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Patient Service Associate Jobs in California (NOW HIRING)

Breg, Inc.

Patient Service Representative I

Irvine, CA

$18.75 - $24/hr

We are currently seeking an Patient Service Representative I in Orange County, CA. If you thrive in ... Associates degree in a Healthcare-related field, completion of an approved healthcare certification ...

Breg

Patient Service Representative I

Irvine, CA

$18.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

We are currently seeking an Patient Service Representative I in Orange County, CA. If you thrive in ... Associates degree in a Healthcare-related field, completion of an approved healthcare certification ...

Breg

Patient Service Representative I

Irvine, CA · On-site

$18.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

We are currently seeking an Patient Service Representative I in Orange County, CA. If you thrive in ... Associates degree in a Healthcare-related field, completion of an approved healthcare certification ...

Breg

Patient Service Representative I

Irvine, CA · On-site

$18.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

We are currently seeking an Patient Service Representative I in Orange County, CA. If you thrive in ... Associates degree in a Healthcare-related field, completion of an approved healthcare certification ...

Trinityhealth

$15.40 - $19.28/hr

  • Medical

Patient rooms and non-patient care areas, floor mopping, cleaning and buffing utilizing necessary ... The Lead Service Associate demonstrates behavior consistent with the operating principles of Loyola ...

Trinity Health

$15.40 - $19.28/hr

  • Medical

Patient rooms and non-patient care areas, floor mopping, cleaning and buffing utilizing necessary ... The Lead Service Associate demonstrates behavior consistent with the operating principles of Loyola ...

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Patient Service Associate information

See California salary details

$12

$18

$24

How much do patient service associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for patient service associate in California is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.38 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in California?

The most popular types of Patient Service jobs in California are:

What cities in California are hiring for Patient Service Associate jobs?

Cities in California with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,911 per year, or $18.7 per hour.

Patient Service Representative

Community Health Systems, Inc.

Moreno Valley, CA

$18.25 - $23.25/hr

Full-time

Medical

Posted yesterday

New

Community Health Systems rating

6.9

Company rating: 6.9 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

458th of 887 rated healthcare providers

Job description

JOB SUMMARY:

Reports directly to the Clinic Administrator (CA) and is responsible for providing pleasant customer service while interviewing, screening and assisting patients with issues and concerns, such as but not limited to completing applications, determining their ability to pay, assessing insurance needs and enrolling them with the appropriate insurance/plan provider(s).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Upholds and supports the mission, philosophy, objectives, policies and ethics of Community Health Systems, Inc. (CHSI).
  • Responsible for participating in quality improvement projects/activities and accountable for quality and PCMH.
  • Provides health insurance benefit information and assists patients and families in applying for health insurance benefits.
  • Conduct a confidential interview with patients and families to compile information on financial standings against current Federal Poverty Guidelines (FPG) for eligibility in applying for Sliding Fee Scale (SFS) program.
  • Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in electronic medical record.
  • Complies with federal and local laws in ensuring patient privacy.
  • Informs patients and families of services provided by CHSI.
  • Collects payment from patients, applies payments and adjustments to patient account(s) and reconciles daily cash reports.
  • Track and prepare reports for management concerning visits with patients
  • Serve as a liaison between patients, family services, and insurance companies.
  • Follow-up with families to ensure they receive benefits and return to the clinics for healthcare needs.
  • Will work closely with the Outreach Department.
  • Perform all other duties as directed either formally or informally, verbally or in writing.

SUPERVISORY RESPONSIBILITIES:


There are no current supervisory duties required.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bilingual (English/Spanish) preferred.
  • A high standard of professionalism and professional ethics and conduct is expected in speech, manner, attitude and appearance at all times.
  • Possess strong interpersonal skills and ability to work well with others.
  • Ability to deal effectively with changing situations and stressful environment.
  • Knowledge of current insurance programs for low-income, underinsured individuals and families. Ability to seek out other insurance programs that will serve the patients in the community.
  • Ability to read and interpret documents such as tax forms, immigration paperwork, etc. Possess basic mathematical skills (i.e. percentages and fractions).
  • Strong computer skills, with proficiency in Microsoft Office.
  • Possess strong customer service skills in both written and verbal communication, with the ability to interact and negotiate with co-workers, management, vendors and others as necessary.
  • Ability to perform tasks related to physical activity to complete the responsibilities of the position.

EXPERIENCE AND EDUCATION:

  • High School Diploma or GED required
  • Associate's degree (A.A.) or equivalent from two-year college or technical school; OR 2+ years related experience and/or training; OR equivalent combination of education and experience.
  • Certified Enrollment Counselor (CEC) required (within 90 days of hire dependent on training availability)

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