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Patient Service Manager Jobs in Iowa (NOW HIRING)

CommonSpirit Health

Patient Service Rep

Council Bluffs, IA · On-site

$16.25 - $20.75/hr

Patient Service Rep Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit ... You will play a vital role in the clinic's front-office operations by managing patient records ...

ZOLL LifeVest

Patient Service Representative

Waterloo, IA · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

Concentra

Patient Service Specialist

Des Moines, IA · On-site

$15.75 - $21.75/hr

Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms * Follow HIPAA guidelines and safety rules * Attend center staff meetings * Participate in ...

ZOLL LifeVest

Patient Service Representative

Iowa City, IA · On-site

$17 - $21.75/hr

Position Title: Patient Service Representative (PSR) Flexible Position! Preferred Candidates ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

ZOLL LifeVest

Patient Service Representative

Fort Dodge, IA · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

ZOLL LifeVest

Patient Service Representative

Iowa City, IA · On-site

$17 - $21.75/hr

Position Title: Patient Service Representative (PSR) Flexible Position! Preferred Candidates ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

Concentra

Patient Service Specialist

Urbandale, IA · On-site

$15.25 - $21/hr

Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms * Follow HIPAA guidelines and safety rules * Attend center staff meetings * Participate in ...

ZOLL LifeVest

Patient Service Representative

Iowa City, IA · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

ZOLL Medical

Patient Service Representative

Fort Dodge, IA · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

ZOLL LifeVest

Patient Service Representative

Waterloo, IA · On-site

$17.25 - $22/hr

Position Title: Patient Service Representative (PSR) Flexible Position! Preferred Candidates ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

ZOLL Medical

Patient Service Representative

Waterloo, IA · On-site

$17.25 - $22/hr

Position Title: Patient Service Representative (PSR) Flexible Position! Preferred Candidates ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

ZOLL LifeVest

Patient Service Representative

Waterloo, IA · On-site

$17.25 - $22/hr

Position Title: Patient Service Representative (PSR) Flexible Position! Preferred Candidates ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

ZOLL Medical

Patient Service Representative

Iowa City, IA · On-site

$17 - $21.50/hr

Position Title: Patient Service Representative (PSR) Flexible Position! Preferred Candidates ... Manage equipment & garment inventory * Contact caregivers and family to schedule fittings

Concentra

Patient Service Specialist

Des Moines, IA · On-site

$15.75 - $21.75/hr

Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms * Follow HIPAA guidelines and safety rules * Attend center staff meetings * Participate in ...

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Patient Service Manager information

See Iowa salary details

$28.2K

$62.1K

$105.2K

How much do patient service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for patient service manager in Iowa is $62,071.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,900.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a patient service manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

What are the key skills and qualifications needed to thrive as a patient service manager?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.

How does a patient service manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

How hard is it to become a patient service manager?

Becoming a patient service manager typically requires a combination of relevant experience in healthcare or customer service, often 3-5 years, and strong leadership and communication skills. Many employers prefer candidates with a background in healthcare administration or related certifications, such as a Certified Medical Manager (CMM), and familiarity with healthcare management software. The role may also require a bachelor's degree in healthcare administration, management, or a related field.

What are the most commonly searched types of Patient Service jobs in Iowa?

The most popular types of Patient Service jobs in Iowa are:

What cities in Iowa are hiring for Patient Service Manager jobs?

Cities in Iowa with the most Patient Service Manager job openings:

Patient Service Manager jobs near you
Infographic showing various Patient Service Manager job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $62,071 per year, or $29.8 per hour.

Patient Service Rep

CommonSpirit Health

Council Bluffs, IA • On-site

$16.25 - $20.75/hr

Other

Posted 8 days ago

CommonSpirit Health rating

6.9

Company rating: 6.9 out of 10

Based on 537 frontline employees who took The Breakroom Quiz

456th of 891 rated healthcare providers

Job description

Patient Service Rep

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

As our Patient Service Representative, you will serve as the essential first point of contact for patients, providing high-quality administrative support that ensures a seamless and efficient intake experience. You will play a vital role in the clinic's front-office operations by managing patient records, facilitating smooth check-in and check-out processes, and maintaining compliance with healthcare regulatory standards. By providing exceptional customer service and accurate data management, you will directly contribute to the mission of Alegent Creighton Clinic and support our commitment to patient-centered care.

Every day you will be responsible for a variety of clerical tasks, including scheduling appointments, answering multi-line phone calls, and verifying patient insurance information. You will collect copays and deductible amounts at the time of service, scan critical medical documentation into electronic health records, and prepare patient charts to ensure clinic readiness. Additionally, you will follow up on missed appointments, confirm upcoming visits with patients, and maintain high standards of confidentiality while assisting with the daily flow of the clinic to ensure all business goals are met.

To be successful in this role, you will need a strong foundation in clerical support and a commitment to professional excellence. While a high school diploma or equivalent is required, candidates with one year of previous healthcare experience are preferred. You must possess a solid understanding of insurance authorization and billing requirements, along with the ability to analyze data and coordinate complex daily tasks. Strong interpersonal skills are essential, as you will interact regularly with patients, families, and clinic staff to foster a collaborative and welcoming environment.

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