ZipRecruiter

Log In

1

Intake Coordinator Jobs in Raleigh, NC (NOW HIRING)

Mgahomecare

Central Intake Coordinator

Raleigh, NC · On-site

$17.50 - $23.75/hr

Central Intake Coordinator Job Overview Duties and Responsibilities * Draft invoice batches for each location and review for missing information and corrections for: * Rates * Billing codes

The Bair Foundation

Intake Coordinator- Raleigh

Raleigh, NC · On-site

$17.50 - $23.75/hr

The Bair Foundation is looking for an INTAKE COORDINATOR in NORTH CAROLINA! The Bair Foundation is a non-profit, social service ministry looking to recruit candidates who have a passion for serving ...

Washington County SPCA

Intake Specialist

Raleigh, NC · On-site

$21/hr

This role coordinates admissions, manages intake cases from initial inquiry through placement, gathers and documents accurate information, assists with intake medical processing, safely handles and ...

SPCA of Wake County

Intake Specialist

Raleigh, NC · On-site

$21/hr

This role coordinates admissions, manages intake cases from initial inquiry through placement, gathers and documents accurate information, assists with intake medical processing, safely handles and ...

Washington County SPCA

Intake Specialist

Raleigh, NC · On-site

$21/hr

This role coordinates admissions, manages intake cases from initial inquiry through placement, gathers and documents accurate information, assists with intake medical processing, safely handles and ...

Raleigh Oaks Behavioral Health

Manager- Intake

Garner, NC · On-site

$90 - $120/hr

Intake Manager - Behavioral Health | Raleigh Oaks Behavioral Health | Garner, North CarolinaAbout ... and coordinates the psychiatric assessment process with the medical staff. * Identifies and ...

AVE Staffing

Client Intake Specialist

Raleigh, NC · On-site

$45K - $50K/yr

Client Intake Specialist Location: Raleigh, NC (On-Site) Salary: $45,000 - $50,000 Why This Opportunity? A premier North Carolina domestic relations law firm is immediately adding a dynamic Family ...

Synergy Face + Body

Medspa Coordinator

Wake Forest, NC · On-site

$18.50/hr

Medspa Coordinator Location: Wake Forest, NC 27587 Job Overview We are seeking a highly organized ... Manage client intake forms and maintain accurate patient records. * Answer phone calls, respond to ...

Aesthetic Partners

Medspa Coordinator

Wake Forest, NC · On-site

Medspa Coordinator Location: Wake Forest, NC 27587 Job Overview We are seeking a highly organized ... Manage client intake forms and maintain accurate patient records. * Answer phone calls, respond to ...

ncgCARE

ACT Program Manager (3748)

Raleigh, NC · On-site

Supervises and coordinates complex case team functions related to admissions, referrals ... Lead and support the referral, intake, admission, and discharge process for ACT services. * Ensure ...

next page

Showing results 1-20

All JobsIntake JobsIntake Coordinator JobsIntake Coordinator Jobs in Raleigh, NC

Intake Coordinator information

See Raleigh, NC salary details

$11

$20

$30

How much do intake coordinator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for intake coordinator in Raleigh, NC is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What does an intake coordinator do?

An intake coordinator manages the registration process of patients or clients as they enter a health care facility for medical services. Your responsibilities as an intake coordinator include gathering patient records, taking medical histories, and obtaining any insurance information from the patient. Qualifications for this job include a high school diploma or GED certificate, computer skills, attention to detail, and previous administrative job experience. Some employers may require you to obtain a bachelor’s degree depending on the duties of the position.

What does an intake coordinator do?

An Intake Coordinator is responsible for managing the initial process of admitting clients or patients into a healthcare or social services facility. They gather and verify necessary information, complete required paperwork, and assess the needs of new clients to ensure they are directed to the appropriate services or departments. Intake Coordinators serve as the first point of contact, often providing information, answering questions, and facilitating communication between clients, families, and staff. Their role is crucial in ensuring a smooth and efficient intake process, contributing to overall client satisfaction and care.

What are the key skills and qualifications needed to thrive as an intake coordinator, and why are they important?

To thrive as an Intake Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or social services, often with an associate’s or bachelor’s degree. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Coordinators effectively interact with patients and staff. These skills are crucial for ensuring accurate patient intake, efficient workflow, and a positive experience for both clients and the organization.

What are the main challenges intake coordinators face when managing high volumes of client referrals?

Intake Coordinators often encounter challenges related to efficiently processing a large number of client referrals while ensuring accuracy and compassion. Balancing administrative duties, timely communication, and thorough documentation can be demanding, particularly during peak periods. Successful coordinators develop strong organizational skills and leverage technology to track cases, prioritize urgent requests, and maintain clear communication with clients and interdisciplinary teams. This role requires adaptability and attention to detail to ensure clients receive appropriate and timely services.

What is the difference between an intake coordinator and a case manager?

