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Hospital Intake Coordinator Jobs in Raleigh, NC (NOW HIRING)

Summit BHC

Intake Coordinator- Full Time

Raleigh, NC

$17.50 - $23.75/hr

The Intake Coordinator responds to inquiries about hospital services and bed availability, conducts pre-registration, collects necessary data, verifies insurance eligibility, and coordinates with the ...

New

Summit BHC

Manager- Intake

Garner, NC · On-site

... and coordinates the psychiatric assessment process with the medical staff. * Identifies and ... Serves as liaisons between hospitals and facilities in the event of transfer. When appropriate ...

Summit BHC

Manager- Intake

Raleigh, NC

... and coordinates the psychiatric assessment process with the medical staff. * Identifies and ... Serves as liaisons between hospitals and facilities in the event of transfer. When appropriate ...

Summit BHC

Intake RN - Call Center

Raleigh, NC

Coordinates admission and transfer between levels of care within the facility. * Assures thorough ... hospital and licensing agency protocols. Educates patients on side effects, and through discussions ...

Summit BHC

Intake RN - Call Center

Garner, NC · On-site

Coordinates admission and transfer between levels of care within the facility. * Assures thorough ... hospital and licensing agency protocols. Educates patients on side effects, and through discussions ...

Summit BHC

Intake RN - Call Center

Garner, NC · On-site

Coordinates admission and transfer between levels of care within the facility. * Assures thorough ... hospital and licensing agency protocols. Educates patients on side effects, and through discussions ...

AthletiCo

Front Office Coordinator - Garner, NC

Garner, NC · On-site

$14.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Critical Illness, Accident, & Hospital Indemnity Insurance * Company Paid Basic Life / AD&D ... Accurately complete patient intake and registration, including demographic verification, insurance ...

Pivot Physical Therapy

Front Office Coordinator - Garner, NC

Garner, NC · On-site

$14.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Critical Illness, Accident, & Hospital Indemnity Insurance * Company Paid Basic Life / AD&D ... Accurately complete patient intake and registration, including demographic verification, insurance ...

Pivot Physical Therapy

Front Office Coordinator - Garner, NC

Garner, NC · On-site

$14.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Critical Illness, Accident, & Hospital Indemnity Insurance * Company Paid Basic Life / AD&D ... Accurately complete patient intake and registration, including demographic verification, insurance ...

Athletico

Front Office Coordinator - Garner, NC

Garner, NC

$14.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Critical Illness, Accident, & Hospital Indemnity Insurance * Company Paid Basic Life / AD&D ... Accurately complete patient intake and registration, including demographic verification, insurance ...

IVX Health

Front Desk Coordinator

Knightdale, NC · On-site

$14.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Strong understanding of insurance verification, billing basics, and the patient intake process ... Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide ...

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Hospital Intake Coordinator information

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How much do hospital intake coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for hospital intake coordinator in Raleigh, NC is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What does a hospital intake coordinator do?

A Hospital Intake Coordinator is responsible for managing the admission process of patients into a hospital. They gather and verify patient information, coordinate with medical and administrative staff, and ensure all necessary documentation is completed. Their role is essential in facilitating efficient patient flow, maintaining accurate records, and providing a positive first impression for patients and their families. Intake Coordinators also help answer questions, verify insurance coverage, and support compliance with hospital policies.

What are the key skills and qualifications needed to thrive as a hospital intake coordinator?

To excel as a Hospital Intake Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration, often supported by an associate degree or relevant experience. Familiarity with hospital information systems, electronic health records (EHR), and patient registration software is typically required. Exceptional interpersonal skills, empathy, and the ability to multitask under pressure help distinguish top performers in this role. These competencies ensure accurate patient intake, effective communication, and a smooth admissions process, all of which are vital for patient care and hospital efficiency.

What are some common challenges faced by hospital intake coordinators, and how can they be effectively managed?

Hospital Intake Coordinators often encounter challenges such as managing high patient volumes, handling sensitive information, and coordinating between multiple departments under tight time constraints. Effective communication and strong organizational skills are essential to ensure smooth patient admissions and to prioritize urgent cases appropriately. Staying calm under pressure and being adaptable to rapidly changing situations will help you succeed in this fast-paced environment. Regularly collaborating with medical, administrative, and insurance teams can also streamline processes and improve patient experience.

What is the difference between Hospital Intake Coordinator vs Medical Office Coordinator?

