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Patient Service Associate Jobs in Ottawa, ON (NOW HIRING)

Essilor

Associate Optometrist

Ottawa, ON

The Associate Optometrist will support the organization (and market) with medical practice ... Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ...

Essilor

Associate Optometrist

Orleans, ON

Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ... Encourages associate decision making at the level closest to the patient. * Maximizes partnerships ...

Essilor

Associate Optometrist

Ottawa, ON

Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on ... Encourages associate decision making at the level closest to the patient. * Maximizes partnerships ...

MHMI

Associate Veterinarian

Hamilton, ON

CA$150K - CA$200K/yr

... service to our LARGE client base. Responsibilities Builds rapport with clients by gathering ... Maintains client/patient medical/surgical records and makes certain all necessary logs are kept up ...

MHMI

Associate Veterinarian

Hamilton, ON · On-site

CA$150K - CA$200K/yr

Maintains client/patient medical/surgical records and makes certain all necessary logs are kept up ... service. * Presents a positive image of the hospital in the professional community and to the ...

Walmart

(CAN) Over-the-Counter Associate

Rockland, ON · On-site

CA$17.75/hr

... customer service by adhering to the Basic Beliefs and values of Wal-Mart. What you'll do... 1. ... patient confidentiality and follow all practices consistent with the Privacy Act. 2. Maximizing ...

Essilor

Sales Associate LensCrafters

Nepean, ON · On-site

... patient and customer has the best experience in every LensCrafters every time. The role of Sales ... High School Diploma or GED * 1+ years experience in retail or customer service * Familiarity with ...

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Patient Service Associate information

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How much do patient service associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for patient service associate in Ottawa, ON is $15.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.97 and $17.40 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What cities near Ottawa, ON are hiring for Patient Service Associate jobs?

Cities near Ottawa, ON with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Ottawa, ON as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,238 per year, or $15.5 per hour.

Associate Dentist - Kent Street Dental

dentalcorp

Ottawa, ON • On-site

Part-time

Posted 13 days ago

Job description

About us:

Kent Street Dental has been serving the Ottawa centretown community for over 25 years offering a full range of dental services including general dentistry, cosmetic services, oral surgery, implants, sedation dentistry, and a focus on family dental services.

We pride ourselves on providing quality dental care and 5 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within our network of clinics, you will have the opportunity to work alongside and learn from some of the industry's leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Kent Street Dental Centre is conveniently located in Ottawa's downtown core with a variety of parking options around our practice! Our address is 326- 381 Kent St, Ottawa.

**NEW GRADS WELCOME TO APPLY**


Services Schedule:

Tuesday , Wednesday
Benefits of Joining Our Team:

  • Associate Development Program: A structured yet flexible learning initiative with curated offerings from top clinicians and mentors where you will receive individualized learning & development plans, Priority access to free in-person learning & webinars, discounted rates on courses and access to Study Clubs and online professional communities.

  • Ortho Acceleration Program & Align Partnership: A strategic partnership with Align Technology that provides exclusive benefits, dedicated learning opportunities and enhanced treatment planning support.

  • Network of Experienced Dental Professionals: You will have opportunities for formal and structured mentorship with esteemed team members and colleagues and access to industry-leading experts in various dental disciplines.

About You:

  • Graduate from an accredited DDS/DMD Program or successful completion of the National Dental Examining Board of Canada (NDEB) Equivalency Process

  • Registered and in good standing with provincial licensing requirements

  • Valid CPR certification

All applicants must be domiciled in Canada. We thank all applicants, but only suitable applicants will be contacted. Applicants with a disability who require reasonable accommodation for any part of the application process and thereafter can contact our Talent Team at 416-558-3883. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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