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Patient Service Jobs (NOW HIRING)

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Patient Service Specialist

Rogers, MN

$17.50 - $20/hr

Patient Service Speicalist Rogers, MN Location: 21395 John Milless Drive, Suite 600, Rogers, MN 55305 Position Type: Part Time Schedule: Friday, 7:30am-3:30pm * Additional Hours may be available at ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

Select Medical

Patient Service Specialist

Glendale, AZ · On-site

$18 - $22/hr

Patient Service Specialist Glendale, AZ Location: 4344 W. Bell Rd, Glendale, AZ 85308 Position Type: Full Time Schedule: Monday-Friday Compensation: $18.00 - $22.00/hour - based on experience Why ...

Select Medical

Patient Service Specialist

Queen Creek, AZ · On-site

$20 - $22/hr

Patient Service Specialist Queen Creek, AZ Location: 20851 East Rittenhouse Rd Suite 103 Queen Creek, AZ 85142 Position Type: Full Time Schedule: Monday-Friday , 8am-5pm and 10am-7pm Compensation ...

TidalHealth

Patient Service Representative

Delmar, DE

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Berlin, MD · On-site

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

Select Medical

Patient Service Specialist

Tempe, AZ

$18 - $20/hr

Patient Service Specialist Tempe, AZ Location: 6200 S. McClintock Dr., Suite 115, Tempe, AZ 85283 Position Type: Full Time Schedule: Monday-Friday Compensation: $18.00 - $20.00/hour - based on ...

TidalHealth

Patient Service Representative

Laurel, DE

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

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Patient Service information

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How much do patient service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for patient service in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Patient Service vs Medical Assistant?

AspectPatient ServiceMedical Assistant
CredentialsTypically no formal certification requiredCertified or registered in many cases
Work EnvironmentFront desk, reception, scheduling in clinics or hospitalsClinical and administrative tasks in medical offices
Employer & IndustryHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, outpatient centers
Primary FocusPatient check-in, scheduling, customer serviceAssisting with exams, taking vital signs, administrative duties

While both roles involve patient interaction, Patient Service focuses on front desk and administrative support, whereas Medical Assistants perform clinical tasks alongside administrative duties. Understanding these differences helps in choosing the right career path in healthcare.

What does patient service do?

Patient service professionals assist patients by scheduling appointments, verifying insurance, answering questions, and providing information about healthcare services. They work in healthcare settings to ensure a positive patient experience and often use computer systems and communication skills to support clinical staff and patients. Strong organizational skills and knowledge of healthcare procedures are important for this role.

Is being a patient service representative hard?

Patient service representatives typically handle scheduling, patient inquiries, and insurance verification, requiring strong communication and organizational skills. The job can be fast-paced and may involve managing difficult situations, but it generally does not require extensive physical effort or advanced technical training. Success depends on interpersonal skills and the ability to stay organized under pressure.

How do I become a patient service rep?

To become a patient service representative, typically a high school diploma or equivalent is required, and relevant skills include communication, customer service, and computer proficiency. Some employers may prefer candidates with healthcare or medical office experience, and on-the-job training is common. Certification programs in medical office administration can enhance job prospects.

What are some common challenges faced in a Patient Service role, and how can they be managed effectively?

In a Patient Service role, professionals often encounter challenges such as managing high patient volumes, handling sensitive information, and addressing diverse patient needs with empathy. Effective time management, strong communication skills, and a patient-centered approach are key to overcoming these obstacles. Building good relationships with clinical staff and staying organized help ensure smooth workflow and positive patient experiences. Regular training on privacy policies and conflict resolution can further support success in this dynamic environment.

What's the easiest healthcare job to get?

Patient Service roles, such as patient registration or front desk receptionist, are generally among the easiest healthcare jobs to obtain because they often require minimal formal education and on-the-job training. These positions typically focus on customer service skills and basic administrative tasks, making them accessible entry points into healthcare employment.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as a liaison between patients and medical staff. They are responsible for scheduling appointments, checking in patients, verifying insurance information, and answering patient inquiries. Their role is vital in ensuring a smooth and positive experience for patients while maintaining accurate records and upholding confidentiality. Excellent communication and organizational skills are essential for this job.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and scheduling tools is typically required. Exceptional communication, empathy, and problem-solving abilities help you effectively assist patients and coordinate with healthcare teams. These skills are crucial for ensuring a positive patient experience, efficient office operations, and accurate information management.
More about Patient Service jobs
What cities are hiring for Patient Service jobs? Cities with the most Patient Service job openings:
What are the most commonly searched types of Patient Service jobs? The most popular types of Patient Service jobs are:
What states have the most Patient Service jobs? States with the most job openings for Patient Service jobs include:
Patient Service jobs near you
Infographic showing various Patient Service job openings in the United States as of July 2026, with employment types broken down into 4% As Needed, 71% Full Time, 19% Part Time, and 6% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $44,477 per year, or $21.4 per hour.
Patient Service Specialist

Patient Service Specialist

SSM Health Physical Therapy

Saint Louis, MO • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Overview
Position: Patient Service Specialist
Location: SSM Health Cardinal Glennon- Ronnie's Plaza
Type of Employment: Full-time
Schedule: Schedule will be between the hours of 7 AM and 7 PM.
Monday - 10 hours
Tuesday - 5 hours
Wednesday - 10 hours
Thursday - 5 hours
Friday - 10 hours
Compensation: $18/hour- Increases based on experience.
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
  • Start Strong: Our mentorship and orientation programs ensure a successful transition
  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications
Minimum:
  • High School Diploma or GED

Preferred:
  • 1 Year Front Desk experience
  • Healthcare experience

Additional Data
Equal Opportunity Employer/including Disabled/Veterans

Apply