Albany Med
Albany Med

60 Albany Med Patient Service Associate Jobs Hiring Near You

Patient service associate

Albany, NY · On-site

$46K - $60K/yr

Exemplify Albany Med CARES guiding principles. * Is a champion to ensure an optimal patient ... Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability ...

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Exemplify Albany Med CARES guiding principles. * Is a champion to ensure an optimal patient ... Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability ...

Patient service associate

Albany, NY · On-site

$46K - $60K/yr

Exemplify Albany Med CARES guiding principles. * Is a champion to ensure an optimal patient ... Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability ...

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Exemplify Albany Med CARES guiding principles. * Is a champion to ensure an optimal patient ... Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability ...

Exemplify Albany Med CARES guiding principles. * Is a champion to ensure an optimal patient ... Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability ...

New

Exemplify Albany Med CARES guiding principles. * Is a champion to ensure an optimal patient ... Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability ...

Exemplify Albany Med CARES guiding principles. * Is a champion to ensure an optimal patient ... Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability ...

Exemplify Albany Med CARES guiding principles. * Is a champion to ensure an optimal patient ... Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability ...

Exemplify Albany Med CARES guiding principles. * Is a champion to ensure an optimal patient ... Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability ...

Exemplify Albany Med CARES guiding principles. * Is a champion to ensure an optimal patient ... Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability ...

Exemplify Albany Med CARES guiding principles. * Is a champion to ensure an optimal patient ... Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability ...

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Albany Med Jobs Information

What is it like to work at Albany Med?

Albany Medical Center (Albany Med) is a patient-centered organization that prioritizes teamwork, compassion, and innovation in its mission to provide high-quality healthcare services. The hospital's multidisciplinary teams work collaboratively to deliver care, with a focus on evidence-based practices and ongoing education to stay up-to-date with the latest medical advancements. Working at Albany Med offers opportunities for professional growth, a sense of fulfillment from contributing to the well-being of the community, and a chance to be part of a dedicated team that strives to make a positive impact on patients' lives.

What makes Albany Med an attractive place to work?

Albany Medical Center (Albany Med) is a leading healthcare provider in the region, known for its commitment to delivering high-quality patient care and advancing medical research. The organization fosters a collaborative work environment that encourages innovation, teamwork, and professional growth, with opportunities for employees to develop new skills and contribute to improving patient outcomes. By joining Albany Med, individuals can be part of a dynamic team that makes a meaningful impact in the community, with opportunities for career advancement and personal fulfillment.

What are the most popular categories at Albany Med?

Infographic showing various Patient Service Associate job openings at Albany Med in the United States as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Patient Service Associate - Community Endo, Albany

Albany Med

Guilderland, NY • On-site

$46K - $60K/yr

Other

Posted 2 days ago

New


Job description

Department/Unit:
HBD - Community Endo
Work Shift:
Day (United States of America)
Salary Range:
$46,215.00 - $60,080.00
Patient Service Associate, Albany, NY
Community Endo
Work Schedule: Monday - Friday
We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team!
The Patient Service Associate provides advanced clerical support and fosters coordination of functions for effective operation and administration of office functions. Demonstrates a high degree of knowledge and competence in our electronic health record and scheduling system.
Position Summary:

  • Register patients, update insurance information, schedule visits, and other duties as assigned to coordinate patient appointment scheduling.
  • Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any questions.
  • Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
  • Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
  • Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
  • Interact with a diverse patient population.
  • Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
  • Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
  • Be knowledgeable of and adhere to payer requirements for referrals and authorization within the scope of the specialty they are assigned.
  • Schedule follow up appointments, referrals and prior authorization for patient schedule visits as needed.
  • Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance company
  • Answer incoming phone calls and direct appropriately to team members
  • Conveys professional image by adhering to the established dress code.
Qualifications
  • High School Diploma/G.E.D. - required
  • 2-3 years office experience or one year of related experience in a medical practice - preferred
  • Experience using an electronic health record and Microsoft Office a plus.
  • Excellent customer service skills.
  • Ability to multi-task in a high patient volume unit.
  • Ability to learn and utilize resources.
  • Strong time management skills.
  • Ability to review information and draw appropriate conclusions.
  • Good judgement and ability to problem solve; escalate issues as needed.
  • Strong teamwork skills and work ethic.

Thank you for your interest in Albany Med Health System!
Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.