ZipRecruiter

Log In

1

Patient Service Associate Jobs in Alberta (NOW HIRING)

Alberta Health Services

Food Service I

Calgary, AB

CA$22.05 - CA$23.69/hr

Provide patient meal delivery and pick up. Order and put away unit supplies. Safely operate and clean industrial food service equipment. Adhere to safety, sanitation, and food preparation standards ...

Smiil Heights

Part-Time Associate Dentist

Calgary, AB · On-site

CA$1.0K - CA$2.0K/day

We are seeking a Part-Time Associate Dentist to provide dental services to our established hygiene patient base. This role is ideal for a dentist who values conservative treatment planning ...

Walmart

Over-the-Counter Associate

Whitecourt, AB · On-site

CA$16.15/hr

... customer service by adhering to the Basic Beliefs and values of Wal-Mart. What you'll do... 1. ... patient confidentiality and follow all practices consistent with the Privacy Act. 2. Maximizing ...

Walmart

Part-time Over-the-Counter Associate

Stettler, AB · On-site

CA$16.15/hr

... customer service by adhering to the Basic Beliefs and values of Wal-Mart. What you'll do... 1. ... patient confidentiality and follow all practices consistent with the Privacy Act. 2. Maximizing ...

next page

Showing results 1-20

All JobsPatient Service Associate JobsPatient Service Associate Jobs in Alberta

Patient Service Associate information

See Alberta salary details

$11

$16

$19

How much do patient service associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for patient service associate in Alberta is $16.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

A Patient Service Associate (PSA) or Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires minimal prior experience and provides exposure to medical environments. The position typically involves administrative tasks, patient interaction, and basic clinical support, making it suitable for those starting a healthcare career. Certification or training in medical assisting can enhance job prospects and advancement opportunities.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often work in clinics or hospitals and need strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the most chill healthcare job?

A Patient Service Associate role is generally considered a relatively low-stress healthcare job, involving administrative tasks like scheduling, patient check-in, and insurance processing. It typically requires good communication skills and attention to detail, with standard working hours and minimal physical demands compared to clinical roles.

What are the responsibilities of a patient care associate?

A patient service associate is responsible for assisting patients with check-in and check-out processes, scheduling appointments, updating medical records, and providing administrative support in healthcare settings. They often communicate with patients, healthcare providers, and insurance companies, requiring strong organizational and communication skills.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in Alberta? The most popular types of Patient Service jobs in Alberta are:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,842 per year, or $16.3 per hour.
Food Service I

Food Service I

Alberta Health Services

Calgary, AB

CA$22.05 - CA$23.69/hr

Other

Posted 14 days ago

Job description

Your Opportunity:

Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference. As a dedicated member of the Nutrition Food Service (NFS) team, you could make a significant impact by providing nutritious, healthy, high quality meal service to patients, residents, staff, visitors, and the community. This casual position is located at High River General Hospital. You will be accountable for performing a variety of tasks to ensure a quality patient, resident, and customer experience. Under the general supervision of a Food Services Supervisor, you will use your customer service, teamwork and organizational skills to independently: Prepare, handle, portion and package food and beverages. Assemble trays in the kitchen and/or serve meals in a dining room setting. Provide patient meal delivery and pick up. Order and put away unit supplies. Safely operate and clean industrial food service equipment. Adhere to safety, sanitation, and food preparation standards in accordance with AHS policies and guidelines. The successful candidate will be able to: Work independently in a fast-paced environment with speed and accuracy. Work under pressure in high stress situations. Communicate effectively in English with patients, co-workers, and other hospital departments. Demonstrate critical thinking skills and initiative. Work as an effective, professional team member. Demonstrate a patient first approach as outlined in the AHS Foundational Strategies. Perform basic math functions to measure out food portions. Please note this position is located in High River; it is approximately 68 kilometres south of Calgary. The cinematic Town of High River (population approx. 13,600) sprawling along the Highwood River and its diverse surrounds have provided the backdrop for various films and TV shows including Superman II, Moondance Alexander, and Heartland.

Description:

As a Food Service I, you will be responsible for performing a variety of routine tasks associated with basic food preparation in accordance with AHS standards and procedures. Your typical duties may include packaging and portioning food items, preparing food according to set guidelines and menus, serving meals to patients and customers and cleaning and sanitizing equipment, dishes, tables and serving areas.

  • Classification: Food Service I
  • Union: AUPE GSS
  • Unit and Program: Food, Laundry, Environmental Services
  • Primary Location: High River
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 0.00
  • Posting End Date: 04-SEP-2026
  • Employee Class: Casual/Relief
  • Date Available: 14-SEP-2026
  • Hours per Shift: Varies
  • Length of Shift in weeks: Varies
  • Shifts per cycle: Varies
  • Shift Pattern: Days, Evenings, Weekends
  • Days Off: Other
  • Minimum Salary: $22.05
  • Maximum Salary: $23.69
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Completion of Grade 10 or equivalent. Physically capable to lift food, supplies and equipment up to 46lbs and must be able to push/pull meal carts up to 250lbs. This position requires you to walk and stand on your feet for the duration of your shift.

Additional Required Qualifications:

Basic knowledge of and experience with computer applications. All new employees must be able to attend 1-2 days of Patient Food Services new employee orientation. Applications with a completed job profile and/or resume will be considered.

Preferred Qualifications:

1 year of customer service experience. 1 year of food service experience. Experience in a hospital or long-term care environment. Experience with inventory management; receiving deliveries, managing expiry dates, and minimizing waste while utilizing "First In - First Out" procedures. Experience with Commercial Food Service Equipment. Food Safe Certification or equivalent. WHMIS training.

Apply