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Patient Service Associate Jobs in Alberta (NOW HIRING)

Alberta Health Services

Food Service I

Edmonton, AB · On-site

CA$22.05 - CA$23.69/hr

Provide patient meal delivery and pick up. Order and put away unit supplies. Safely operate and clean industrial food service equipment. Adhere to safety, sanitation, and food preparation standards ...

Alberta Health Services

Food Service I

Calgary, AB

CA$22.05 - CA$23.69/hr

Provide patient meal delivery and pick up. Order and put away unit supplies. Safely operate and clean industrial food service equipment. Adhere to safety, sanitation, and food preparation standards ...

Smiil Heights

Part-Time Associate Dentist

Calgary, AB · On-site

CA$1.0K - CA$2.0K/day

We are seeking a Part-Time Associate Dentist to provide dental services to our established hygiene patient base. This role is ideal for a dentist who values conservative treatment planning ...

Essilor

Associate Optometrist

Calgary, AB

Conveys a 100% commitment to providing excellent Patient/Customer Service through delivering and ... Coaches Associate Doctors on clinical protocols (Audits charts as appropriate). * Communicates ...

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Patient Service Associate information

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How much do patient service associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for patient service associate in Alberta is $16.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in Alberta? The most popular types of Patient Service jobs in Alberta are:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,842 per year, or $16.3 per hour.

Food Service I

Alberta Health Services

Edmonton, AB • On-site

CA$22.05 - CA$23.69/hr

Other

Re-posted 8 days ago

Job description

Your Opportunity:

Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference. With Alberta Health Services (AHS), you can have all of that and more. As a dedicated member of the Nutrition Food Service (NFS) team, you have the opportunity to make a significant impact by providing nutritious, healthy, high-quality meal service to patients, residents, staff, visitors and the community. This Casual position is located at the Alberta Hospital Edmonton and will be accountable for performing a variety of tasks to ensure a quality patient, resident and customer experience. Under the general supervision of a NFS Supervisor, you will use your customer service, teamwork and organizational skills to independently to prepare, handle, portion and package food and beverages. Assemble trays in the kitchen and/or serve meals in a dining room setting. Provide patient meal delivery and pick up. Order and put away unit supplies. Safely operate and clean industrial food service equipment. Adhere to safety, sanitation, and food preparation standards in accordance with AHS policies and guidelines. Complete cash handling duties in the retail setting if applicable to role. Complete other food service duties as assigned. The successful candidate will be able to work independently in a fast-paced environment with speed and accuracy. Work under pressure in high stress situations. Communicate effectively with patients, co-workers, and other hospital departments. Demonstrate critical thinking skills and initiative. Work as an effective, professional team member. Demonstrate a patient first approach as outlined in the AHS Foundational Strategies. Perform basic math functions to measure out food portions.

Description:

As a Food Service I, you will be responsible for performing a variety of routine tasks associated with basic food preparation in accordance with AHS standards and procedures. Your typical duties may include packaging and portioning food items, preparing food according to set guidelines and menus, serving meals to patients and customers and cleaning and sanitizing equipment, dishes, tables and serving areas.

  • Classification: Food Service I
  • Union: AUPE GSS
  • Unit and Program: Patient Food Services
  • Primary Location: Alberta Hospital Edmonton
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 0.00
  • Posting End Date: 31-JUL-2026
  • Employee Class: Casual/Relief
  • Date Available: 10-AUG-2026
  • Hours per Shift: Varies
  • Length of Shift in weeks: Varies
  • Shifts per cycle: Varies
  • Shift Pattern: Days, Evenings, Weekends, On Call
  • Days Off: Other
  • Minimum Salary: $22.05
  • Maximum Salary: $23.69
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Completion of Grade 10 or equivalent. Physically capable to lift food, supplies and equipment up to 46lbs and must be able to push/pull meal carts up to 250lbs. This position requires you to walk and stand on your feet for the duration of your shift.

Additional Required Qualifications:

Basic knowledge of and experience with computer applications. All new employees must be able to attend a 2-day Patient Food Service New Employee Orientation followed by an onsite orientation shift. To ensure your skills and qualifications are fully considered, please include sufficient resume details in your application that clearly address the required and preferred qualifications, or attach a comprehensive resume containing this information.

Preferred Qualifications:

1 year of customer service experience. 1 year of food service experience. Experience in a hospital or long-term care environment. Experience in a food service department within a hospital or long-term care environment.

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