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Patient Service Associate Jobs in Florida (NOW HIRING)

Pediatrix

Patient Services Associate

Jacksonville, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Fort Myers, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Fort Myers, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Jacksonville, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Fort Myers, FL

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Fort Myers, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Jacksonville, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Fort Myers, FL

$15.75 - $20/hr

The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

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Patient Service Associate information

See Florida salary details

$9

$14

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How much do patient service associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient service associate in Florida is $14.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.43 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Florida?

The most popular types of Patient Service jobs in Florida are:

What cities in Florida are hiring for Patient Service Associate jobs?

Cities in Florida with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $29,464 per year, or $14.2 per hour.

Bilingual Patient Service Associate (Remote)

Fort Lauderdale, FL • On-site

Akumincorp
See more jobs at Akumincorpexternal

$16.25 - $20.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Patient Services Associate I answers incoming calls to schedule Radiology appointments and makes outgoing calls to patients and physicians. The majority of time will be spent handling scheduling and pre-registration calls based on business needs. Follows standardized process to get and give information during scheduling/pre-registration calls according to documented work processes. Enters all information into the applicable computer programs and systems. Determines the needs of other callers with a focus on one call resolution and ensures every customer receives the highest quality of customer service.

Specific duties include, but are not limited to:

  • Takes incoming calls to schedule Radiology appointments and contacts patients and referring physician offices to schedule appointments.

  • Follows prescribed list of questions/scripts and provides standardized responses to get and give information during scheduling/pre-registration.

  • Ensures the gathering of accurate and complete patient data required to complete the scheduling process and any specific information required by customer facility.

  • Enters all information into the applicable computer system in accordance with documented work processes.

  • Determines customers' needs based on incoming calls, escalates calls as necessary to Patient Services Supervisor or Patient Services Manager as appropriate.

  • Completes any additional job duties as assigned

Position Requirements:

  • High School Diploma or equivalent experience required.

  • 6 months+ of medical or related training and/or experience

  • Computer literacy and experience with general office equipment required.

  • Strong multi-tasking abilities, strong communication skills, ability to work well with physicians, patients, and coworkers

  • Excellent interpersonal and customer service skills..

Physical Requirements:

Standard office environment.

More than 50% of the time:

  • Sit, stand, and walk.

  • Repetitive movement of hands, arms and legs.

  • See, speak and hear to be able to communicate with patients.

Less than 50% of the time:

  • Stoop, kneel or crawl.

  • Climb and balance.

  • Carry and lift 10-20 pounds

Residents living in CA, NY, Jersey City, NJ, WA and CO click here to view pay range information.

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

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