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Patient Service Associate Jobs in New Port Richey, FL

Defy Medical

Patient Services Representative

Tampa, FL · Remote

$17.50/hr

Customer service is the key element to being successful in this role. Responsibilities ... High School Diploma (associates in healthcare preferred) * Ability to execute active listening and ...

Defy Medical

Patient Services Representative

Tampa, FL · On-site

$17.50/hr

Customer service is the key element to being successful in this role. Responsibilities ... High School Diploma (associates in healthcare preferred) * Ability to execute active listening and ...

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in New Port Richey, FL

Patient Service Associate information

See New Port Richey, FL salary details

$11

$16

$22

How much do patient service associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for patient service associate in New Port Richey, FL is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.41 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

A Patient Service Associate (PSA) or Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires minimal prior experience and provides exposure to medical environments. The position typically involves administrative tasks, patient interaction, and basic clinical support, making it suitable for those starting a healthcare career. Certification or training in medical assisting can enhance job prospects and advancement opportunities.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often work in clinics or hospitals and need strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the most chill healthcare job?

A Patient Service Associate role is generally considered a relatively low-stress healthcare job, involving administrative tasks like scheduling, patient check-in, and insurance processing. It typically requires good communication skills and attention to detail, with standard working hours and minimal physical demands compared to clinical roles.

What are the responsibilities of a patient care associate?

A patient service associate is responsible for assisting patients with check-in and check-out processes, scheduling appointments, updating medical records, and providing administrative support in healthcare settings. They often communicate with patients, healthcare providers, and insurance companies, requiring strong organizational and communication skills.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What cities near New Port Richey, FL are hiring for Patient Service Associate jobs? Cities near New Port Richey, FL with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in New Port Richey, FL as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,117 per year, or $16.9 per hour.
Patient Service & Surgical Coordinator

Patient Service & Surgical Coordinator

Prado Vision Center

Tampa, FL • On-site

Full-time

Re-posted 15 days ago

Job description

Description:

At Sight360, we believe sight is our most important sense. It is a priceless gift that shapes how we experience the world, connect with others, and create lasting memories. That is why we are dedicated to protecting and caring for vision every day.


Summary Objective

The Patient Service & Surgical Coordinator is responsible for delivering exceptional patient service while coordinating patient appointments, surgical scheduling, and communication between patients, providers, and clinic staff. This role supports both inbound patient communications and the full surgical scheduling process, ensuring patients receive accurate information, timely follow-up, and a seamless experience from initial contact through post-operative care.


Essential Functions and Responsibilities

Provide superior patient service, support, and care with a friendly and positive attitude.

Respond to patient inquiries via phone, web form, online messaging, and email.

Build rapport with prospective and existing patients while educating them on the patient experience, accepted insurances, and appointment processes.

Schedule patient appointments, surgeries, emergency add-on surgeries, and follow-up visits.

Coordinate surgical scheduling, including obtaining required clearances, testing, and documentation.

Provide patients with pre-operative and post-operative instructions and answer questions regarding procedures and appointments.

Review surgical risks and benefits with patients and witness consent signatures when appropriate.

Verify insurance information, prepare patient charts, and assist with patient paperwork and sign-in procedures.

Accurately document and track patient communications, appointments, and surgical information within practice management and CRM systems.

Coordinate with physicians, clinics, insurance companies, and administrative staff to ensure continuity of care.

Prepare patient bills and communicate with insurance companies regarding claims and approvals.

Maintain surgical schedules, equipment coordination, and procedure room readiness.

Meet performance standards related to patient satisfaction, call handling, scheduling accuracy, and service quality.

Adhere to HIPAA regulations, compliance requirements, and company policies.


Supervisory Responsibility

Position reports to Practice Manager, Contact Center Manager, or designee.

No direct reports.


Working Conditions and Environmental/Physical Demands

Sedentary work that primarily involves sitting and/or standing for extended periods.

Light work that includes moving objects up to 20 pounds.

Communicating with patients and staff to exchange information.

Repeating motions that may include wrists, hands, and fingers.

Moving about to accomplish tasks or travel between worksites if necessary.

Operating standard office equipment and computer systems.


Position/Type/Expected Hours of Work

This is a full-time position.

Core hours are Monday through Friday between 8:00 a.m. and 5:00 p.m.

Potential for evening, weekend, or Saturday support hours as required.


Travel

Travel may be required to attend training sessions, meetings, or support clinic operations.

Requirements:

Qualifications

High School diploma or equivalent required; associate degree preferred.

Minimum 1 year experience in a healthcare, call center, or surgical coordination environment preferred.

Experience with patient scheduling, surgical coordination, or medical administrative support preferred.

Understanding of medical terminology, insurance verification, and medical documentation.

Experience using practice management software, EMRs, CRM systems, and Microsoft Office applications preferred.


Skills and Abilities

  • Superior interpersonal and communications skills.
  • Ability to effectively multitask
  • Attentive to detail and accuracy.
  • Good computer, telephone, and typing skills.
  • Strong organizational and multitasking skills.
  • Strong customer service and communication skills.