An intake coordinator is responsible for initial client assessments, gathering information, and scheduling services, often working at the start of a client’s engagement. A case manager oversees ongoing client needs, coordinates services, and monitors progress throughout the case, requiring strong organizational and communication skills.
More about Intake Coordinator jobs

What are the most commonly searched types of Intake jobs in Raleigh, NC?

The most popular types of Intake jobs in Raleigh, NC are:

What are popular job titles related to Intake Coordinator jobs in Raleigh, NC?

For Intake Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Intake Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Intake Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Intake Coordinator jobs?

Cities near Raleigh, NC with the most Intake Coordinator job openings:

Intake Coordinator jobs near you
Infographic showing various Intake Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 93% In-person, 5% Hybrid, and 2% Remote job distribution, with an average salary of $42,925 per year, or $20.6 per hour.

Service Intake Coordinator

Pro-Serv Food Equipment

Raleigh, NC • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Key responsibilities

  • Answer incoming customer service calls and monitor service emails.

  • Create accurate service work orders, verify information, and attach supporting documentation.

  • Route service requests to the appropriate dispatch team and communicate emergency requests immediately.

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Donation matching
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Service Intake Coordinator
Pro-Serv Facility Solutions | New Bern, NC
Full-Time | Service Operations

Join One of the Fastest-Growing Service Companies in the Carolinas
Pro-Serv Facility Solutions is looking for a highly organized, energetic and detail-driven Service Intake Coordinator to become the front door of our service operation.
Pro-Serv provides commercial HVAC, refrigeration, cooking equipment, plumbing, hood/exhaust and facility services throughout the Carolinas. We operate in a fast-paced service environment where customers depend on us when critical equipment goes down.
This is not just a receptionist position.

The Service Intake Coordinator plays a critical role in our operation by receiving incoming service requests, gathering accurate information, creating work orders and getting each call to the correct dispatch team quickly and accurately.
If you're great on the phone, extremely organized, comfortable working at a fast pace and take pride in getting the details right, we want to talk to you.
What You'll Do
  •  Answer incoming customer service calls professionally and efficiently. 
  •  Monitor and manage incoming service emails throughout the day. 
  •  Receive service requests by phone, email, customer portals and internal teams. 
  •  Create accurate service work orders in our service management system. 
  •  Verify customer, location and contact information. 
  •  Gather equipment information and a clear description of the reported problem. 
  •  Obtain required PO numbers, NTE amounts and authorization information. 
  •  Identify emergency and priority service requests based on company procedures. 
  •  Check for existing/open work orders to prevent duplicate calls. 
  •  Review customer account notes and special service requirements. 
  •  Attach customer emails, photos, POs and supporting documentation to work orders. 
  •  Route service requests to the correct Pro-Serv dispatch team. 
  •  Immediately communicate emergency requests to Dispatch. 
  •  Communicate with customers to confirm their service request has been received. 
  •  Assist customers with basic service-request and status questions. 
  •  Maintain accurate call notes and documentation. 
  •  Keep the service intake queue clean and organized. 
  •  Work closely with Dispatch, Account Management, Field Operations, Estimating and Billing. 
What Success Looks Like
When you do this job well, our Dispatchers don't have to stop and figure out what the customer needs.
They receive a complete service request containing the:
Right Customer. Right Location. Right Contact. Right Equipment. Right Problem. Right Priority. Right Documentation.

That allows Dispatch to immediately focus on getting the right technician to the customer.
What We're Looking For
We're looking for someone who:
  •  Has excellent phone and customer-service skills. 
  •  Is extremely organized and detail-oriented. 
  •  Can manage phones, emails and multiple requests simultaneously. 
  •  Works well in a fast-paced environment. 
  •  Communicates clearly and professionally. 
  •  Types quickly and accurately. 
  •  Is comfortable learning new software. 
  •  Can follow established processes consistently. 
  •  Knows when something is urgent and needs immediate attention. 
  •  Takes ownership instead of waiting for someone else to fix a problem. 
  •  Works well as part of a team. 
  •  Can remain calm when customers or situations become stressful. 
Previous experience in dispatch, customer service, HVAC, refrigeration, commercial service, facilities management or restaurant equipment service is a plus, but industry experience is not required for the right person.
This Position Is NOT Responsible For
The Service Intake Coordinator does not schedule technicians, troubleshoot equipment, prepare estimates, research parts, complete work orders or invoice customers.
Your responsibility is to make sure every new service request enters the Pro-Serv operation accurately, completely and quickly.

Why Pro-Serv?
Pro-Serv is building something different.
We're growing, improving our systems and creating clear career paths for people who want more than just another office job. We believe in accountability, communication, teamwork and giving strong performers opportunities to grow with the company.
We're looking for people who want to contribute, take ownership and help us continue building one of the strongest commercial service organizations in the Carolinas.
ONE TEAM. ONE PROCESS. ONE STANDARD. PRO-SERV.

Apply today to join the Pro-Serv Facility Solutions team.