ZipRecruiter

Log In

1

Patient Service Associate Jobs in Medford, OR (NOW HIRING)

Asante

Patient Access Representative 1

Ashland, OR · On-site

$18.09 - $24.88/hr

This role assumes the responsibility for successful financial outcomes of all patient services ... Certified Healthcare Access Associate through the National Association of Healthcare Access ...

Asante

Patient Access Representative 1

Ashland, OR · On-site

$18.09 - $24.88/hr

This role assumes the responsibility for successful financial outcomes of all patient services ... Associate's degree in business, healthcare, or related field-preferred Total Rewards We offer a ...

Upstream Rehabilitation

Patient Care Coordinator

Medford, OR · On-site

$18.25 - $24/hr

Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators ... Constantly communicates with associates, must be able to hear and speak to accurately exchange ...

Upstream Rehabilitation

Patient Care Coordinator

Medford, OR · On-site

$18.25 - $24/hr

Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators ... Constantly communicates with associates, must be able to hear and speak to accurately exchange ...

Petco

Associate Veterinarian

Medford, OR · On-site

... service Veterinary Care. All hospital partners are responsible for performing duties in a way that creates an environment in which: * the patient's needs always come first; * every team member ...

next page

Showing results 1-20

All JobsPatient Service Associate JobsPatient Service Associate Jobs in Medford, OR

Patient Service Associate information

See Medford, OR salary details

$13

$19

$25

How much do patient service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient service associate in Medford, OR is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.49 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs

What cities near Medford, OR are hiring for Patient Service Associate jobs?

Cities near Medford, OR with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Medford, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,965 per year, or $19.7 per hour.

Patient Access Representative 1

Asante

Ashland, OR • On-site

$18.09 - $24.88/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Description

Additional Position Details: FTE: 0.600000 | 24 hours per week | Part Time | Variable Hours/Variable Days

Starting Wage: $18.09-$24.88 per hour, depending on experience

Position Summary

The Emergency Department Patient Access Representative (PAR) provides customer-service coverage in emergency department locations of Asante. This role assumes the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Supervisor, this position performs imperative duties, including but not limited to appointment scheduling, registration, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and point-of-service collections, while maintaining patient relations, customer satisfaction and Asante’s financial solvency. This role is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients.

Position Requirements 
  • Previous patient registration experience - OR - related customer service, administrative, and/or data entry experience is required
  • High School Diploma, GED or equivalent experience demonstrating the ability to effectively communicate as required for the position is required

Preferred Certifications/Education

  • CHAA: Certified Healthcare Access Associate through the National Association of Healthcare Access Management- preferred 
  • Associate's degree in business, healthcare, or related field-preferred
Total Rewards

We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including:

  • Competitive Pay: Hourly and salaried positions earn market-based compensation. 
  • Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire.
  • Retirement Savings: Employer-sponsored retirement plan with company contribution and match.
  • Paid Time Off: Generous ETO for part-time and above employees.
  • Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program
  • Additional Benefits: Life insurance, disability coverage, and employee assistance programs.

At Asante, we are guided by our values:

Excellence - Respect - Honesty - Service - Teamwork

Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to employing and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.

Asante logo

About Asante

Sourced by ZipRecruiter

As the largest healthcare provider in nine counties, Asante provides comprehensive medical care to more than 600,000 people throughout southern Oregon and northern California. At Asante, our top priority is you. We believe each person must be treated with compassion, dignity, honesty and skill. Our 6,347 employees work together to make this ideal a reality, supported by new technology, modern facilities, and a common purpose of healing and hope. Asante is based in Medford, Oregon, and governed by a board of directors composed of local volunteers and physicians. Board members give their time to ensure that the people of nine Southern Oregon and Northern California counties receive high-quality health care services provided with compassion. All decisions are made by people who live and work in our community.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Medford, OR, US

Year founded

1995

View All Asante Jobs

Apply