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Intake Coordinator Jobs in Raleigh, NC (NOW HIRING)

Actalent

Pharmacy Technician Intake

Cary, NC · On-site

$17.75 - $21.75/hr

Job Title: Pharmacy Technician Intake This role focuses on accurately creating and maintaining patient and provider profiles, verifying prescription information, and supporting a high-volume ...

Actalent

Pharmacy Technician Intake

Cary, NC

Job Title: Pharmacy Technician Intake This role focuses on accurately creating and maintaining patient and provider profiles, verifying prescription information, and supporting a high-volume ...

Washington County SPCA

Intake Specialist

Raleigh, NC · On-site

$21/hr

This role coordinates admissions, manages intake cases from initial inquiry through placement, gathers and documents accurate information, assists with intake medical processing, safely handles and ...

Washington County SPCA

Intake Specialist

Raleigh, NC · On-site

$17.25 - $23/hr

This role coordinates admissions, manages intake cases from initial inquiry through placement, gathers and documents accurate information, assists with intake medical processing, safely handles and ...

SPCA of Wake County

Intake Specialist

Raleigh, NC · On-site

$21/hr

This role coordinates admissions, manages intake cases from initial inquiry through placement, gathers and documents accurate information, assists with intake medical processing, safely handles and ...

SPCA of Wake County

Intake Specialist

Raleigh, NC · On-site

This role coordinates admissions, manages intake cases from initial inquiry through placement, gathers and documents accurate information, assists with intake medical processing, safely handles and ...

Washington County SPCA

Intake Specialist

Raleigh, NC · On-site

$21/hr

This role coordinates admissions, manages intake cases from initial inquiry through placement, gathers and documents accurate information, assists with intake medical processing, safely handles and ...

AMIVIE

Intake Specialist-IDD

Morrisville, NC · On-site

$16.50 - $22.25/hr

Intake Specialist The Intake Specialist is a part of the centralized intake and referral team for ... Support coordination into new services to include: collecting clinical documentation, supporting ...

Community Based Care

Intake Specialist-IDD

Morrisville, NC · On-site

$16.50 - $22.25/hr

Overview The Intake Specialist is a part of the centralized intake and referral team for Amivie and ... Support coordination into new services to include: collecting clinical documentation, supporting ...

AdaptHealth

Intake Specialist

Cary, NC · On-site

$18 - $24.25/hr

Intake Specialist The Intake Specialist plays a vital role in supporting patient access to care by coordinating referrals, reviewing clinical documentation, and ensuring services are set up ...

AdaptHealth LLC

Intake Specialist

Cary, NC · On-site

$18 - $24.25/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays a vital role in supporting patient access to care by coordinating referrals, reviewing clinical ...

AdaptHealth, LLC

Intake Specialist

Cary, NC · On-site

$18 - $24.25/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays a vital role in supporting patient access to care by coordinating referrals, reviewing clinical ...

Diverse Lynx

Customer Service- Data Operator

Raleigh, NC · On-site

$37K/yr

The Intake Coordinator is expected to maintain production and quality standards. Additional Job Duties: * Supervise data collection activities * Monitor data entry procedures to ensure accuracy and ...

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Intake Coordinator information

See Raleigh, NC salary details

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How much do intake coordinator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for intake coordinator in Raleigh, NC is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What does an intake coordinator do?

An intake coordinator manages the registration process of patients or clients as they enter a health care facility for medical services. Your responsibilities as an intake coordinator include gathering patient records, taking medical histories, and obtaining any insurance information from the patient. Qualifications for this job include a high school diploma or GED certificate, computer skills, attention to detail, and previous administrative job experience. Some employers may require you to obtain a bachelor’s degree depending on the duties of the position.

What does an intake coordinator do?

An Intake Coordinator is responsible for managing the initial process of admitting clients or patients into a healthcare or social services facility. They gather and verify necessary information, complete required paperwork, and assess the needs of new clients to ensure they are directed to the appropriate services or departments. Intake Coordinators serve as the first point of contact, often providing information, answering questions, and facilitating communication between clients, families, and staff. Their role is crucial in ensuring a smooth and efficient intake process, contributing to overall client satisfaction and care.

What are the main challenges intake coordinators face when managing high volumes of client referrals?

Intake Coordinators often encounter challenges related to efficiently processing a large number of client referrals while ensuring accuracy and compassion. Balancing administrative duties, timely communication, and thorough documentation can be demanding, particularly during peak periods. Successful coordinators develop strong organizational skills and leverage technology to track cases, prioritize urgent requests, and maintain clear communication with clients and interdisciplinary teams. This role requires adaptability and attention to detail to ensure clients receive appropriate and timely services.

What is the difference between an intake coordinator and a case manager?

