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Patient Service Associate Jobs in Alberta (NOW HIRING)

... services they are entitled to (medication reviews, injections etc.) to meet specific patient needs ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

(CAN)Staff Pharmacist

Edmonton, AB

CA$41.60 - CA$55.90/hr

... services they are entitled to (medication reviews, injections etc.) to meet specific patient needs ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

(CAN) Pharmacy Manager

Camrose, AB

CA$57.60 - CA$77.40/hr

... associates and OTC. Execute all programs assigned to the Pharmacy by the Prof Services team ... Ensure excellent patient experience, locate merchandise on the sales floor. Establish and develop a ...

... services they are entitled to (medication reviews, injections etc.) to meet specific patient needs ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

... services they are entitled to (medication reviews, injections etc.) to meet specific patient needs ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

(CAN) Staff Pharmacist

Camrose, AB · On-site

CA$48 - CA$64.50/hr

... services they are entitled to (medication reviews, injections etc.) to meet specific patient needs ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

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Patient Service Associate information

See Alberta salary details

$11

$16

$19

How much do patient service associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for patient service associate in Alberta is $16.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

A Patient Service Associate (PSA) or Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires minimal prior experience and provides exposure to medical environments. The position typically involves administrative tasks, patient interaction, and basic clinical support, making it suitable for those starting a healthcare career. Certification or training in medical assisting can enhance job prospects and advancement opportunities.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often work in clinics or hospitals and need strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the most chill healthcare job?

A Patient Service Associate role is generally considered a relatively low-stress healthcare job, involving administrative tasks like scheduling, patient check-in, and insurance processing. It typically requires good communication skills and attention to detail, with standard working hours and minimal physical demands compared to clinical roles.

What are the responsibilities of a patient care associate?

A patient service associate is responsible for assisting patients with check-in and check-out processes, scheduling appointments, updating medical records, and providing administrative support in healthcare settings. They often communicate with patients, healthcare providers, and insurance companies, requiring strong organizational and communication skills.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in Alberta? The most popular types of Patient Service jobs in Alberta are:
Infographic showing various Patient Service Associate job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,842 per year, or $16.3 per hour.
Associate Veterinarian - Noll Veterinary Hospital

Associate Veterinarian - Noll Veterinary Hospital

PetVet Care Centers

Calgary, AB

CA$125K - CA$155K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


PetVet Care Centers rating

5.4

Company rating: 5.4 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

39th of 52 rated veterinary


Job description

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

  • Local autonomy with national support
  • Career mobility and development opportunities
  • A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.


Position Overview

We are seeking a compassionate and skilled Associate Veterinarian to join our team. The ideal candidate will be passionate about providing high-quality veterinary care and possess excellent communication skills to build lasting relationships with our clients. You will work alongside a team of experienced veterinarians, technicians, and support staff and will work closely with the Hospital Manager and Regional Manager.

Noll Veterinary Hospital in Springfield, OH, is a full-service hospital that offers a wide range of comprehensive veterinary services to keep your pets in great health, from wellness exams and vaccinations to dental care, internal medicine, and surgery. As a well-established animal hospital serving the community of Springfield Ohio for over 40 years, we are dedicated to providing high-quality care to our patients and their families. We are prepared to welcome, mentor & support a new graduate or internship trained veterinarian with a variety of cases that go beyond preventative care! You will be challenged daily & grow your skills as a veterinarian.

Why Join Us:

  • We offer a variety of services in addition to preventative care, including Surgery, Dentistry, Ultrasound, Laser Therapy & Emergency and Critical Care.
  • Our veterinarians have the autonomy to practice with clinical freedom.
  • Our team is made up of passionate and experienced staff members who are dedicated to providing the best possible care for our patients.
  • As a full-service animal hospital that welcomes both emergency treatment cases as well as pet patients in need of routine medical, surgical, and dental care, you will see a diverse caseload making every day different and giving a new graduate the chance to quickly build their skills, or an experienced Veterinarian the opportunity to continue to grow.
  • Springfield, Ohio is a growing city with great restaurants, multiple music venues, a large farmers market, local breweries and plenty of options for outdoor adventure. It is also less than 1 hour from both Columbus, and Dayton, and just 90 minutes from Cincinnati.

