ZipRecruiter

Log In

1

Patient Service Manager Jobs in Oregon (NOW HIRING)

ZOLL LifeVest

Patient Service Representative

Coos Bay, OR · On-site

$16.50 - $21/hr

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

Stcharles

Patient Service Representative

Bend, OR · On-site

$21.30 - $27.69/hr

Patient Access Services DATE LAST REVIEWED: August 2025 OUR VISION: Creating America's healthiest ... This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES:

Super Care, LLC

Patient Service Technician

Roseburg, OR · On-site

$16.75 - $23/hr

Under the general supervision of the Branch Manager, The Patient Service Technician is responsible for the delivery, set-up, patient education, and pick-up of Durable Medical Equipment. Patient ...

next page

Showing results 1-20

All JobsPatient Service JobsPatient Service Manager JobsPatient Service Manager Jobs in Oregon

Patient Service Manager information

See Oregon salary details

$31.7K

$69.9K

$118.4K

How much do patient service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for patient service manager in Oregon is $69,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $83,500.00 per year, depending on experience, location, and employer.

How does a patient service manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

What does a patient service manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

How hard is it to become a patient service manager?

Becoming a patient service manager typically requires a combination of relevant experience in healthcare or customer service, often 3-5 years, and a relevant educational background such as a bachelor's degree in healthcare administration or a related field. Strong communication, organizational skills, and familiarity with healthcare management software are also important; some roles may require certification in healthcare management or related areas.

What are the key skills and qualifications needed to thrive as a patient service manager?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.

What are the most commonly searched types of Patient Service jobs in Oregon?

The most popular types of Patient Service jobs in Oregon are:

Patient Service Manager jobs near you
Infographic showing various Patient Service Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $69,870 per year, or $33.6 per hour.

Patient Service Representative

St. Charles Health System

Redmond, OR • On-site

$21.30 - $27.69/hr

Part-time

Re-posted 8 days ago

St. Charles Health System rating

7.2

Company rating: 7.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Pay range: $21.30 - $27.69
Relief Deifferential: %15
Surgical Specialists - Remote/Hybrid Redmond, Oregon
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Patient Service Representative 1
REPORTS TO POSITION: Clinic Supervisor/Manager
DEPARTMENT: St. Charles Medical Group
DATE LAST REVIEWED: January 2025
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY: The Patient Service Representative (PSR) position is staffed throughout all St Charles Health System ambulatory outpatient service lines and specialties, located throughout the Central Oregon tri-county area.
POSITION OVERVIEW: The Patient Service Representative acts as liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. PSRs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care.
This position does not directly manage any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Patient Scheduling
  • Accurately schedules appointments based on department scheduling guidelines, maximizing patient access and provider utilization.
  • Uses electronic health system to maintain department appointment requests, waitlist and follow up reports.

Pre-Arrival and Financial Clearance
  • Performs real time eligibility (RTE) for insurance benefits.
  • Uses RTE information to accurately route scheduling requests or schedule appointments.
  • Ensures authorization is linked to all appointments at the time of check in.
  • Reconciles daily schedules with appointment reports.
  • Responsible for addressing registration related work queue items that require resolution prior to encounter closure.

Patient Registration
  • Responsible for accurately recording patient demographics, insurance and billing information at the time of scheduling, check in, and check out.
  • Courteously and confidently requests appropriate patient payments from patients/guardians. Accurately process all payment types (copays, co-insurance, prepayment, deductible, self-pay balances) and completes daily deposits and batch reports.
  • At the time of check out, provides patient with printed After Visit Summary upon request, schedules follow up visits as needed, collects any copay that remains due for the day's services.

Clinic Daily Operations
  • Maintains patient access related departmental files, programs and lists.
  • Performs daily readiness activities such as turning on computers, equipment, kiosks, readying patient waiting areas and check in areas, ensuring supplies are fully stocked.
  • Assists with processing and resolving incoming and outgoing electronic and telephone messages, worklist entries and basic work queue items within the electronic health record in accordance with established protocols.
  • Responsible for entry level support and knowledge of document collection and distribution, locating and distributing patient documents and information to appropriate staff members.
  • Faxing, scanning, indexing medical records into document management system.
  • Opening and distributing incoming communications (mail, paper and electronic faxes).

Customer Service
  • Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
  • Supports the vision, mission, and values of the organization in all respects.
  • Provides direction and assistance to patients as needed.
  • Faciltates scheduling of, or arranges for interpretive services for patients as needed.
  • Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
  • Provides and maintains a safe environment for caregivers, patients, and guests.
  • Supports the onboarding process of new caregivers to the department.
  • Conducts all activities with the highest standards of professionalism and confidentiality.
  • Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
  • May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION:
Required: High school diploma or GED.
Preferred: N/A
LICENSURE/CERTIFICATION/REGISTRATION:
Required: Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.
Preferred: N/A
EXPERIENCE:
Required: N/A
Preferred: One year of clerical support in a healthcare setting or related experience. Basic medical terminology.
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Communication/Interpersonal
Ability to work as part of a Care Team with providers and clinical staff.
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.
Strong team working and collaborative skills.
Organizational
Ability to multi-task and work independently.
Attention to detail.
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
Mathematical Skills:
Performs basic math (add, subtract, multiply and divide) calculations.
Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation).
Language Skills:
Read, write, speak, and understand English.
Computer
Basic to intermediate ability and experience in computer applications, specifically electronic medical records system, and MS Office.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
Schedule Weekly Hours:
0
Caregiver Type:
Relief
Shift:
First Shift (United States of America)
Is Exempt Position?
No
Job Family:
REPRESENTATIVE
Scheduled Days of the Week:
Variable
Shift Start & End Time:
8:00-5:00

What St. Charles Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

St. Charles Health System logo

About St. Charles Health System

Sourced by ZipRecruiter

St. Charles Health System, located in Bend, OR, US, is a non-profit healthcare organization that operates within the healthcare and social assistance industry. The organization offers a comprehensive range of medical services including cancer care, heart, and vascular services, orthopedics, women’s services, and many more. Founded in 2001, St. Charles Health System has its roots tracing back to the early 1900s when Sisters of St. Joseph arrived in Bend. Over the years, the organization has relentlessly poured its resources into the health and prosperity of its communities and beyond.

Company size

1,001 - 5,000 Employees

Headquarters location

Bend, OR, US

Year founded

2001

Social media

FacebookTwitter

View All St. Charles Health System Jobs

Apply