Patient Service Associate Jobs in Oregon (NOW HIRING)

You represent the Legacy mission in everything you do. Your strong interpersonal and relationship-building skills shine as you provide safe, compassionate transportation for our patients. Simply put, you help make life better for others. Legacy Emanuel Medical Center, located in North Portland, is a cornerstone of care in our region. As a local and regional leader in treating serious illness and injury, Emanuel offers 24/7 expertise in trauma, heart care, burn treatment, stroke, brain surgery, complex wounds, and more. It's a critical hub for the health of our community and the entire Northwest.

• Perform a variety of service-related activities supporting the Patient Transportation Program, including upkeep and maintenance of unit supplies, patient lifts, and other patient care tasks.
• Transport patients to ancillary departments as needed.
• Assist with patient care, including lifting/turning patients, orienting patients to room controls, preparing rooms for new admits, and transporting patient belongings.
• Document patient transport details in medical charts, including date, time, destination, mode of transportation, and signature.
• Confirm with RN that the patient is stable for transport before proceeding.
• Understand and respond appropriately to age-related patient needs.
• Offer assistance to patients, families, and visitors while maintaining patient privacy and confidentiality.
• Monitor equipment inventory, perform preventative maintenance, and complete work order forms for broken equipment (excluding biomedical devices).
• Conduct routine inspections of products, equipment, and sanitation standards to ensure quality.
• Maintain records of events and information related to Transportation Services.
• Use communication equipment and campus mapping resources to process and coordinate transportation requests.
• Collaborate with all hospital departments and units to provide coordinated and effective service.
• Organize and prioritize daily workload, managing time to maximize efficiency.
• May cover transportation dispatcher duties during breaks, lunch, and APL days.

Education:

• High school diploma or the equivalent preferred.

Skills:

• Medical terminology helpful but not required.
• Reading and writing skills at 10th grade level.
• Basic math skills and good verbal communication skills.
• Detail oriented.
• Ability to accept and follow direction.
• Ability to make sound decisions quickly and logically.
• Ability to cope with the physical and mental demands of a dynamic environment.
• Ability to calmly deal with people in emergent situations.
• Ability to work well in a fast paced, multiple activity environment.
• Ability to communicate well both verbally and in writing.
• Ability to work in a self-directed manner.
• Ability to maintain excellent rapport with public and co-workers.
• Demonstrated ability to prioritize tasks.
• Demonstrated ability to understand and use good body mechanics.

• Health Care provider level BLS Certification from the American Heart Association required.

USD $18.04 - USD $24.44 /Hr.

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you