An intake coordinator is responsible for initial client assessments, gathering information, and scheduling services, often working at the beginning of a client’s interaction. A case manager oversees ongoing client needs, develops care plans, and coordinates services throughout the case, requiring strong organizational and communication skills. Both roles may require knowledge of case management software and relevant certifications.

What are the key skills and qualifications needed to thrive as an intake coordinator, and why are they important?

To thrive as an Intake Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or social services, often with an associate’s or bachelor’s degree. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Coordinators effectively interact with patients and staff. These skills are crucial for ensuring accurate patient intake, efficient workflow, and a positive experience for both clients and the organization.
More about Intake Coordinator jobs
What are the most commonly searched types of Intake jobs in Raleigh, NC? The most popular types of Intake jobs in Raleigh, NC are:
What are popular job titles related to Intake Coordinator jobs in Raleigh, NC? For Intake Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Intake Coordinator jobs in Raleigh, NC look for? The top searched job categories for Intake Coordinator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Intake Coordinator jobs? Cities near Raleigh, NC with the most Intake Coordinator job openings:
Intake Coordinator jobs near you
Infographic showing various Intake Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 4% As Needed, 92% Full Time, and 4% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $42,925 per year, or $20.6 per hour.

Bilingual Intake Consultant

Whitley Law Firm

Raleigh, NC • On-site

$20 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Whitley Law Firm is looking for an experienced Bilingual Intake Consultant to join our Intake team. Employees at Whitley Law Firm share a mission of obtaining the best results for our deserving clients. 
 
 The Bilingual Intake Consultant fills an essential role by serving as one of the initial points of contact for the firm. This role demonstrates excellent communication skills, a compassionate attitude, and the ability to handle sensitive information with discretion as they evaluate any new calls and contacts from prospective clients. The intake consultant gathers complete case and client information to be able to screen, evaluate, and provide feedback to the client on case eligibility.
Anticipated Schedule: 
Monday - Friday 8:30am - 5:30pm | Must be able to work on-call occasional weekends and/or holidays, as needed, rotated amongst the team.
Location: On-Site | Raleigh, NC
Ability to work remotely 1 day per week after 90-day training period
Duties/Responsibilities:
  • Promptly handle all incoming leads with empathy and professionalism to determine eligibility 
  • Stay up to date and possess knowledge of the firm’s areas of practice with a clear understanding of the eligibility criteria for all case types
  • Obtain complete and accurate intakes for all qualifying leads, including but not limited to contact information, photos, documents,  
  • Maintain and update notes for all lead interactions with rationale behind each entry or status change  
  • Respond to prospective client messages and emails in a timely manner 
  • Work effectively as a member of a team, with a client satisfaction approach to ensure monthly goals are met
  • Independently handle communication with callers and government agencies to request and obtain necessary information
  • Appropriately document notes and lead status changes within the Case Management System
  • Provide alternate resources to leads not eligible for our services
Required Skills/Abilities:
  • Must be fluent in English and Spanish.
  • Must possess excellent listening and customer service skills with a high-level of empathy
  • Strong written and verbal communication skills
  • Strong critical thinking and analytical skills with acute attention to detail and a high degree of accuracy in work
  • Ability to effectively collaborate and communicate within a team
  • Demonstrated ability multi-task and manage time effectively in order to assist multiple clients, document information regarding client needs, ask thorough questions for potential clients, and perform various administrative tasks simultaneously
  • Preferred experience with Lead Docket, GrowPath, Filevine, or similar Case Management Systems
  • Experience in data entry and record keeping required
  • Ability to handle sensitive information with discretion
  • Proficiency with computer systems and software applications used for data entry, client management, and reporting
  • Must be able to exhibit patience and compassion through verbal and written communications
Education and Experience:
  • High school diploma or equivalent required
  • Must have at least 1 year of experience in a direct customer service role
  • Minimum of 1-2 years of experience in medical, legal, or other client intake role 
  • Experience working in a law firm within an intake capacity is preferred.
Physical Demands:
  • Must be able to remain in a stationary position for long periods of time.
  • Often operates a computer, telephone, and other office equipment 
  • Frequently uses or exchanges verbal or written communications with clients and must be able to deliver or receive accurate   information in these situations.
Benefits:
  • 401(k) Retirement Plan eligibility + Employer contribution after 6 months
  • Medical, Dental, Vision insurance + Employer contribution
  • Medical and Dependent Care Savings Accounts: HSA, FSA, DCA 
  • Company paid Life Insurance and Short-Term Disability (STD)
  • Paid time off (PTO) + 12 Company Paid Holidays, and Birthday PTO
  • Additional time off: Wellness Days and Community Volunteer Days
  • Employee Assistance Program (EAP)
  • Parental leave after 1 year of service 
Similar roles may include: Healthcare Intake Coordinator, Patient Service Representative, Case Manager, Admissions Coordinator, Client Service Specialist, Legal Intake Specialist, Claims Intake Specialist, Insurance Adjuster Assistant, and Customer Service Coordinator/Representative