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Referral Coordinator Jobs in Raleigh, NC (NOW HIRING)

Broadway Home Care

RN Clinical Supervisor

Raleigh, NC · On-site

Oversee referral management and intake, working closely with the Referral Coordinator to ensure timely response and smooth onboarding of new clients * Verify insurance eligibility and manage the ...

iBoost Talent

Referral

Raleigh, NC · On-site

Know a good worker? Send them our way! We're a locally owned staffing company here in North Carolina and we're always hiring. Whether they're actively looking or just open to something better, we ...

PreservEndo

Patient Care Coordinator

Wake Forest, NC · On-site

$15 - $19.75/hr

Referrals & Coordination: Communicate with referring offices and follow up with patients as necessary. * Schedule Preparation: Prepare daily schedules for the clinical team and ensure all ...

PreservEndo

Patient Care Coordinator

Wake Forest, NC · On-site

$15 - $19.75/hr

Referrals & Coordination: Communicate with referring offices and follow up with patients as necessary. * Schedule Preparation: Prepare daily schedules for the clinical team and ensure all ...

PreservEndo

Patient Care Coordinator

Wake Forest, NC · On-site

$15 - $19.75/hr

Referrals & Coordination: Communicate with referring offices and follow up with patients as necessary. * Schedule Preparation: Prepare daily schedules for the clinical team and ensure all ...

Alpaca Health

Referral Partnerships Manager

Raleigh, NC · On-site

$70K - $100K/yr

Referral Partnerships Manager We actively generate patient leads through community outreach and local partnerships. As a Referral Partnerships Manager, you primary goal will be to grow patient ...

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All JobsReferral JobsReferral Coordinator JobsReferral Coordinator Jobs in Raleigh, NC

Referral Coordinator information

See Raleigh, NC salary details

$12

$19

$25

How much do referral coordinator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for referral coordinator in Raleigh, NC is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.97 per hour, depending on experience, location, and employer.

What is a referral coordinator?

Referral Coordinators are healthcare professionals who manage and facilitate patient referrals between primary care providers, specialists, and other medical services. They ensure that patients are referred to the appropriate healthcare providers, handle the necessary paperwork, and track the status of referrals to ensure timely follow-up. Their role is essential for maintaining smooth communication between patients, providers, and insurance companies, helping to improve patient care and streamline the healthcare process.

What does a referral coordinator do?

A referral coordinator works in a healthcare setting to assist patients in scheduling appointments and managing health insurance issues. As a referral coordinator, you work directly with the patient, patient families, or even social workers, depending on the job and patient needs. Other duties include setting up appointments for new and existing patients and answering phone calls. Careers as referral coordinators often begin with an entry-level administrative position in a doctor’s office or medical facility. In these positions, you hone many of the skills necessary for the more advanced role.

What are the key skills and qualifications needed to thrive as a referral coordinator, and why are they important?

To thrive as a Referral Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic medical records (EMR) systems, insurance verification processes, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities set outstanding Referral Coordinators apart. These skills are crucial for ensuring seamless patient care coordination, timely referrals, and effective collaboration with both patients and healthcare providers.

How does a referral coordinator typically collaborate with healthcare providers and patients during the referral process?

Referral Coordinators play a vital role in healthcare by acting as a bridge between patients, primary care providers, and specialist offices. They are responsible for gathering necessary medical information, scheduling appointments, and ensuring that referrals are processed efficiently. This requires strong communication skills, as Referral Coordinators must frequently interact with physicians' offices, insurance companies, and patients to verify eligibility and obtain authorizations. Successful collaboration helps streamline patient care and ensures timely access to specialists, making the role essential for maintaining smooth clinical operations.

What is the difference between Referral Coordinator vs Medical Scheduler?

Referral CoordinatorMedical Scheduler
Handles patient referrals, verifies insurance, communicates with providersSchedules patient appointments, manages calendars, confirms appointments

While both roles support healthcare operations, Referral Coordinators focus on managing patient referrals and insurance processes, whereas Medical Schedulers primarily handle appointment scheduling. Both positions require strong communication skills and familiarity with healthcare systems, often sharing similar certifications and work environments. Understanding these differences helps in choosing the right career path or job search focus within healthcare support roles.

More about Referral Coordinator jobs

What are the most commonly searched types of Referral jobs in Raleigh, NC?

The most popular types of Referral jobs in Raleigh, NC are:

What are popular job titles related to Referral Coordinator jobs in Raleigh, NC?

For Referral Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Referral Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Referral Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Referral Coordinator jobs?

Cities near Raleigh, NC with the most Referral Coordinator job openings:

Referral Coordinator jobs near you
Infographic showing various Referral Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 85% In-person, 6% Hybrid, and 9% Remote job distribution, with an average salary of $41,185 per year, or $19.8 per hour.

Referral Coordinator

First Choice Community Health Centers

Lillington, NC • On-site

$15 - $19.75/hr

Full-time

Re-posted 21 days ago

Job description

The Referral Coordinator (RC) ensures referral and transition coordination activities. The RC will effectively coordinate customer service requirements with onsite clinical personnel. Performs a key role, as Referral Coordinator and; is consistent, dependable and accurate in carrying out responsibilities to a successful conclusion.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety. This tracking may use an IT database.

2. Ensure complete and accurate registration, including patient demographic and current insurance information.

3. Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.

4. Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis and prognosis. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.

5. Safety and security duties including but not limited to emergency response plans, site audits, evacuation and emergency shelter, facility build-outs, inspections, recycling and facility access.

6. Review details and expectations about the referral with patients.

7. Keeps up on technological changes in order to meet today’s new laws and efficiency standards.

8. Maintains high-level creativity and innovation in the full spectrum of project development, implementation, and operation. Continually strives to reduce variations in the existing process that cause failures to meet customer’s needs are requirements.

9. Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance).

10. Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns. May assume advocate role on the patient's behalf with the carrier to ensure approval of the necessary supplies/services for the patient in a timely fashion.

11. Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers.

12. Ensure that referrals are addressed in a timely manner.

13. Remind patients of scheduled appointments via mail or phone.

14. Ensure that patient's primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health.

15. Performs other duties as assigned by Chief Medical Officer.

EDUCATION and/or EXPERIENCE:

Completion of an approved program of training for Medical Assistance or other clinical related field. Experience in public health and / or outpatient services.

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