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Virtual Patient Intake Coordinator Jobs in Raleigh, NC

Summit BHC

Intake Coordinator- Full Time

Garner, NC · On-site

$16 - $21.75/hr

The Intake Coordinator serves as a single point of entry for in-patient admissions, managing daily patient intake operations that may include phone triage, addressing service requests, performing ...

Summit BHC

Intake Coordinator- Full Time

Raleigh, NC

$17.50 - $23.75/hr

The Intake Coordinator serves as a single point of entry for in-patient admissions, managing daily patient intake operations that may include phone triage, addressing service requests, performing ...

New

Actalent

Pharmacy Technician Intake

Cary, NC

Pharmacy Technician Intake This role focuses on accurately creating and maintaining patient and ... Create accurate patient profiles from scanned or faxed images by entering correct patient and ...

Bovenizer & Baker Orthodontics

Scheduling Coordinator

Cary, NC · On-site

$16.50 - $20.75/hr

The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a ...

Results Physiotherapy

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

Results Physiotherapy

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

AthletiCo

Front Office Coordinator - Garner, NC

Garner, NC · On-site

$14.75 - $19.25/hr

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance ...

Addison Group

Front Office Coordinator

Durham, NC · On-site

$20 - $21/hr

Title: Front Office Coordinator Location: Durham, NC Compensation: $20.00 - $21.00 per hour ... Manage patient check-in and check-out processes for both in-person and virtual appointments

Addison Group

Front Office Coordinator

Durham, NC · On-site

$20 - $21/hr

Title: Front Office Coordinator Location: Durham, NC Compensation: $20.00 - $21.00 per hour ... Manage patient check-in and check-out processes for both in-person and virtual appointments

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Virtual Patient Intake Coordinator information

See Raleigh, NC salary details

$30.1K

$43.2K

$81.2K

How much do virtual patient intake coordinator jobs pay per year?

As of Aug 17, 2026, the average yearly pay for virtual patient intake coordinator in Raleigh, NC is $43,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $41,800.00 per year, depending on experience, location, and employer.

What does a virtual patient intake coordinator do?

A Virtual Patient Intake Coordinator is responsible for collecting and managing patient information remotely before their medical appointments. They verify insurance details, gather medical histories, schedule appointments, and ensure all required forms are completed. Their role helps streamline the patient admission process, improves communication between patients and healthcare providers, and supports efficient clinic operations. This position typically involves using electronic health record (EHR) systems and communicating with patients via phone, email, or online portals.

What are the key skills and qualifications needed to thrive as a virtual patient intake coordinator?

To thrive as a Virtual Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical terminology, often supported by experience in healthcare administration or medical office procedures. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and secure communication platforms is typically required. Excellent communication, problem-solving, and customer service skills help build trust and rapport with patients remotely. These skills are essential for accurately managing patient information, ensuring compliance, and delivering a seamless intake experience in a virtual healthcare environment.

What are some common challenges faced by virtual patient intake coordinators, and how can they be managed effectively?

Virtual Patient Intake Coordinators often face challenges such as managing high call volumes, ensuring accurate data entry, and maintaining clear communication with both patients and clinical staff. Navigating multiple software systems while providing empathetic, efficient service can be demanding, especially when handling sensitive patient information. To manage these challenges, coordinators benefit from strong organizational skills, attention to detail, and ongoing training on privacy protocols and technology platforms. Regular team check-ins and clear escalation pathways also help maintain workflow and support collaboration within the healthcare team.

What is the difference between Virtual Patient Intake Coordinator vs Virtual Medical Receptionist?

