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Patient Service Associate Jobs in New York (NOW HIRING)

BANDANA

Patient Service Coordinator

Manhattan, NY · On-site

$17.75/hr

Associates or Bachelors preferred, and should be passionate about providing excellent patient care ... time of service; verifying accurate insurance information; application of good judgment and ...

Project Renewal

Patient Services Associate

New York, NY · On-site

$44K/yr

With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City. Title: Patient Services Associate Program : Mobile Health ...

Project Renewal

Patient Services Associate

Manhattan, NY · On-site

$44K/yr

With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City. Title: Patient Services Associate Program: Mobile Health ...

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Patient Service Associate information

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How much do patient service associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient service associate in New York is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.60 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in New York? The most popular types of Patient Service jobs in New York are:
What cities in New York are hiring for Patient Service Associate jobs? Cities in New York with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 2% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,135 per year, or $20.7 per hour.

Patient Services Associate - Part Time/20 hours a week

Penn Medicine

Monroe Township, NJ • On-site

$17.75 - $28.33/hr

Other

Re-posted 8 days ago

Penn Medicine rating

7.6

Company rating: 7.6 out of 10

Based on 350 frontline employees who took The Breakroom Quiz

189th of 887 rated healthcare providers

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Our Outpatient Rehab center located in Monroe, NJ is looking for a part time Patient Service Associate to join our team! This position is Part Time, 20 hours per week. There is flexibility in the hours/day, but ideally the employee can stay until closing (730p) for 2 evenings each week.

The Patient Service Associate handles patient scheduling, registration, insurance verification, insurance authorizations, office management tasks of supply ordering, faxing/scanning and interdepartment communication with the healthcare team.

Credentials:

Education or Equivalent Experience:

  • H.S. Diploma/GED (Required)

  • High School Graduate/GED/Equivalent Work Exp.: required4+ years customer service required2+ years medical experience preferredThorough knowledge of third-party insurance coverage guidelinesAdvanced degree may be considered in lieu of experience.

  • Bachelor's Degree preferred

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Salary Range:

$17.75 - $28.33/Hourly

As part of their job offer, successful candidates are provided a specific rate, taking into consideration various factors including experience and education.

Click here (https://www.uphshrandyou.com/public/welcome) for information on UPHS's Benefits.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 316539

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