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Patient Service Associate Jobs in Hialeah, FL (NOW HIRING)

US Fertility

Patient Services Representative

Miami, FL · On-site

$16.75 - $21.25/hr

Provide timely and accurate information and quality customer service to incoming patient inquiries ... Associates degree preferred * Minimum of 1 year experience in a hospital or medical office setting

IVF Florida

Patient Services Representative

Miami, FL · On-site

$16.75 - $21.25/hr

Provide timely and accurate information and quality customer service to incoming patient inquiries ... Associates degree preferred * Minimum of 1 year experience in a hospital or medical office setting

IVF Florida

Patient Services Representative

Miami, FL · On-site

$16.75 - $21.25/hr

Provide timely and accurate information and quality customer service to incoming patient inquiries ... Associates degree preferred * Minimum of 1 year experience in a hospital or medical office setting

US Fertility

Patient Services Representative

Miami, FL · On-site

$16.75 - $21.25/hr

Provide timely and accurate information and quality customer service to incoming patient inquiries ... Associates degree preferred * Minimum of 1 year experience in a hospital or medical office setting

US Fertility

Patient Services Representative

Hollywood, FL · On-site

$16 - $20.25/hr

Provide timely and accurate information and quality customer service to incoming patient inquiries ... Associates degree preferred * Minimum of 1 year experience in a hospital or medical office setting

BHMC

Patient Care Associate

Fort Lauderdale, FL · On-site

Under the direction of a R.N. the Patient Care Associate provides patient focused non-licensed clinical care such as phlebotomy EKG and basic nursing skills etc. to facilitate quality service ...

BHMC

Patient Care Associate

Fort Lauderdale, FL · On-site

Under the direction of a R.N. the Patient Care Associate provides patient focused non-licensed clinical care such as phlebotomy EKG and basic nursing skills etc. to facilitate quality service ...

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in Hialeah, FL

Patient Service Associate information

See Hialeah, FL salary details

$11

$17

$22

How much do patient service associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient service associate in Hialeah, FL is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.70 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What cities near Hialeah, FL are hiring for Patient Service Associate jobs? Cities near Hialeah, FL with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Hialeah, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,707 per year, or $17.2 per hour.

PATIENT SERVICE REPRESENTATIVE

Camillus Health Concern

Miami, FL • On-site

$18 - $20/hr

Full-time

Re-posted 19 days ago

Job description

PATIENT SERVICE REPRESENTATIVE (PSR)


Position Summary:
The PSR is responsible for a variety of activities related to patient registration and care. The primary function of the PSR is to handle new and current patients arriving at Camillus Health. Responsibilities include but are not limited to responding to new and existing patient inquiries, handling patient concerns, rescheduling requests while meeting performance metrics and quality service goals in a team atmosphere.

Responsibilities:

  • Comply with the Mission and work in the Core Values of Saint John of God.
  • Utilize the Patient Services Customer Service Standards during all interactions with patients, visitors, volunteers, students, and co-workers
  • Facilitate patient registration and maintain the confidentiality of patients
  • Conduct financial assessments, collect, and record patient fees.
  • Maintain relevant statistics/logs
  • Perform billing for assigned providers. Ensure that billing is current and accurate to meet the policy guidelines for posting.
  • Task providers on unresolved encounters, pending charges.
  • Communicate with CH program managers on appointment schedules including no-shows and broken appointments.
  • Call to confirm calls
  • Run meaningful use reports to ensure that Objective 8 and 9 is within compliance.
  • Clerical duties such as scanning documents to Patient’s chart.
  • Implement Medicaid and other manage care activities, including Medicaid (insurance) verification, eligibility screening and enrollment, also disenrollment procedures
  • Provide information on services available at Camillus and in the community
  • Schedule new and follow-up patient appointments as needed.
  • Perform any other department or agency related duties or special projects as directed by Supervisor.

Requirements:

  • Associates Degree, Bachelor’ preferred
  • Equivalent work experience in customer service will be considered
  • Bilingual (English/Spanish), Creole a plus
  • Demonstrated ability to work effectively in a team environment
  • Strong interpersonal and communication skills
  • Strong organizational skills

Preferred Qualifications:

  • Culturally sensitive to the needs of underserved populations
  • Work effectively and productively in a team environment
  • Prior patient care experience with underserved population
  • Excellent interpersonal skills
  • Excellent organizational skills



Primary Site: Monday, Tuesday, Thursday, and Friday from 8:00 AM to 5:00 PM; Wednesday from 8:00 AM to 7:00 PM.