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Patient Service Jobs in Iowa (NOW HIRING)

Select Medical

Patient Service Specialist

Ankeny, IA · On-site

$17 - $20/hr

Patient Service Speicalist Ankeny, IA Location: 2455 SW State Street, Ankeny, IA 50023 Position Type: Full Time Schedule: Weekdays, (Clinic Hours 7am-6pm) Compensation: $17.00 - $20.00/hour - based ...

Iowa Radiology P C

Patient Service Representative

Clive, IA · On-site

$16.50 - $21/hr

Overview We are seeking a skilled and dedicated Patient Service Representative to join our healthcare team. Iowa Radiology is a patient-centered practice that promotes a more compassionate approach ...

ZOLL LifeVest

Patient Service Representative

Cedar Rapids, IA · On-site

$17.25 - $21.75/hr

Patient Service Representative (PSR) Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All ...

ZOLL LifeVest

Patient Service Representative

Waterloo, IA · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All ...

ZOLL LifeVest

Patient Service Representative

Waterloo, IA · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All ...

ZOLL LifeVest

Patient Service Representative

Cedar Rapids, IA · On-site

$17.25 - $21.75/hr

Patient Service Representative (PSR) Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All ...

ZOLL LifeVest

Patient Service Representative

Iowa City, IA · On-site

$17 - $21.75/hr

Patient Service Representative (PSR) Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All ...

ZOLL LifeVest

Patient Service Representative

Iowa City, IA · On-site

$17 - $21.75/hr

Patient Service Representative (PSR) Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All ...

ZOLL LifeVest

Patient Service Representative

Fort Dodge, IA · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed ...

ZOLL LifeVest

Patient Service Representative

Fort Dodge, IA · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed ...

Dulyhealthandcare

$15.10 - $22.70/hr

Patient Service Representative- OBGYN Location: Naperville Clinic Hours: Monday-Friday 7am to 6:30pm Travel to Plainfield Full-Time * Comprehensive medical, dental, and vision benefits that include ...

Imh

Patient Service Representative

George, IA · On-site

$18.31 - $23.80/hr

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative ...

Imh

Patient Service Representative

Hamburg, IA · On-site

$18.31 - $23.80/hr

Join Our Team as a Patient Service Representative!We are actively building a talent pipeline for multiple locations within our organization (see list below). Opportunities may be available across a ...

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All JobsPatient Service JobsPatient Service Jobs in Iowa

Patient Service information

See Iowa salary details

$11

$20

$27

How much do patient service jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for patient service in Iowa is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.68 per hour, depending on experience, location, and employer.

What is the difference between Patient Service vs Medical Assistant?

AspectPatient ServiceMedical Assistant
CredentialsTypically no formal certification requiredCertified or registered in many cases
Work EnvironmentFront desk, reception, scheduling in clinics or hospitalsClinical and administrative tasks in medical offices
Employer & IndustryHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, outpatient centers
Primary FocusPatient check-in, scheduling, customer serviceAssisting with exams, taking vital signs, administrative duties

While both roles involve patient interaction, Patient Service focuses on front desk and administrative support, whereas Medical Assistants perform clinical tasks alongside administrative duties. Understanding these differences helps in choosing the right career path in healthcare.

What does patient service do?

Patient service professionals assist patients by scheduling appointments, verifying insurance, answering questions, and providing information about healthcare services. They work in healthcare settings to ensure a positive patient experience and often use computer systems and communication skills to support clinical staff and patients. Strong organizational skills and knowledge of healthcare procedures are important for this role.

Is being a patient service representative hard?

Patient service representatives typically handle scheduling, patient inquiries, and insurance verification, requiring strong communication and organizational skills. The job can be fast-paced and may involve managing difficult situations, but it generally does not require extensive physical effort or advanced technical training. Success depends on interpersonal skills and the ability to stay organized under pressure.

How do I become a patient service rep?

To become a patient service representative, typically a high school diploma or equivalent is required, and relevant skills include communication, customer service, and computer proficiency. Some employers may prefer candidates with healthcare or medical office experience, and on-the-job training is common. Certification programs in medical office administration can enhance job prospects.

What are some common challenges faced in a Patient Service role, and how can they be managed effectively?

In a Patient Service role, professionals often encounter challenges such as managing high patient volumes, handling sensitive information, and addressing diverse patient needs with empathy. Effective time management, strong communication skills, and a patient-centered approach are key to overcoming these obstacles. Building good relationships with clinical staff and staying organized help ensure smooth workflow and positive patient experiences. Regular training on privacy policies and conflict resolution can further support success in this dynamic environment.

What's the easiest healthcare job to get?

Patient Service roles, such as patient registration or front desk receptionist, are generally among the easiest healthcare jobs to obtain because they often require minimal formal education and on-the-job training. These positions typically focus on customer service skills and basic administrative tasks, making them accessible entry points into healthcare employment.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as a liaison between patients and medical staff. They are responsible for scheduling appointments, checking in patients, verifying insurance information, and answering patient inquiries. Their role is vital in ensuring a smooth and positive experience for patients while maintaining accurate records and upholding confidentiality. Excellent communication and organizational skills are essential for this job.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and scheduling tools is typically required. Exceptional communication, empathy, and problem-solving abilities help you effectively assist patients and coordinate with healthcare teams. These skills are crucial for ensuring a positive patient experience, efficient office operations, and accurate information management.
What are the most commonly searched types of Patient Service jobs in Iowa? The most popular types of Patient Service jobs in Iowa are:
Patient Service jobs near you
Infographic showing various Patient Service job openings in Iowa as of July 2026, with employment types broken down into 3% As Needed, 71% Full Time, 20% Part Time, and 6% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $41,775 per year, or $20.1 per hour.

Patient Service Specialist

Select Kids Pediatric Therapy

Ankeny, IA • On-site

$17 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Overview

Patient Service Speicalist

Ankeny, IA

Location: 2455 SW State Street, Ankeny, IA 50023

Position Type: Full Time

Schedule: Weekdays, (Clinic Hours 7am-6pm)

Compensation: $17.00 - $20.00/hour - based on experience 

Why Join Us: (benefits for full-time at 32+ hours/week)

  • Start Strong: Our mentorship and orientation programs ensure a successful transition
  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists! 

Responsibilities
  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications

Minimum Qualifications:

  • High School Diploma or GED required

Preferred Qualifications:

  • 1 Year of Front Desk Experience
  • 1 Year of Medical Office Experience 
  • Insurance Verification Experience

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions
Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans

Employment Type: OTHER

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