AspectVirtual Patient Intake CoordinatorVirtual Medical Receptionist
CredentialsMedical assistant certification or relevant healthcare trainingHigh school diploma or equivalent, some healthcare experience
Work EnvironmentRemote, healthcare provider offices, clinicsRemote, healthcare provider offices, clinics
Employer & IndustryHospitals, clinics, telehealth servicesMedical offices, clinics, telehealth platforms
Primary ResponsibilitiesScheduling, patient data collection, insurance verificationAnswering calls, scheduling appointments, patient communication

The Virtual Patient Intake Coordinator and Virtual Medical Receptionist roles share similarities in work environment and employer types, but the coordinator typically handles more detailed patient data and insurance tasks, requiring specific healthcare certifications. The receptionist focuses on communication and scheduling. Both roles are essential in healthcare settings, often performed remotely to improve patient experience.

What are popular job titles related to Virtual Patient Intake Coordinator jobs in Raleigh, NC?

For Virtual Patient Intake Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Virtual Patient Intake Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Virtual Patient Intake Coordinator jobs in Raleigh, NC are:

Virtual Patient Intake Coordinator jobs near you
Infographic showing various Virtual Patient Intake Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 3% As Needed, 68% Full Time, 22% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,157 per year, or $20.7 per hour.

Intake Coordinator- Full Time

Summit BHC

Garner, NC • On-site

$16 - $21.75/hr

Full-time

Posted 4 days ago

Job description

Intake Coordinator- Full Time | Raleigh Oaks Behavioral Health | Garner, North Carolina
About the Job:
Schedule: 4, 10-hour shifts working 10am-8pm + Rotating Weekends!
The Intake Coordinator serves as a single point of entry for in-patient admissions, managing daily patient intake operations that may include phone triage, addressing service requests, performing patient call backs and documenting all call activities. Responsibilities include scheduling, financial counseling, and insurance verification, at or outside the facility, depending on the needs of the patient or hospital. The Intake Coordinator responds to inquiries about hospital services and bed availability, conducts pre-registration, collects necessary data, verifies insurance eligibility, and coordinates with the insurance providers. Intake Coordinators are responsible for maintaining clear communication with patient referrals and families to ensure a smooth admissions process.
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:
  • Conducts pre-admission screenings. Schedule assessments.
  • Provides additional coverage for the Call Center Team - e.g. answers phones, completes call center duties reviewing and accepting patients, verifies insurance, and assists with insurance pre-certifications during times of high volume.
  • Works closely with business office, nursing and clinical staff as well as external parties to ensure the timely admission of patients.
  • Refers inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
  • Provides information and referral services for internal and external customers.
  • Presents clinical information to a member of the medical staff for approval of intake.
  • Provides crisis intervention services if needed.
  • Verifies insurance upon intake.
  • Maintains all the documentation involved with the admissions process.
  • Provides ongoing communications with referral sources concerning the status of patients referred into the program; promotes and provides education regarding available services.
  • Provides clerical support to admissions (to include but not limited to): collating admission folders as required, ensuring an adequate supply of pre-stuffed admission folders, auditing patient charts, and monitoring patients while in an internal waiting room.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • High school diploma or equivalent required. Bachelor's degree in social work, psychology, counseling, or other related field preferred.
  • One or more years' experience in healthcare admissions required. Preferably in the mental health or substance use disorder field.
  • Experience in patient assessment, referral, treatment planning and communication with external review organizations or comparable entities.
  • Knowledge of community resources.
  • Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.

LICENSES/DESIGNATIONS/CERTIFICATIONS:
  • CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility requirements.

WORK LOCATION:
This position is onsite at the facility unless the facility identifies position in a remote call center.
SUPERVISORY REQUIREMENTS:
This position is an Individual Contributor.
Why Raleigh Oaks Behavioral Health?Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Raleigh Oaks Behavioral Health is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
Summit BHC logo

About Summit BHC

Sourced by ZipRecruiter

Summit BHC, based in Franklin, TN, USA, is a recognized leader in the field of addiction treatment and behavioral health care services. The company operates a nationwide network of treatment centers aimed at caring for individuals battling substance abuse and mental health disorders. Summit BHC was established with the mission to provide high-quality, addiction treatment and behavioral health services to those in need throughout the United States. With compassion, dignity, and respect as their core values, they endeavor to instill hope during the journey to recovery and beyond.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2013

Social media

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