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Patient Service Associate Jobs in California (NOW HIRING)

Palomar Health

Patient Dining Associate

Escondido, CA · On-site

$17.75 - $22.50/hr

Requisition ID 42029 Department Food Services Location Escondido, California Union CHEU Salary ... Responsible for patient food service on assigned units, e.g., menu selections, tray assembly, tray ...

Adecco

Patient Service Coordinator

Los Angeles, CA

$27.71/hr

Patient Service Coordinator (International & VIP Concierge) Locations: Los Angeles, CA | Beverly ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Palomar Health

Patient Dining Associate

Escondido, CA · On-site

$17.75 - $22.50/hr

Requisition ID 42028 Department Food Services Location Escondido, California Union CHEU Salary ... Responsible for patient food service on assigned units, e.g., menu selections, tray assembly, tray ...

H-Wave

Virtual Patient Care Associate

Huntington Beach, CA · On-site +1

$25 - $26/hr

The Opportunity H-Wave is seeking a motivated and detail-oriented Virtual Patient Care Associate to ... Ensures exceptional customer service is provided to each patient resulting in positive patient ...

H-Wave

Virtual Patient Care Associate

Huntington Beach, CA · Hybrid

$25 - $26/hr

... Care Associate to join our Operations team. This is a hybrid position requiring both on-site and ... Ensures exceptional customer service is provided to each patient resulting in positive patient ...

Breg, Inc.

Patient Service Representative I

Irvine, CA

$18.75 - $24/hr

We are currently seeking an Patient Service Representative I in Orange County, CA. If you thrive in ... Associates degree in a Healthcare-related field, completion of an approved healthcare certification ...

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in California

Patient Service Associate information

See California salary details

$12

$18

$24

How much do patient service associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient service associate in California is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.38 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in California? The most popular types of Patient Service jobs in California are:
What cities in California are hiring for Patient Service Associate jobs? Cities in California with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,911 per year, or $18.7 per hour.

Patient Services Associate II

Pacific Central Coast Health Center

Templeton, CA

$25 - $34.33/hr

Full-time

Posted 6 days ago

Job description


Job Summary and Responsibilities

As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations through diverse engagements.
Every day, you will expertly manage phone customer service, distribute communications, and handle patient information like demographics, insurance verification, and appointment scheduling. You'll also process referrals, authorizations, pre-registrations, and other clerical tasks, adapting to clinic needs while responsibly handling sensitive data.
To be successful in this role, you will possess exceptional communication, meticulous attention to detail, strong organizational skills, and system proficiency. Your proactive service, adaptability, and responsible handling of information are crucial for patient care and clinic goals.

  • Consistently demonstrates customer service expectations.
  • Consistently makes eye contact and smiles.
  • Demonstrates active listening with positive can do attitude.
  • Consistently respectful, concerned, and shows empathy.
  • Uses scripted greeting. "Thank you for choosing (Clinic) this is (your name) how can I help you"
  • Uses scripted closing at every interaction. "Is there anything else I can do for you" Over the phone and as patients leave the clinic.
Job Requirements

Required

  • One (1) year experience as a PSA I or
  • equivalent experience
  • Medical terminology class completion or equivalent experience
Where You'll Work

Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.

One Community. One Mission. One California 


Pay Range
$25.00 - $34.33 /hour

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