Virtual Patient Intake Coordinator Jobs in Raleigh, NC

Job Title: Behavioral Health Intake Registered Nurse (RN)
Job Type: Fulltime, Nonexempt
Schedule: Days 7:00am - 7:00pm, 3-12's, Weekends Friday, Saturday, Sunday's (every weekend)

• Non patient-facing administrative role in an office setting; responsible for answering phones, managing fax communications, and processing referrals
• No involvement in admission processes or patient intake decisions
• Supports referral intake workflow, ensuring accurate and timely coordination of incoming referrals

Your experience matters
Maria Parham Franklin is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Behavioral Health Intake Registered Nurse (RN) joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
Maria Parham Franklin is proud to serve the residents of Louisburg, North Carolina, and surrounding communities with compassionate, high-quality care. Backed by a trusted network of physicians and caregivers, the Franklin location is recognized for its commitment to patient safety, quality outcomes, and personalized care. We take pride in getting to know each patient as an individual and creating care plans tailored to their unique needs. Maria Parham Franklin offers essential services including emergency care, adult and geriatric behavioral health, outpatient imaging, and laboratory services-delivering reliable, community-focused healthcare close to home.
How you'll contribute
The Behavioral Health Registered Nurse (RN) Intake Coordinator provides high-quality, cost-effective nursing care while coordinating behavioral health intakes, assessments, and admissions during first shift. Serving as the primary liaison for patients, families, physicians, referral sources, and internal teams, this role conducts comprehensive ED and inpatient assessments, verifies insurance and prior authorizations, obtains admission orders, and facilitates timely placement while maintaining excellent customer service. The RN Intake Coordinator advocates for patients' physical and emotional well-being, supports family communication, participates in care conferences and continued stay reviews, maintains referral tracking and capacity management tools, and collaborates with nursing leadership to ensure appropriate staffing and quality outcomes. This role also supports community outreach, provides unit leadership and education, and delivers age-appropriate care across populations in a fast-paced behavioral health environment.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for
Applicants should have

• Associate's Degree Nursing (ADN) Required
  
  • Bachelor's Degree Nursing (BSN) Preferred
• Current RN state license to practice
• Basic Life Support certification is required
• Handle With Care (HWC) is required within 45 days of hire/transfer

Connect with a Recruiter
Have questions about a career with Lifepoint Health? Connect with Brandi Walton, Talent Acquisition Recruiter.
Phone: 629-257-6103 | Text: 629-274-2962 | Email: brandi.walton1@lifepointhealth.net
More about
At Maria Parham Health's Maria Parham Franklin, part of Duke Lifepoint Healthcare, you'll grow your career while making communities healthier®. Maria Parham Health Franklin Facility, which houses a highly comprehensive 11-bed Emergency Department located in Louisburg. This stand-alone ED is fully staffed and equipped to accommodate any emergency situation with speed and efficiency. Our Franklin facility also includes a unique Behavioral Health unit to serve the mental health needs of our area's population. Our Behavioral Health Unit is divided between 20 adult psychiatric units for those between the age of 18 and 55, and a 13-bed geriatric unit for our population over the age of 55. Maria Parham Franklin also offers an array of outpatient testing and diagnostics. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter.
EEOC Statement
"Maria Parham Franklin is an Equal Opportunity Employer. Maria Parham Franklin is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.