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Patient Service Associate Jobs Near Me

Patient Dining Associate

Columbus, OH · On-site

$16.25 - $20.50/hr

Acts as the liaison between the patient, Food and Nutrition Services and Nursing Services, to ... OhioHealth does not discriminate against associates or applicants because of race, color, genetic ...

Patient Dining Associate

Upper Arlington, OH · On-site

$15.50 - $19.50/hr

Acts as the liaison between the patient, Food and Nutrition Services and Nursing Services, to ... OhioHealth does not discriminate against associates or applicants because of race, color, genetic ...

Patient Dining Associate

Upper Arlington, OH · On-site

$15.50 - $19.50/hr

Acts as the liaison between the patient, Food and Nutrition Services and Nursing Services, to ... OhioHealth does not discriminate against associates or applicants because of race, color, genetic ...

Patient Dining Associate

Columbus, OH · On-site

$16.25 - $20.50/hr

Acts as the liaison between the patient, Food and Nutrition Services and Nursing Services, to ... OhioHealth does not discriminate against associates or applicants because of race, color, genetic ...

Patient Dining Associate

Upper Arlington, OH

$15.50 - $19.50/hr

Acts as the liaison between the patient, Food and Nutrition Services and Nursing Services, to ... OhioHealth does not discriminate against associates or applicants because of race, color, genetic ...

Patient Dining Associate

Columbus, OH · On-site

$16.25 - $20.50/hr

Acts as the liaison between the patient, Food and Nutrition Services and Nursing Services, to ... OhioHealth does not discriminate against associates or applicants because of race, color, genetic ...

Patient Dining Associate

Upper Arlington, OH · On-site

$15.50 - $19.50/hr

Acts as the liaison between the patient, Food and Nutrition Services and Nursing Services, to ... OhioHealth does not discriminate against associates or applicants because of race, color, genetic ...

Patient Dining Associate

Columbus, OH · On-site

$16.50 - $20.75/hr

Responsible for working at an OhioHealth care site to provide services that include Call Center ... They are part of the caregiving team, responsible for patient safety and satisfaction goals by ...

Patient Dining Associate

Delaware, OH · On-site

$16.25 - $20.50/hr

Responsible for working at an OhioHealth care site to provide services that include helping ... They are part of the caregiving team, responsible for patient safety and satisfaction goals by ...

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Patient Service Associate information

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How much do patient service associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient service associate in the United States is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.
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A map of the United States highlighting the number of Patient Service Associate job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Patient Service Associate job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Patient Services Associate- Orthopedics

Ohio State University Physicians

Columbus, OH • On-site

$16.93 - $25.39/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

Overview
Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion?
Who we are
With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.
Our culture
At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.
Our benefits
We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that's why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.
Responsibilities
Purpose: The PSAs will coordinate and provide patient support services such as answering phones, directing calls, greeting patients/visitors, maintaining patient medical records via EMR or paper charts, assisting with patient scheduling, performing office functions, and handling patient payments as applicable. In addition to the above, the Lead positions will also assist management in leading the day-to-day operations.
  • Greets patients and visitors, registers and check-in patients, updates patient demographics and insurance coverage in computer system.

  • Answers patient calls, takes, and relays messages or scripted care directions; responds to patient and staff inquiries, and communicates with referring physician offices.

  • Performs check-out processes inclusive but limited to co-pay collections, scheduling return visits, providing the after-visit summary, and ensuring that follow-up tests have been ordered or scheduled (where applicable). Appropriately documents such activities.

  • Monitors length of patient's wait and notifies the appropriate party (i.e., nurse, lead or manager) of excessive wait times as defined by clinic.

  • Opens and routes incoming mail; distributes correspondence, reports and office supplies; mails out form letters. Tracks and records patient information or program data where applicable.

  • Requests and handles referrals and medical records from referring offices for new patient appointments.

  • Schedules appointments when directed.

  • Where assigned, maintains the cash drawer, reconciles daily cash, and prepares bank deposits. Accurately completes necessary paperwork to facilitate and track deposits.

  • Contacts insurance companies and obtains registration or procedural pre-certifications as required by the patient's healthcare insurance or managed care providers as assigned.

  • Ability to perform functions using job-related software and systems.

  • Travel may be required to accommodate staffing levels at other clinical facilities.

  • Attendance, promptness, professionalism, the ability to pay attention to detail, cooperativeness with co-workers and supervisors, and politeness to customers, vendors, and patients.

  • Other duties or special projects as assigned.

Qualifications
  • High School diploma or equivalent
  • One year of customer service experience
  • Skill in problem solving, and ability to manage multiple priorities
  • Ability to convey information both in writing and verbally.
  • Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service.

Pay Range
USD $16.93 - USD $25.39 /Hr.