ZipRecruiter

Log In

1

Patient Service Associate Jobs in Alberta (NOW HIRING)

Walmart

(CAN) Over-the-Counter Associate

Camrose, AB · On-site

CA$16.15/hr

... customer service by adhering to the Basic Beliefs and values of Wal-Mart. What you'll do... 1. ... patient confidentiality and follow all practices consistent with the Privacy Act. 2. Maximizing ...

Essilor

Sales Associate LensCrafters

Edmonton, AB

... patient and customer has the best experience in every LensCrafters every time. The role of Sales ... High School Diploma or GED * 1+ years experience in retail or customer service * Familiarity with ...

Essilor

Sales Associate LensCrafters

Red Deer, AB

... patient and customer has the best experience in every LensCrafters every time. The role of Sales ... High School Diploma or GED * 1+ years experience in retail or customer service * Familiarity with ...

Essilor

Sales Associate LensCrafters

Calgary, AB

... patient and customer has the best experience in every LensCrafters every time. The role of Sales ... High School Diploma or GED * 1+ years experience in retail or customer service * Familiarity with ...

next page

Showing results 1-20

All JobsPatient Service Associate JobsPatient Service Associate Jobs in Alberta

Patient Service Associate information

See Alberta salary details

$11

$16

$19

How much do patient service associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for patient service associate in Alberta is $16.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

A Patient Service Associate (PSA) or Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires minimal prior experience and provides exposure to medical environments. The position typically involves administrative tasks, patient interaction, and basic clinical support, making it suitable for those starting a healthcare career. Certification or training in medical assisting can enhance job prospects and advancement opportunities.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often work in clinics or hospitals and need strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the most chill healthcare job?

A Patient Service Associate role is generally considered a relatively low-stress healthcare job, involving administrative tasks like scheduling, patient check-in, and insurance processing. It typically requires good communication skills and attention to detail, with standard working hours and minimal physical demands compared to clinical roles.

What are the responsibilities of a patient care associate?

A patient service associate is responsible for assisting patients with check-in and check-out processes, scheduling appointments, updating medical records, and providing administrative support in healthcare settings. They often communicate with patients, healthcare providers, and insurance companies, requiring strong organizational and communication skills.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in Alberta? The most popular types of Patient Service jobs in Alberta are:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,842 per year, or $16.3 per hour.
(CAN) Over-the-Counter Associate

(CAN) Over-the-Counter Associate

Walmart

Sylvan Lake, AB

CA$16.15/hr

Part-time

Re-posted 16 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,045 frontline employees who took The Breakroom Quiz

24th of 39 rated national retailers

Job description

Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.What you'll do...

1. Maintaining patient confidentiality and follow all practices consistent with the Privacy Act.

2. Maximizing department sales and profit with direction from the Pharmacy Manager.

3. Rotating stock and checking for expired products.

4. Zoning the department.

5. Following proper procedures for: Ordering, clearance, markups/markdowns, and signing/flagging/pricing/labels.

6. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.

7. Maintaining zero pricing errors (i.e. Scanning Credibility Program).

8. Calibration of equipment used in the prescription filling process.

The minimum rate of pay for this position starts from $16.15.

Le taux horaire minimum pour ce poste debute a 16.15.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

3420 47Th Ave, Sylvan Lake, AB T4S 0B6, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
  • Find Jobs

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Walmart logo

About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

FacebookTwitter

View All Walmart Jobs

Apply