for part-time and above employees.
  • Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program
  • Additional Benefits: Life insurance, disability coverage, and employee assistance programs.

At Asante, we are guided by our values:
Excellence - Respect - Honesty - Service - Teamwork
Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to employing and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.
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About Asante

Sourced by ZipRecruiter

As the largest healthcare provider in nine counties, Asante provides comprehensive medical care to more than 600,000 people throughout southern Oregon and northern California. At Asante, our top priority is you. We believe each person must be treated with compassion, dignity, honesty and skill. Our 6,347 employees work together to make this ideal a reality, supported by new technology, modern facilities, and a common purpose of healing and hope. Asante is based in Medford, Oregon, and governed by a board of directors composed of local volunteers and physicians. Board members give their time to ensure that the people of nine Southern Oregon and Northern California counties receive high-quality health care services provided with compassion. All decisions are made by people who live and work in our community.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Medford, OR, US

Year founded

1995

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