What We Offer:

  • Base salary: $125,000 - $155,000
  • Signing, retention and relocation packages up to $100,000
  • TN Visa assistance
  • Paid time off and holidays
  • 4-day work weeks
  • No on-call, limited weekends
  • Competitive salary and production bonus - no negative accrual option available
  • Medical, dental, and vision insurance
  • Paid Parental Leave (birth, adoption, foster)
  • 401(k) with discretionary contribution
  • Team Member Pet Discounts
  • Emotional wellbeing support — including Calm app access and 24/7 EAP
  • CE stipends and career development resources
  • Grant Circle — a relief fund for team members facing personal hardship
  • Local hospital culture backed by national resources

Ready to take the next step? Apply today! For questions or to connect directly, please email your resume to Lindsay Aimar at laimar@petvetcarecenters.com

Key Responsibilities

  • Comprehensive patient exams and medical work-ups
  • Client communication and education
  • Performing diagnostic procedures and surgery
  • Maintaining accurate medical records
  • Pharmacy duties such as prescribing medications to patients and following controlled substance protocols
  • Promote teamwork and staff efficiency
  • Work with the Hospital Manager on weekly priorities and expectations
  • Evaluate and monitor protocols for the daily running of the hospital from intake to discharge
  • Monitor cases in the hospital and attend daily rounds when possible to be sure the highest standards are being upheld
  • Participate in practice management updates and training at all levels
  • Performs other duties as assigned by Management.

Qualifications (Required)

  • Veterinarian degree (DVM) from an accredited college or university
  • Current State Veterinary License
  • DEA registration must be obtained and maintained
  • 1+ years of experience in a veterinary practice
  • Strong diagnostic and clinical skills.
  • Excellent surgical and dental skills.
  • Ability to work well in a team-oriented environment.
  • Exceptional interpersonal and communication skills.
  • Commitment to providing compassionate and high-quality veterinary care.
  • Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
  • Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
  • Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
  • May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
  • Some tasks involve the periodic performance of moderately physically demanding work.
  • Position does require the ability to lift up to 50 pounds.

Preferred Skills (Nice to Have)

  • Clinical Knowledge and Skills: Demonstrate clinical knowledge and skill in examining and assessing animals. Perform cardiovascular, respiratory, orthopedic, neurological and other necessary examinations. Diagnosis and prescribe appropriate treatment.
  • Problem-Solving: Ability to develop solutions to challenges relating to the management of a high-quality veterinary hospital.
  • Communication Skills: Demonstrate effective communication of diagnostic and therapeutic options to clients. Display effective communication with internal medical and hospital staff.
  • Professionalism: Work as part of a high-quality, professional veterinary team with the ability to provide and receive appropriate constructive criticism, suggestions, and feedback.
  • Business Acumen: Ability to understand the management and finances of the veterinary hospital practice.
  • Ethics: Knowledge and understanding of ethical principles that guide decisions affecting patients.
  • Commitment to Continuing Education: Commitment to utilize available resources of continuing education and to facilitate learning of others.
Pay Range
$125,000—$155,000 USD

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.


What PetVet Care Centers employees say

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About PetVet Care Centers

Sourced by ZipRecruiter

PetVet Care Centers, based in Westport, CT, US, is a leading player in the veterinary services industry. The company operates a network of over 350 general, specialty, and emergency hospitals across the United States, making it a central fixture in the field of animal health care. Established with a mission to provide the best possible care to the patients while supporting the people who provide that care, PetVet Care Centers continues to uphold this mission by providing comprehensive, quality medical services to pets. The company has achieved significant growth since its inception, standing as an industry pioneer by virtue of its commitment to advanced veterinary services and superior patient care.

Company size

51 - 200 Employees

Headquarters location

Westport, CT, US

Year founded

2012

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