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Patient Service Associate Jobs in Alberta (NOW HIRING)

... patient and customer has the best experience in every Clearly every time. The role of Sales ... High School Diploma or GED * 1+ years experience in retail or customer service * Familiarity with ...

AB · On-site

$16/hr

You'll bring warmth, energy, and world-class guest service to every visit while supporting a smooth ... Engage in a friendly, patient, and festive manner with children, families, guests, staff, and ...

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Patient Service Associate information

See Alberta salary details

$11

$16

$19

How much do patient service associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for patient service associate in Alberta is $16.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Alberta?

The most popular types of Patient Service jobs in Alberta are:

Infographic showing various Patient Service Associate job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,842 per year, or $16.3 per hour.

Sales Associate

Calgary, AB • On-site

Essilor
Manufacturing • 10K+ employees

Part-time

Medical, Retirement, PTO

Re-posted 23 days ago


EssilorLuxottica rating

7.1

Company rating: 7.1 out of 10

Based on 299 frontline employees who took The Breakroom Quiz


Job description

Requisition ID: 944389 
Store #: 00R115 FE Calgary 
Position:Casual Part-Time
Total Rewards: Benefits/Incentive Information

At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.

When you join For Eyes, you are starting a career with endless possibilities for growth. We strive for continuous improvement and ways to collaborate to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to grow.

For Eyes is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION 

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every Clearly every time. The role of Sales Associate helps establish Clearly the premier destination for all vision needs in your  community.

MAJOR DUTIES & RESPONSIBILITIES 

  • Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
  • Utilizes optical prescription to recommend specific lenses and lens coatings.
  • Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
  • Conducts measurements using appropriate optical tools and consults with Optician as needed.
  • Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff.
  • Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
  • Helps foster an inclusive culture by treating customers and colleagues with respect

BASIC QUALIFICATIONS 

  • High School Diploma or GED
  • 1+ years experience in retail or customer service
  • Familiarity with point of sale systems, computers & calculators with basic phone and math skills
  • Embrace new technology & change with high level of accuracy
  • Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals
  • Strong communication skills (both oral and written)
  • Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.


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