AspectHospital Intake CoordinatorMedical Office Coordinator
CredentialsHigh school diploma; certification in healthcare administration often preferredHigh school diploma; certification in medical office administration often preferred
Work EnvironmentHospitals, emergency departments, inpatient unitsDoctor's offices, outpatient clinics, medical practices
Job ResponsibilitiesPatient intake, insurance verification, scheduling, data entryScheduling appointments, billing, patient records management

The Hospital Intake Coordinator primarily works in hospital settings, focusing on patient admissions and insurance processes. In contrast, the Medical Office Coordinator typically operates in outpatient clinics or doctor's offices, handling scheduling and administrative tasks. Both roles require strong organizational skills and healthcare knowledge, but they differ mainly in work environment and specific responsibilities.

Is a hospital intake coordinator job stressful?

Hospital intake coordinators often work in fast-paced healthcare environments, managing patient admissions and coordinating with medical staff. The role can be stressful due to high patient volumes, urgent situations, and the need for accuracy, but effective communication and organizational skills help manage workload. The level of stress varies depending on the facility and individual workload.

What is the role of a hospital intake coordinator?

A hospital intake coordinator is responsible for managing patient admissions, verifying insurance information, collecting necessary documentation, and coordinating with medical staff to ensure a smooth intake process. They often use electronic health record systems and require strong organizational and communication skills to facilitate efficient patient flow.

What are popular job titles related to Hospital Intake Coordinator jobs in Raleigh, NC?

For Hospital Intake Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Hospital Intake Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Hospital Intake Coordinator jobs in Raleigh, NC are:

Hospital Intake Coordinator jobs near you
Infographic showing various Hospital Intake Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 70% Full Time, 18% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,925 per year, or $20.6 per hour.

Intake Coordinator- Full Time

Summit BHC

Raleigh, NC

$17.50 - $23.75/hr

Full-time

Posted 2 days ago

New

Job description

Intake Coordinator- Full Time | Raleigh Oaks Behavioral Health | Garner, North Carolina

About the Job:

Schedule: 4, 10-hour shifts working 10am-8pm + Rotating Weekends!
The Intake Coordinator serves as a single point of entry for in-patient admissions, managing daily patient intake operations that may include phone triage, addressing service requests, performing patient call backs and documenting all call activities. Responsibilities include scheduling, financial counseling, and insurance verification, at or outside the facility, depending on the needs of the patient or hospital. The Intake Coordinator responds to inquiries about hospital services and bed availability, conducts pre-registration, collects necessary data, verifies insurance eligibility, and coordinates with the insurance providers. Intake Coordinators are responsible for maintaining clear communication with patient referrals and families to ensure a smooth admissions process.

Roles and Responsibilities:

ESSENTIAL FUNCTIONS:

  • Conducts pre-admission screenings. Schedule assessments.
  • Provides additional coverage for the Call Center Team - e.g. answers phones, completes call center duties reviewing and accepting patients, verifies insurance, and assists with insurance pre-certifications during times of high volume.
  • Works closely with business office, nursing and clinical staff as well as external parties to ensure the timely admission of patients.
  • Refers inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
  • Provides information and referral services for internal and external customers.
  • Presents clinical information to a member of the medical staff for approval of intake.
  • Provides crisis intervention services if needed.
  • Verifies insurance upon intake.
  • Maintains all the documentation involved with the admissions process.
  • Provides ongoing communications with referral sources concerning the status of patients referred into the program; promotes and provides education regarding available services.
  • Provides clerical support to admissions (to include but not limited to): collating admission folders as required, ensuring an adequate supply of pre-stuffed admission folders, auditing patient charts, and monitoring patients while in an internal waiting room.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • High school diploma or equivalent required. Bachelor's degree in social work, psychology, counseling, or other related field preferred.
  • One or more years' experience in healthcare admissions required. Preferably in the mental health or substance use disorder field.
  • Experience in patient assessment, referral, treatment planning and communication with external review organizations or comparable entities.
  • Knowledge of community resources.
  • Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility requirements.

WORK LOCATION:

This position is onsite at the facility unless the facility identifies position in a remote call center.

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor.

Why Raleigh Oaks Behavioral Health?Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Raleigh Oaks Behavioral Health is an EOE.

Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

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About Summit BHC

Sourced by ZipRecruiter

Summit BHC, based in Franklin, TN, USA, is a recognized leader in the field of addiction treatment and behavioral health care services. The company operates a nationwide network of treatment centers aimed at caring for individuals battling substance abuse and mental health disorders. Summit BHC was established with the mission to provide high-quality, addiction treatment and behavioral health services to those in need throughout the United States. With compassion, dignity, and respect as their core values, they endeavor to instill hope during the journey to recovery and beyond.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2013

Social media

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