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Patient Service Associate Jobs in California (NOW HIRING)

Adecco

Patient Service Coordinator

Los Angeles, CA

$27.71/hr

Patient Service Coordinator (International & VIP Concierge) Locations: Los Angeles, CA | Beverly ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Palomar Health

Patient Dining Associate

Escondido, CA · On-site

$17.75 - $22.50/hr

Requisition ID 42029 Department Food Services Location Escondido, California Union CHEU Salary ... Responsible for patient food service on assigned units, e.g., menu selections, tray assembly, tray ...

Palomar Health

Patient Dining Associate

Escondido, CA · On-site

$17.75 - $22.50/hr

Requisition ID 42028 Department Food Services Location Escondido, California Union CHEU Salary ... Responsible for patient food service on assigned units, e.g., menu selections, tray assembly, tray ...

Trinity Health

$15.40 - $19.28/hr

Patient rooms and non-patient care areas, floor mopping, cleaning and buffing utilizing necessary ... The Lead Service Associate demonstrates behavior consistent with the operating principles of Loyola ...

Trinityhealth

$15.40 - $19.28/hr

Patient rooms and non-patient care areas, floor mopping, cleaning and buffing utilizing necessary ... The Lead Service Associate demonstrates behavior consistent with the operating principles of Loyola ...

Robert Half

Customer Service Associate

Roseville, CA · On-site

$25 - $27/hr

We are looking for a Customer Service Associate to support patient account services for a long-term contract opportunity based in California. This remote day-shift role, working Monday through Friday ...

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Patient Service Associate information

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How much do patient service associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for patient service associate in California is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.38 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

A Patient Service Associate (PSA) or Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires minimal prior experience and provides exposure to medical environments. The position typically involves administrative tasks, patient interaction, and basic clinical support, making it suitable for those starting a healthcare career. Certification or training in medical assisting can enhance job prospects and advancement opportunities.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often work in clinics or hospitals and need strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the most chill healthcare job?

A Patient Service Associate role is generally considered a relatively low-stress healthcare job, involving administrative tasks like scheduling, patient check-in, and insurance processing. It typically requires good communication skills and attention to detail, with standard working hours and minimal physical demands compared to clinical roles.

What are the responsibilities of a patient care associate?

A patient service associate is responsible for assisting patients with check-in and check-out processes, scheduling appointments, updating medical records, and providing administrative support in healthcare settings. They often communicate with patients, healthcare providers, and insurance companies, requiring strong organizational and communication skills.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in California? The most popular types of Patient Service jobs in California are:
What cities in California are hiring for Patient Service Associate jobs? Cities in California with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in California as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,911 per year, or $18.7 per hour.
Patient Service Coordinator

Patient Service Coordinator

Adecco

Los Angeles, CA

$27.71/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Patient Service Coordinator (International & VIP Concierge)

Locations: Los Angeles, CA | Beverly Hills, CA | West Hollywood, CA (Multiple openings across our premier LA locations)

Pay Rate: $27.71 / hour

Position Type: On-Site, Temporary (Contract)

Shift: Full-Time; schedule start times vary between 8:00 AM and 9:30 AM

Position Overview

We are expanding our premier international care team and are seeking highly polished, professional, and empathetic Patient Service Coordinators (International Concierge) to fill immediate openings across our Los Angeles, Beverly Hills, and West Hollywood locations.

In this role, you will serve as an essential face of our organization, facilitating the non-medical customer service needs of international patients, VIPs, and their families. Operating in an elegant, fast-paced medical center environment, you will handle complex inquiries, organize local resources, and ensure a seamless, world-class experience that promotes the highest levels of patient satisfaction.

Primary Duties & Responsibilities

  • Elite Customer Care: Handle all patient and family interactions with the highest level of hospitality, professionalism, and discretion. Accommodate special requests, resolve complaints efficiently, and administer patient/family surveys.

  • Arrival & Intake Logistics: Meet and greet patients and families upon arrival. Triage incoming inquiries, provide telephone coverage, track daily lounge visitor logs, and manage parking validations.

  • Concierge & Lifestyle Services: Arrange luxury/standard hotel accommodations, coordinate transportation, assist with documentation for VISA extensions, and curate/mail welcome packets (detailing medical center info, local tours, restaurants, grocery stores, and regional attractions).

  • Lounge & Space Management: Maintain a clean, pristine, and organized patient lounge (including coffee service and amenities). Manage collaborative spaces like prayer rooms and conference rooms. Oversee inventory, order supplies, process vendor purchase requisitions, and submit facilities work orders.

  • Cross-Functional Collaboration: Partner with internal teams to seamlessly coordinate language/interpreter services, specialized dietary/meal needs, and religious accommodations.

  • Compliance & Privacy: Strictly maintain patient confidentiality and privacy in accordance with institutional policy and HIPAA regulations. Securely store and discard sensitive files and reports.

Required Experience & Qualifications

  • Education: High School Diploma or GED is strictly required.

  • Experience: Minimum of 3 years providing high-level customer service, concierge, or hospitality care, with a proven track record of addressing and resolving complex issues. Experience in a healthcare setting is highly preferred.

  • Executive Presence: Proven experience successfully collaborating and communicating across all levels of an organization, particularly with leadership and C-Level Executives.

  • Skills: Exceptional communication and interpersonal skills; strong organizational ability; capability to remain calm and resourceful under pressure while handling diverse, high-priority requests.

Why Join Us?

With opportunities available in Los Angeles, Beverly Hills, and West Hollywood, this is a unique chance to blend high-end hospitality with meaningful healthcare service in Southern California's most dynamic premier communities. If you thrive in an environment where no two days are the same and possess a passion for helping global communities feel at home, we have a place for you.

We are an equal opportunity employer and value diversity at our company.


Pay Details: $27.71 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.